--- description: Detaillierte Informationen über ActivTrak zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.ch/software/135366/activtrak Seite: 1 / 25\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135366/activtrak?page=2) > ActivTrak gibt Benutzern die Möglichkeit zu verstehen, welche Prozesse für dein Unternehmen am besten geeignet sind, wer engagiert ist und ob sich die Produktivität ändert. > > Bewertung: **4.5/5** von 591 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ActivTrak? Der Zielmarkt umfasst alle kleinen bis großen Fortune-1000-Unternehmen mit fünf bis 1.000 Mitarbeitern mit Computern. Idealerweise benötigen Unternehmer, IT-Manager, HR-Manager und Teamleiter Ergebnisse. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 591 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Birch Grove Software - **Region**: Dallas, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 10.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Irland, Japan, Kanada, Mexiko, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Ad-hoc-Berichterstattung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Vorlagen - Anpassbares Dashboard - Aufgabenmanagement - Aufzeichnung der Bildschirmaktivität - Benchmarking - Berichterstattung / Analyse - Berichterstattung und Statistik - Browserverlauf - Compliance Management - Dashboard Software - Daten-Import / -Export - Datenintegration - Datenmanagement - Datenvisualisierung - Echtzeit-Warnungen - Engagement-Tracking - Feedback-Management - Fortschrittsverfolgung - Goal Setting/Tracking - KPI-Überwachung - Leistungskennzahlen - Leistungsmanagement - Meeting-Management - Mitarbeiter-Datenbank - Mitarbeitereinsatzplanung - Mitarbeitermanagement - Produktivitätsanalyse - Projektmanagement - Prädiktive Analytik - Publishing/Sharing - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Scheduled/Automated Reports - Standortverfolgung - Strategische Planung - Suchen / filtern - Third-Party Integrations - Timesheet Management - Trend-Analysen - Verfolgen der Teilnahme - Visuelle Analytik - Zeitverfolgung - Zugriffskontrollen / Berechtigungen - Überwachung von Mitarbeiteraktivitäten ... und 1 weitere Funktionen ## Integrationen (27 insgesamt) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... und 12 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software) ## Ähnliche Kategorien - [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software) - [Mitarbeiterüberwachung Software](https://www.capterra.ch/directory/31087/employee-monitoring/software) - [BI-Tools](https://www.capterra.ch/directory/23/business-intelligence/software) - [Produktivitätssoftware](https://www.capterra.ch/directory/30968/productivity/software) - [Reporting-Tools](https://www.capterra.ch/directory/30053/reporting/software) ## Alternativen 1. [Clockify](https://www.capterra.ch/software/169607/clockify) — 4.8/5 (9242 reviews) 2. [DeskTime](https://www.capterra.ch/software/168660/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5203 reviews) 4. [WebWork Time Tracker](https://www.capterra.ch/software/151338/webwork-time-tracker) — 4.6/5 (420 reviews) 5. [Toggl Track](https://www.capterra.ch/software/79091/toggl) — 4.7/5 (2585 reviews) ## Nutzerbewertungen ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *30. Juni 2022* | Marketing & Werbung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **Nachteile**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "worth the price" — 4.0/5 > **dawn** | *10. Dezember 2025* | Sicherheit & Untersuchungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. > > **Nachteile**: cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing > > this is a good product for the price. customer support has been very helpful when I have needed them ----- ### "Excellent Add-on to other tools" — 5.0/5 > **ChoCha'** | *15. April 2026* | Lagerung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like the most that it is easy to get what i need. Im able to share information with my executives. Can export out files if needed. Our team are able to track time productivity of end users. > > **Nachteile**: i haven't navigated enough to know what not to like. I have plans this year to venture and user more of the software that it has to offer. > > Im able to quickly get what i need. The cost is reasonable. When needing assistance, someone is there to help. Not used reporting, but have been able to export a list of activities. ----- ### "High License Fee Increases, Poor Customer Service & Cancellation Issues\!" — 1.0/5 > **Scott** | *23. Oktober 2025* | Essen & Trinken | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The ability to detect "mouse clicker" activity monitoring cheating, category based alerts, and event based screenshots. > > **Nachteile**: The rising licensing costs, along with the introduction of new features that are only available as paid add-ons rather than being included in existing plans, are frustrating. There is also an excessive amount of unnecessary data collected, seemingly just to create KPIs for 'performance' metrics, which feels like an attempt to justify pushing customers toward the higher-priced plan and added cost features. The service demands constant, high-touch maintenance, often requiring dedicated staff just to keep things running. The agent installations are generally unstable and frequently stop reporting. The cancellation process is particularly poor—clearly designed to be difficult, as you can't simply opt out of renewal or cancel through the same dashboard used for payments or upgrading your plan. While it's easy to increase your bill, reducing or canceling your service is made unnecessarily complicated. > > Customer interactions with support and sales have been poor, almost robotic with canned responses on anything except when they're trying to get more money out of you with plan or feature upsells. The cancellation process is purposely designed to trap you in a yearly contract and make cancelling from the mandatory auto-renewal (no way to disable this) as difficult as possible jumping through hoops. The actual service has been disappointing with the amount of time it takes to maintain the product keeping agents working, classifying applications or websites, and sifting through the excessive amounts of data just to answer basic questions on worker activity. ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9. März 2026* | Verlagswesen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Nachteile**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- Seite: 1 / 25\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135366/activtrak?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/135366/activtrak) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten