Wer nutzt diese Software?

ResMan is a property management tool built for affordable and conventional multifamily operators, which provides robust operational and accounting features and solutions for the resident lifecycle.


Durchschnittliche Bewertung

24 Bewertungen
  • 5 / 5
    Gesamt
  • 4.5 / 5
    Bedienkomfort
  • 4.5 / 5
    Kundenservice
  • 4.5 / 5
    Funktionen
  • 4.5 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version
    Nein
  • Kostenlose Testversion
    Ja
  • Einsatz
    Cloud, SaaS, Web
  • Training
    Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • ResMan
  • https://myresman.com
  • Gegründet 1999

Über diese Software

ResMan is a property management platform built by property owners and operators who saw an opportunity to provide an innovative technology solution that delivers consistent NOI growth and breathtaking resident experiences. Finally, there is a property management software that makes accounting, resident engagement, and integration easy, whether you're on-site, in the field, or at the corporate office. We invite you to Love Your Software.


ResMan Funktionen

  • Abrechnung & Rechnungsstellung
  • Eigentümerportal
  • Gewerbliche Immobilien
  • Instandhaltungsmanagement
  • Kontaktmanagement
  • Kreditüberprüfung
  • Miet-Nachverfolgung
  • Mieter-Datenbank
  • Mieter-Portal
  • Mietmanagement
  • Offene Stellen verfolgen
  • Portfoliomanagement
  • Spesenmanagement
  • Steuermanagement
  • Säumnisgebühren-Berechnung
  • Vermieter-Datenbank
  • Versicherungsmanagement
  • Website-Management
  • Wohnimmobilien
  • Zahlungsabwicklung

Die hilfreichsten Reviews für ResMan

Poor support for complex program, Lots of features, big learning curve (even experienced managers),

  Mit Google übersetzen
4/5
Gesamt
1 / 5
Bedienkomfort
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Kommentare: Liked the client format and ability to gather & share info w/clients. Liked integration with Bluemoon leases.

Vorteile: Lots of features (ability to upload photos, pets info, vehicles, leases). Seems simple at first, until you begin adding data & its counter-intuitive. Does have wide variety of multiple Report choices. Nice format to send client emails, notices and statements.

Nachteile: Very long-learning curve (even for experienced managers); sell `ease of moving into their system, but it isnt easy and doesnt have a smooth transition (& havent heard of any of our peers who did either). support isnt available in evenings (when mgrs. often need help, as apt offices are very busy during day hours). Unresponsive to recommendations. Chat (during day) is not very quick (are friendly) and has to escalate issue (which may take several days of going back & forth before issue is resolved if it can be resolved. Posting collections affects NOI and bottom line greatly (many owners/mgrs. who are doing major rehabs in class b-c-d properties no longer even list collections (which used to warn future landlords about a resident) because it affects their bottom line so negatively in Resman. There's not a way to make some GL accts options (or to have as optional or line-item info in reports as has been requested). Vendor invoices dont lay out like industry standard. Initial settlement statements input (even if done by Resman) and security deposits can mess up your system for years. Corrected posting errors in banking info cannot be hidden but show up, making scrolling post those corrected errors very long and disjointed. We have many friends in MF industry and all report difficulty & complexity of Resman, but like some of their better features. It isnt user-friendly or simple. Can have complex integration w/other partners initially or until you have kinks worked out.

Antwort des Softwareanbieters

von ResMan an 28.8.2018

Jeanne, thanks for your review. Our goal was to offer a single end-to-end system for operators in the field that included everything you need to manage a portfolio of assets. We knew we were on the right track, and in particular our product's workflows, resident communications, and the reliability of our data and reporting have garnered kind reviews.

In the six months since you wrote this review, we have worked hard to grow and improve our customer success team, and our case management and resolution numbers are looking great these days. We know that there's always room for improvement, so we'll be rolling out new ways to learn how to use ResMan, including online training, in the coming months.

We're truly grateful for your business, and please reach out for help if you need anything.

--Dennis Behrman

Easy to use and great for affordable properties!

  Mit Google übersetzen
4/5
Gesamt
5 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: We are a small property management company, managing roughly 200 affordable units and 16 market rate units. We manage both multi-family and single-family homes. We went "live" with ResMan about two months ago and couldn't be happier. Before we had been using Quickbooks and spreadsheets, lots of spreadsheets, and it wasn't efficient for the size of our business or to be able to grow our business. With the majority of our units being affordable, tax-credit units we knew we needed a property management system we could rely on and that would allow for the specific reporting and tracking that comes along with managing tax-credit properties. ResMan has exceeded all of our expectations when it comes to the affordable side. The implementation process went as smooth as it could have gone. And now that we have been actively using ResMan for two months, we are so happy with our decision. ResMan has allowed us to focus on other tasks that come with running a property management company that had been ignored due to the time it use to take us to record everything and run all of our necessary reports.

Vorteile: We love all the different kinds of reports ResMan offers and the ability to click into the detail from the reports. It is also so easy to get around in ResMan and being able to use the search bar within ResMan. Wonderful for affordable/ tax-credit properties. Being able to chat/message with the support desk or have someone call you within hours and explain and walk-through fixing any issue has been so helpful.

Nachteile: When posting recurring charges, you have to post everyone with a recurring charge, there is no option to take anyone out.