Brilliant Directories

Brilliant Directories

von Brilliant Directories

Wer verwendet Brilliant Directories?

Das Unternehmen unterstützt Online-Mitgliedergemeinschaften, die nach einer optimierten Lösung suchen, um ihre Website, Mitglieder, Zahlungen und mehr einfach zu verwalten.

Was ist Brilliant Directories?

Brilliant Directories bietet eine kostengünstige All-in-one-Lösung zur Verwaltung von Mitgliedern, mit der du alle Aspekte deiner Mitgliedschaftswebsite oder -vereinigung optimieren kannst. Eine komplette, schlüsselfertige Lösung mit schneller Einrichtung und kostenlosem, uneingeschränktem Support durch echte Personen. Umfasst Website-Design, Online-Zahlungsabwicklung, Mitgliedschaften auf mehreren Ebenen, überfällige Überwachung, Inhalte nur für Premium-Mitglieder und mehr. Probiere eine kostenlose Demo aus und erfahre, wie du mit Brilliant Directories Zeit und Geld sparen kannst.

Brilliant Directories – Details

Brilliant Directories

http://www.brilliantdirectories.com

Gegründet 2008

Brilliant Directories – Kostenübersicht

Brilliant Directories bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Brilliant Directories ist ab 145,00 $/Monat verfügbar.

Startpreis

145,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Brilliant Directories Funktionen

Community Software
Content-Management
Diskussionsforum
Gruppenmanagement
Ideenfindung / Crowdsourcing
Inhalt-Moderation
Mitgliederverzeichnis
Mitgliedschaft-Management
Social-Media-Management
Veranstaltungsmanagement
Website-Management
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaftsarten
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Ausschuss-Management
E-Mail Marketing
Finanzmanagement
Fundraising-Management
Gebühren-Management
Job-Anzeigetafel
Kapitel-Verwaltung
Mitglieder-Gemeinschaften
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaft-Management
Veranstaltungsmanagement
Wahlmanagement
Website-Management

Der Softwareanbieter hat diese Information nicht vervollständigt.

Brilliant Directories – Nutzerbewertungen

Zeigt 5 von 559 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,8/5
Funktionen
4,6/5
Preis-Leistungs-Verhältnis
4,6/5
Mitchell D.
Editor
Öffentlichkeitsarbeit und Kommunikation, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 30.9.2019

"Wow, does this have lots of features..."

Kommentare: Love it

Vorteile: But they are sort of the Feature Creep situation where by adding all things -- and they have a program where if we help design a new feature we can get a royalty....

Nachteile: Sort of complicate -- could have a better series for onboarding -- like here's a series or 12 Videos to watch -- like 10 minute videos.

  • Quelle des Nutzers 
  • Bewertet am 30.9.2019
Nick B.
CEO
Professionelles Training & Coaching, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.5.2020

"Love it for two big reasons!"

Kommentare: Loving it and loved the service. Super quick and responsive service.

Vorteile: There were two reasons I bought Brilliant Directories within hours of discovering it! Firstly, the software itself was far better than any other directory I had found by far (including the horrible experience of trying to build one on Wordpress with ListingPro). Secondly, the service. [SENSITIVE CONTENT HIDDEN]called me within minutes of my inquiry and patiently walked me through the platform. She was super clear and very helpful and I "walked" away with 3 licenses!

Nachteile: Nothing yet - I am still building it but it's clear to me that is is excellent.

  • Quelle des Nutzers 
  • Bewertet am 13.5.2020
Joey G.
SEO Consultant
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 1.3.2017

"Bait & Switch Tactics"

Kommentare: I have been trying to do business and have faith in this company for around 4 years and they continue to over promise and under deliver. I somewhat blame myself for allowing myself to be sucked in over and over again. I have put my best foot forward and have purchased 3 full license plans as well as Executive Coaching and the other "Never Offered Before" services over the years and always end up frustrated. I have focused my efforts on trying to build out one directly properly before trying another. My first full license plan was purchased at a significantly higher price than today's prices. I'm amazed how often they run "Last Chance Offer" specials and again I partially blame myself for allowing to be sucked into it. I recently paid for a platform upgrade because I was told for my site to be fully mobile responsive (even though it was advertised as such), that I needed to spend money which I agreed to. One of my stipulations and actually the main reason for the upgrade is that local businesses would have click to call functionality from the directory. It seems to me that would be a no-brainer functionality. After the migration, I tested the click to call functionality and it was working fine. I have dated emails with them where I discuss the feature working and not working before. Everything was working fine until I noticed about a week ago that it wasn't working again. I notified their customer service and I am being told it is an added feature and I can contract someone from their marketplace. After several back and forth emails, I have had enough of their tactics. This company has a model of sell an out of the box directory and start your online directory tomorrow. They leave out that you will require additional things and they are perfectly willing to sell it to you. They don't stand behind their product and I have sent an email requesting a full refund of every dime I have paid them unless they make it right. I have only asked for what I have paid for and nothing more. I am certain I am not alone in my treatment. I have tried to work it out with them to no avail. All I asked was for a feature that was working, was the reason for my upgrade in the first place is restored.

Vorteile: It's a great idea

Nachteile: The customer service is atrocious

Antwort des Softwareanbieters

von Brilliant Directories an 2.5.2017

Hi Joey,
I'd first like to thank you for your feedback. We take all of our reviews to heart and use them to help us improve our services. I'm so sorry you feel misled - that was never our intention.
All of us here at Brilliant Directories strive to provide the best customer support possible and we want all of our users to succeed. This is why we guarantee 1 business day response times, provide an educational community marketing group on LinkedIn, actively participate in our community forums, and host weekly webinars to allow users seeking help to call in live with questions.
While we do offer premium add-ons in addition to our flagship software, they are not necessary to get a profitable directory website up and running. Additionally, because Brilliant Directories websites are built on the Bootstrap framework, all websites are mobile responsive immediately from launch.
We are deeply sorry for any inconvenience. We have reached out to you in the hopes of remedying this situation.

  • Quelle des Nutzers 
  • Bewertet am 1.3.2017
Steve C.
Manager
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.7.2018

"These guys are truly passionate about letting normal people own productive and customisable websites"

Kommentare: I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.

Vorteile: My previous website built by another company started falling to pieces due to the fact that the programmers wanted to charge me an arm and a leg for every comma or full stop I needed to add. I could not do any alterations myself, even though they had promised that I would own the code. In the end, I lost all my google rankings and it became ineffective. I was about to lose all my members and 3 years of hard work.
I am so glad that after some research, I found this great company who ticked all the boxes of my requirements.
First, I wanted to be able to customise all the site pages. Not just the design features. I needed to be able to create new customised pages, in order to allow me to develop my original concept. As well, I wanted this flexibility to be able to keep the website relevant as time went by.
Secondly, I wanted to have a support team which is expert and dedicated to this site. The main clincher is that the support is included for free with the package you buy, and not charged separately for every minor issue one will invariably encounter along the way. The exception to this is when you need to do some major changes which will affect the whole system. The job you require is quoted by select programmers, who do a great job.
The forte of brilliant directories is their amazing documentation, video tutorials and the Webinar Wednesdays. Go through these and you can learn how to manage your site inside and out. They hold nothing back. Cannot thank them enough.

Nachteile: Even though Brilliant Directories offer website templates for most types of businesses, varying from Yellow pages type, to Real Estate to Events to Jobs, if you have a website concept that doesn't fit exactly into a template, then you need to do some customisation. For this you need to pay extra.
The learning curve increases the more different your concept varies from the templates. There are so many possibilities with this software, that you can never really master it all, especially if you have no coding knowledge like myself.
However, considering the low entry fee, and that most businesses are covered by the templates, then the chance of any major software customisation you might need are minimal. Anyway, to their credit, they are constantly updating the basic structure with new functions and this is decreasing the need of customisation.

  • Quelle des Nutzers 
  • Bewertet am 24.7.2018
Doris F.
Owner
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.11.2016

"Brilliant and Caring!!!!"

Kommentare: I'm grateful that I found brilliant directories, the fact that the support team is so patient, understanding, and eager to help my business grow is amazing. I feel like I not only found a great product, but I'm a part of a business family that's down to earth, and genuinely want my business to be successful. I'll never forget what Jason did for me, for anyone to take the time to give valuable help and advice at no cost says a lot to me about that person's character. I'm just so thankful to have found a company that's not all about just making a quick buck off of you, but that really wants to see your business succeed. Thank you so much Jason, and the entire support team, you guys are AWESOME!!!!!

Vorteile: I like most about this product is the ease of the video tutorials, and the prompt response from the support teams, they really helped me set up my directory with minimal stress.

Nachteile: I don't like that I'm not able to understand the development side of the software. Things that I'd like to implement into my site I'm not able to, because I don't know how to read codes, and scripts.

Antwort des Softwareanbieters

von Brilliant Directories an 1.12.2016

Hi Doris. We can't thank you enough for your amazing feedback. We're thrilled that you've been successful with the software.

Regarding the major customizations that may require some coding, we hear your complaints. This is our development teams number one priority at the moment. We truly do appreciate your honest review. It's what helps us continue to improve the software for our amazing users like yourself :)

  • Quelle des Nutzers 
  • Bewertet am 4.11.2016