Zen Planner

Zen Planner

von Zen Planner

Wer verwendet Zen Planner?

Yoga-Studio-Besitzer, die ihre Zeit mit dem verbringen wollen, was sie lieben und ihre Leidenschaft weitergeben möchten, anstatt hinter einem Schreibtisch zu sitzen und die Verwaltungsarbeit zu erledigen, die die Leitung eines Unternehmens mit sich bringt.

Was ist Zen Planner?

Die Yoga-Studio-Software von Zen Planner bietet alles, was du brauchst, um deine Leidenschaft für Yoga zu einem erfolgreichen Geschäft zu machen. Die Software-Suite bietet Zahlungsabwicklung, automatische Rechnungsstellung, Personal- und Mitgliederanwendungen, Terminplanung, Einzelhandel, Geschenkkarten, Automatisierungen, detaillierte Berichte und mehr. Die integrierten Websites, die Leads generieren, wurden speziell entwickelt, um das Wachstum deines Unternehmens zu unterstützen. Um das Engagement für den Erfolg deines Unternehmens noch klarer zu demonstrieren, wird garantiert, dass du deinen Umsatz im ersten Jahr um 20 % steigern wirst.

Zen Planner – Details

Zen Planner

http://www.zenplanner.com

Gegründet 2006

Zen Planner – Kostenübersicht

Zen Planner bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Zen Planner ist ab 117,00 $/Monat verfügbar.

Startpreis

117,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Zen Planner Funktionen

Club Management Software
Abrechnung & Rechnungsstellung
Besuchermanagement
Inventarverwaltung
Marketing-Management
Mitglieder-Portal
Mitgliedschaft-Management
Mobiler Zugriff
Online-Buchungen
Team-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verkaufspunkt POS
Website-Management
Zahlungsabwicklung
Abrechnung & Rechnungsstellung
Inventarverwaltung
Kurs- und Trainingsmanagement
Marketing-Management
Mitarbeitermanagement
Mitgliedschaft-Management
Online-Buchung
Self-Check-in/-Check-out
Veranstaltungsmanagement
Verfolgen der Teilnahme
Vertragsmanagement
Zahlungsabwicklung
Abrechnung & Rechnungsstellung
Anwesenheitsmanagement
Gürtelklassifizierung
Kurs- und Trainingsmanagement
Mitgliederkommunikation
Online-Anmeldung
Studenten-Management
Veranstaltungsmanagement
Verkaufspunkt POS
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaftsarten
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Aufgabenbibliothek
Elektronischer Handel
Ernährungsprogramm
Fitness-Plan
Fitnessbeurteilungen
Verfolgen der Teilnahme
Zahlungsabwicklung
Zertifizierungs-Tracking
Inventarverwaltung
Kreditplanung
Mitarbeiter-Management
Online-Zahlungen

Zen Planner – Nutzerbewertungen

Zeigt 5 von 213 Nutzerbewertungen

Gesamt
4,3/5
Benutzerfreundlichkeit
4,1/5
Kundenservice
4,5/5
Funktionen
4,2/5
Preis-Leistungs-Verhältnis
4,4/5
Mike C.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.5.2019

"Cheaper, better, friendlier"

Kommentare: I love their service and how much they've helped me. I would like the ACH only option for memberships though!

Vorteile: The customer service and ease of use, especially that everything you would essentially need is included with ZenPlanner, unlike MindBody or Triib. It's also cheaper because of PaySimple's merchant integration and I don't think most fitness businesses need the add ons that MindBody has and that you would pay for. I think being a good business owner, setting clearly defined roles and tasks for employees, and making sure they do them will lead to more sales than a email/text bot from MindBody.

Nachteile: I think the client facing side of signing up for memberships could be a little easier, for instance: you can't have a ACH only membership option, you do need an iPad or computer of which to then use ZenPlanner's Front Desk for, but I do know ZenPlanner is teaming up with PaySimple to possibly release a device to use instead of an iPad or computer.

Antwort des Softwareanbieters

von Zen Planner an 28.5.2019

Thanks Paul! We appreciate your feedback and kind words.

  • Quelle des Nutzers 
  • Bewertet am 27.5.2019
Teagan K.
Assistant Opperational Manager
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.10.2019

"Finally Found the Right System"

Kommentare: This software has made this much more simple and allowed us to enhance our customers experience in our facility!

Vorteile: -Set up was detailed step by step process and had video reviews that our staff could go back to
-Customer service is the best that we have seen
-Hotline always has a person you can talk to (have answered every question we have had and has taught us how to solve the problem should it ever come up again)
- Hotline is available 7am-7pm
-Email (you can send a detailed email and have it answered within one business day)
- Our on-boarding assistant fallowed up with us after a month to make sure everything was running
- Has easy quick reporting
- Great schedule (imbeds into website so you do not have to leave company page)
-Great point of sale (imbeds into website so you do not have to leave company page)
- Mobil app is simple for customers and makes scheduling simple

Nachteile: online mobil site cannot work with out cookies which most smart phones automatically disable so we needed to send out an email with instructions on how to enable them

Antwort des Softwareanbieters

von Zen Planner an 14.10.2019

Thank you for the review, Teagan! We're glad you've found the right system for your business!

  • Quelle des Nutzers 
  • Bewertet am 8.10.2019
Verifizierter Rezensent
Strength and Conditioning Coach
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 16.10.2017

"Good for very simple gym businesses, bad for everything else."

Vorteile: ZP lets us schedule and bill clients in one place. It spits out reasonably useful accounting summaries and can handle some email automations.

Nachteile: This software is the worst part of my job. Do not be fooled by their slick sales staff: this cannot perform most of the functions advertised. It can, but only in a perfect world where you gym runs exactly as ZP imagines it. In this imaginary perfect world, you'd need a team of administrators working full-time to keep your database up-to-date and functioning. Our gym runs about 250 sessions per week. That's either classes or PT. They're all different. ZP's workout builder does not work for this. We were spending ~3 hours per day inputting workouts. It could not scale. So now we do not track workouts in the software. We see 100 leads per week and run free trials to get them into the gym. ZP's various 'prospect' systems cannot handle this. They are not manipulatable enough to handle the different types of trials we'd like to offer. Doing so, again, would take a team of administrators. We now use a separate sales software for everyone on trial. ZP goes down most days for 1-2 hours. 5-6 days per week. Just no software to run the gym. No attendance tracked, no bills processed, no member questions answered. ZP's calendar never works on the first try. Literally. When I click on a staff member's calender I wait 15sec for the software to reload the full gym calendar with no changes. Then I click the staff member a second time, wait another 15sec, and only then am I rewarded with his/her calendar. With 28 staff this is not working.

Antwort des Softwareanbieters

von Zen Planner an 20.10.2017

I¿m sorry to hear your experience with Zen Planner has been less than ideal. We'd like to offer help to ensure your database is set up efficiently and give you a direct point of contact for the issues you have brought to our attention. Please reach out to our retention expert, Nick Deprez at [email protected], to get set up as your review is anonymous and we are unable to reach you directly. In response to your note about down time: we diligently track the down time of our software and are currently at 99.87% availability. This would not be possible if we were down at the rate you described. I¿ve passed your feedback about our feature compatibility and sales to our Sales Team to review and ensure we maintain transparency and honesty in our sales process.

  • Quelle des Nutzers 
  • Bewertet am 16.10.2017
Maribel T.
Co-Owner
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 11.3.2020

"Keeps me organized"

Kommentare: I'm not the most organized person and doing all admin, billing as well a coaching my clients, Zen Planner helps to keep the back end of my business organized and running smoothly. The automations are great if they're set up correctly. Their customer support is amazing!! Not much waiting time and my issues are always resolved. When I started, they're pricing was pretty competitive. Although, they've gotten much pricier over the past year.

Vorteile: Having automated billing, emails and scheduling. Being able to pull billing reports at a moment's notice to see where my finances are is a plus.

Nachteile: Having so many options for reports and automations. It can be very confusing at times and sometimes having two steps to accomplish a task isn't clear.

  • Quelle des Nutzers 
  • Bewertet am 11.3.2020
Kim R.
Owner & Instructor
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.9.2019

"You can't beat their support team!"

Kommentare: I am love the people at ZP. There isn't one person I've come in contact with that hasn't been helpful, positive, encouraging, understanding and cheerful. I went to their office because I was starting a new program and wanted help with the set up of the program and the membership. They set me up with one person to be my helper that day. Now what company will do that? I can tell you that no other software company I've used would've offered me that. Also, love the Zen Academy. I learned about so many more things the software could do for me that I wasn't either using or doing in a google spreadsheet . So now ZP is helping me save more precious time and I'm learning more about my business in the process. Thank you reports and automations!

Vorteile: Honestly, their customer support! However, I don't have to call often as the on boarding team set me up wonderfully to begin with. But the support articles answer almost all my questions so I don't have to call. I am a small studio and don't have a front desk staff but ZP does it all for me (well, allows my clients to do it all for me). It is super easy to use on all fronts.

Nachteile: I have't run into anything that I don't like. I use ZP on my laptop in a web browser and I've found it confusing to try the staff app on my phone or tablet. This old dog struggles with learning new tricks :) So we can't blame ZP for that.

Antwort des Softwareanbieters

von Zen Planner an 19.9.2019

Thanks for your feedback, Kim!

  • Quelle des Nutzers 
  • Bewertet am 18.9.2019