Was ist PhoneBurner?Tausende von Kund*innen und Millionen von Anrufen. Mit dem Power Dialer von PhoneBurner kannst du ohne zusätzliche Software 447 % mehr Kund*innen pro Stunde erreichen. Verwende das CRM, um potenziell e Kund*innen auf effiziente neue Weise zu verwalten und zu filtern oder in Salesforce oder dein eigenes CRM zu integrieren. Erstelle nutzerdefinierte Dialer-Schaltflächen, um den Workflow zu optimieren, sofort Voicemails zu hinterlassen und E-Mails zu senden. Verfolge E-Mail-Aufrufe und Anhangsansichten. Anrufaufzeichnung. Lokale ID. Anrufverfolgung und mehr. Cloudbasierte Plattform.
Wer verwendet PhoneBurner?
Vertriebsmitarbeiter*innen und KMU-Kund*innen und Teams, die das Telefon als Verkaufstool nutzen und das Kontaktmanagement, die Nachverfolgung und den Verkaufsworkflow vereinfachen möchten.
Nicht sicher, ob PhoneBurner das Richtige ist? Vergleiche es mit einer beliebten Alternative
Alternativen für PhoneBurner
Bewertungen über PhoneBurner
PhoneBurner An Amazing Product For Business
Kommentare: The voicemail drop feature is unparalleled for time saving. One click and you're done and on to the next call. We are able to go through our calling list quickly and easily. Time saved on calling is essential with a small business like ours where we are handling more than one task with clients. Each call stays registered, follow up calling is done with ease. Customer Service was friendly and easy to work with. Highly recommended.
PhoneBurner makes calling and record keeping easy. We were able to see increase in productivity immediately. You can go from one call to the next immediately or there is the option to pause between calls to make notes.
We haven't found anything we didn't like with PhoneBurner, there are constant improvements to the platform.
In Betracht gezogene Alternativen:
Best customer service of all 7 call software I used. Outstanding.
Kommentare: You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind.
I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that).
I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents.
Antwort von PhoneBurner
vor 3 Jahren
Thanks so much Alexandre! We appreciate your business and look forward to continuing to support you and your team :)
A must have
Kommentare: Great customer service.
Ease of use. Features are excellent Simple to get up and running quickly. Onboarding is well organized.
All of features are well laid out and easy to use. No cons.
The Worst Support and Billing Team - Horrible Service
Kommentare: By far the worst service in any business vertical that we have ever received. Customer Support/Tech Support departments are not the brightest individuals and have horrible people skills. The billing department is unable to create invoices that are required for tax purposes.
Nothing. Horrific software and service top to bottom.
Entire new customer support and billing team.
Antwort von PhoneBurner
vor 6 Monaten
We take a lot of pride in how we support our clients and their success. Our customer service team works hard to help every customer, but repeated disparaging and disrespectful treatment of our team is not tolerated or acceptable. Detailed invoices are always available for all of our customers in their back office. We wish this user every success on another platform.
Kommentare: There are enough alternatives that when I need a dialer I'll go to one that actually cares about the customer.
There is a definite learning curve but it does what it's supposed to do.
I asked for a credit since I hadn't used the product but had been paying for it for the last 5 months and was told that isn't something they do. I wasn't planning on stopping the service but I did because of their poor business ethic.
Antwort von PhoneBurner
vor 3 Monaten
Our team is fully committed to our customers and your success. We offer a monthly service that can be cancelled anytime, but cannot offer refunds months after the fact based on level of usage. Still, we offered you an extension as a courtesy, despite the fact that you had regularly logged in to the product during this time. Should you ever decide to, our team is always here to help you get the most out of our software and your outreach. We wish you every success!