Wer verwendet Cin7?

Omnichannel-Großhändler, Einzelhändler, Importeure und leichte Hersteller wenden sich an Cin7, wenn sie eine zentrale Plattform benötigen, mit der sie Kosten eindämmen können, wenn sie in neue Märkte expandieren und Vertriebskanäle hinzufügen.

Was ist Cin7?

Cin7 ist die automatisierte Bestandsverwaltungsplattform für Marken, deren Umsatz über 1 Million US-Dollar steigt. Cin7 synchronisiert ihre Lagerbestände mit Verkäufen und Bestellungen über jeden physischen und Online-Vertriebskanal und automatisiert Bestellprozesse für mehr Effizienz. Marken, die Produkte verkaufen oder vertreiben, verwenden Cin7, um Kosten niedrig, Margen und Cashflow hoch und den Lagerbestand auf dem richtigen Niveau zu halten. Hinweis: Cin7 eignet sich nicht für das Assetmanagement.

Cin7 – Details

Cin7

http://www.cin7.com/

Gegründet 2011

Videos zu Cin7
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Cin7 – Preisübersicht

Cin7 bietet keine Gratisversion und keine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Nein

Cin7 – Bereitstellung und Support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Cin7 Funktionen

  • Auftragsabwicklung
  • Auftragserfassung
  • Auftragsverfolgung
  • Inventarverwaltung
  • Katalogmanagement
  • Retourenmanagement
  • Rückstandsverwaltung
  • Spezielles Auftragsmanagement
  • Versand-Management
  • Wiederkehrende Bestellungen

Siehe die vollständige Auftragsverwaltungssoftware Liste

  • Alarmfunktion / Benachrichtigungen
  • Berichterstattung / Analyse
  • Datenbank-Unterstützung
  • Dokumentenarchivierung
  • EDI-Mapping-Unterstützung
  • Elektronischer Datenaustausch (EDI) Testing
  • Integration von Dritten
  • Verwaltung von Ausnahmen
  • Workflow-Planer

Siehe die vollständige EDI-Software (Electronic Data Interchange) Liste

  • Artikelverwaltung
  • Barcode / RFID
  • Bestandsoptimierung
  • Bestandsverfolgung
  • Check-in/Check-out
  • Kostennachverfolgung
  • Lieferanten-Management
  • Nachbestellungen verwalten
  • Prognose
  • SKU-/UPC-Codes
  • Seriennummern-Nachverfolgung

Siehe die vollständige Inventarisierungssoftware Liste

  • 3PL-Management
  • Auftragsmanagement
  • Barcode / RFID
  • Echtzeit-Synchronisierung
  • Einkauf
  • Inventarverwaltung
  • Mehrere Standorte
  • Prognose
  • Qualitätsmanagement
  • Retourenmanagement
  • Versand-Management
  • Wareneingangs- / Einlagerungsverwaltung

Siehe die vollständige Lagerverwaltungssoftware Liste

  • Angebotsmanagement
  • Auftragsmanagement
  • Datensynchronisation
  • E-Mail Marketing
  • Einkaufswagen
  • Handel in sozialen Netzwerken
  • Inventarverwaltung
  • Kanalmanagement
  • Katalogmanagement
  • Marktplatz-Integration
  • Mobile Commerce
  • Retourenmanagement
  • SEO-Management

Siehe die vollständige Multi-Channel eCommerce Software Liste

  • Angebotsmanagement
  • Bestückung
  • CRM
  • Datensicherheit
  • E-Mail Marketing
  • Inventarverwaltung
  • Management mehrerer Geschäfte
  • Mobiler Zugriff
  • Multichannel-Marketing
  • Retourenmanagement
  • Review Management
  • SEO-Management
  • Vorlagen

Siehe die vollständige Onlineshop Software Liste

  • Alarmfunktion / Benachrichtigungen
  • Berichterstattung / Analyse
  • Bestandsoptimierung
  • Bestückung
  • Einzelhandel-Lagerverwaltung
  • Fertigungsbestandsmanagement
  • Lagerhaus-Management
  • Lieferanten-Management
  • Mobiler Zugriff
  • Multichannel-Management
  • Nachbestellungen verwalten
  • Produktkennzeichnung
  • Prognose

Siehe die vollständige Warenwirtschaftssysteme Liste

Cin7 Alternativen

Mehr Alternativen zu Cin7

Cin7 – Erfahrungen

Alle Bewertungen lesen

Gesamtbewertung

4,3/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,2
Kundenservice 4,2
Funktionen 4,2
Preis-Leistungs-Verhältnis 4,1

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Vasili K.
MD
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 13.9.2020

"CIN7 ERP for a technical sales business"

Vorteile: Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.

Nachteile: No ability to digitally pick items in a warehouse

Antwort des Softwareanbieters

von Cin7 an 15.9.2020

Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.

Sincerely,
The Cin7 Team

  • Herkunft der Bewertung 
  • Bewertet am 13.9.2020
Sean S.
Owner & IT Manager
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Herkunft der Bewertung 
  • Bewertet am 11.9.2019

"Extremely powerful inventory and order processing and logistic package"

Kommentare: While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Vorteile: Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Nachteile: The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Antwort des Softwareanbieters

von Cin7 an 15.9.2019

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

  • Herkunft der Bewertung 
  • Bewertet am 11.9.2019
Suzanne V.
Operations Manager
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 12.1.2021

"Cin 7 Supported a 112% Growth in Sales"

Kommentare: Our onboarding was long as we had specific requirements we wanted to fulfil before going live. The implementation Specialized [SENSITIVE CONTENT HIDDEN] was excellent, patient and accommodating while we established workflows and set up the data. When we moved to post-live Support we were handed to [SENSITIVE CONTENT HIDDEN] who was equally amazing in his support of our project. He always went above and beyond to answer our many questions in a timely fashion. We ran smoothly through Q4 with a growth of 112% in sales. Without Cin7 we would not have been able to fulfil the orders we the ease we did

Vorteile: Once we were running the system is seamless. The inventory management is accurate and connects to our shopify sites (3) and NuOrder. We now have transparency of inventory across the organization. We were able to do small customizations to give us the detailed reporting we need in all departments of the business.

Nachteile: Support has been very good and are always quick to get to our questions. The hours are the only area of improvement I would suggest. For our business (retail/wholesale) we required longer than the suggested 6 week onboarding. I am very please Cin7 was able to accommodate this as now our system is exactly what we need with established workflows that can grow with our business. If we had not taken the extra time to get it right I anticipate the teams user experience would have been painful

  • Herkunft der Bewertung 
  • Bewertet am 12.1.2021
Glenn J.
MD
Sportartikel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    1 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    1 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 18.6.2020

"Full of bugs with appalling customer service"

Kommentare: The platform is full of bugs
The platform is full of bugs. On-boarding was appalling. Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings......took 5 days to re-enter the data. One of the main features is supposed to be having a single point of product truth, in reality its anything but, our Shopify store does a better job of managing stock and new product loading.
Help is slow and lacks basic workflow understanding. Support have no interest in anything outside the basic video help tutorials.....other than quoting for custom integration! We paid for the Xero migration, this was not completed so our accountant managed the transition from MYOB. Its taken 18 months to get that charge refunded...$3800..... Our on-boarding was a failure, we have asked for a discount as the system has not been delivering what we have paid for.......point blank refusal.....just an offer to discount a new on boarding process.....that''s right must be our fault! I have been very patient, multiple e-mails, phone calls with support but no movement at all. I will be moving to Tradegeko as soon as possible and taking these guys to small claims to recoup the costs we have invested into this platform. Sales people are very slick, on boarding team are nice people......but the product is full of bugs and middle management deliver appalling customer service. Stay away.

Vorteile: Integration with our e-commerce stores.
Integration with our 3PL.

Nachteile: Features full of bugs.
Constant stock syncing errors.
Poor on-boarding.
Appalling support.

Antwort des Softwareanbieters

von Cin7 an 29.6.2020

Thank you for your feedback, Glenn. Our aim is to continuously improve our services, so we appreciate the time you took to share with us your experience. While our records show that we have been in contact with you to resolve your issues, we regret that we have been unable to satisfy your specific workflow requirements. We still believe there is an opportunity for us to work together and to ensure the platform works for your business. Please contact customer support if you wish to discuss this further.

  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 18.6.2020
Michael R.
MD
Bekleidung & Mode, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 29.9.2020

"Great Softwear with huge potential let down by inability of staff"

Kommentare: We were intending to create a central platform for processing of orders from several channels. Unfortunately, the knowldege of the Cin7 team, and their abilty to understand our requirements, let down what would otherwise be a great product. I have no doubt the software has far greater ability than we would ever need, but without a knowlegeable team and willingness to understand the basic requirements, it makes it extremely hard work.

Vorteile: The flexibility and ability to adapt to our business needs, and the relative ease of configuring to our requirements. Good plug-ins, although obviously a new development still very much in beta stage.

Nachteile: Quality and attitude of the team, lets down what would otherwise be a great system, emphasised by an over enthusiatic initial sales person who promised everything, and leave the implimenttation team to pick up the tab. Implimentation dragged on for many many months longer than planned, with poor communication, and having to resort to strongly worded emails to get any response at all. 9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue. Some basic business and customer service training of their staff would go a long way to improving the experience.

Antwort des Softwareanbieters

von Cin7 an 4.11.2020

Hi Michael,

Thank you for taking the time to review Cin7 and for sharing your concerns.

I'm sorry to hear that your experience with our customer support didn't meet your needs or expectations. We understand some of our staff have already been in touch with you to understand and resolve the issues you were experiencing.

We understand some of the delays were a result of a lack of response from your 3PL contact. We also recognise some of your unique customization requests were not feasible from our end. We are currently making improvements to our sales approach to be sure we understand customer requirements upfront. We've also recently hired more support team members with experience in leading SaaS businesses to meet the growing demand for Cin7. All of this to help ensure this won't happen to anyone else.

Thank you again for the feedback and choosing Cin7. It really helps us improve for you and our other customers.

Doug (CMO)

  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 29.9.2020