Odoo

Danke Odoo

Kommentare: Super Programm. Für kleinen Preis alles drin und noch mehr.

Vorteile:

Ein Programm für alle Geschäftsabläufe und viele Erweiterungsmöglichkeiten.

Nachteile:

Da Odoo ein sehr großes Programm sein kann, muss man viel Konfigurieren um alles nutzen zu können. Hier verbraucht man leider sehr viel Zeit.

Guter Support aber...

Kommentare: Die Zufriedenheit ist mit Odoo17 gesunken, wir haben das Produkt im Einsatz, doch in Anbetracht der Ereignisse der letzten Zeit, würden wir vielleicht ODOO nicht mehr berücksichtigen

Vorteile:

Technischer Support ist gut Die Mails mit den Videos helfen Skalierbarkeit und Flexibilität

Nachteile:

die schlechte Dokumentation der fehlende Zugang für Treuhänder Tendenziell sind die zu kaufenden Stundenpakete überteuert für deren Nutzen

ODOO im Aufbau

Kommentare: Es ist alles sehr gut. Besonders die Gebrauchstauglichkeit ist super.

Vorteile:

Es gibt viele Funktionen und viele hilfreiche Apps in Odoo.

Nachteile:

Die Flexibilität bei Angebotstexten (es fehlen HTML Funktionen in den Artikelbeschreibungen). Die Funktion mit mehreren Unternehmen ist nicht sehr gut gelöst, da neue Artikel z.B. immer in beiden Unternehmen angelegt werden.

No Service

Kommentare: Wollen einfach nur Lizenzen verkaufen und dann nichts mehr mit dem Kunden zu tun haben. Wenn du als Unternehmen davon abhängig bist - ist der Schaden sehr gross.

Vorteile:

Nichts, da wir nur negative Erfahrungen haben.

Nachteile:

Das nichts funktioniert und es keine Unterstützung gibt.

Gute Software, aber viele Standard Funktionen sind Selbst nachzuarbeiten

Vorteile:

Es stehen viele Funktionen zur Verfügung

Nachteile:

Ständige Fehler in der Software Beispiel: Aussendienst Vorschau Web ist nicht gleich der PDF Werbung Powered by Odoo kann in der Enterprise Version nicht sein, Raus damit

Einfach nur Zeit und Geld Verschwendung - Nimmt Zoho!!!!!!!!!!!!!!!!!

Kommentare: Schlechter Eindruck und schlechte Softwarequalität! Tests sind nicht ausschlaggebend, und wenn, dann macht einen monatsbasierten Vertrag, damit ihr kündigen könnt.

Vorteile:

Das Ende des Knebelvertrages da die versprochenen Funktionen nicht gehen oder einfach der schlechte support.

Nachteile:

Funktionen, Fehlermeldungen, schlechter Support, Knebelverträge, Können ihre eigene Software nicht nutzbar machen, Ständig Fehlermeldungen

Teuer

Kommentare: Gesamt zu teuer

Vorteile:

Es funktioniert einigermassen und ist nutzbar.

Nachteile:

Die wichtigsten Sachen müssen auch hier zugekauft werden und dann wird es richtig teuer ! Die Installation ist auch hier eine Katastrophe für Nutzer.

Super HELP DESK

Kommentare: It's basic but intense. I love it

Vorteile:

Professional Help Desk specially [sensitive content hidden]

Nachteile:

Nothing

My Thoughts on Odoo (so far)

Kommentare: Overall, I would say my experience with Odoo has been both frustrating and rewarding. It is such a powerful tool, but takes lots of dedication, planning, and testing to really understand how the system works, and how to tailor it for unique business / supply chain challenges. We don't sell widgets that are identical to one another. Everything we buy and sell has unique characteristics which is difficult to transcribe in an ERP system. Odoo is an ERP system that has the flexibility to handle these types of challenges.

Vorteile:

I want to give a shoutout to [sensitive content hidden] who has been our Business Analyst. He's done an excellent job learning how our business operates, and finding solutions to tailor fit Odoo's platform to our particular business challenges. He's been efficient with his implementations, and has been a great partner in getting the most bang for our buck on development needs. Ease of Use. Once you spend a good week using the system, it becomes fairly easy to use and customize.

Nachteile:

Odoo has been difficult to package purchases into shipping units, which for us are truckload quantities. Odoo has made it difficult to translate between different units of measure that can convert. I wish that I could implement Tableau dashboards into Odoo for executive views.

middle term review

Kommentare: so far I can tell that is ok. the implementation team is good. some desapointing with some of the tools and we anguer to see all the modules working toghether

Vorteile:

the app integration is good to reproduce our working mode onsitlde the apps

Nachteile:

whatsapp app is too basic and missing features such as loading a video in the social media managment tool.

feedback after 8 months

Kommentare: Odoo is reliable, still fast with a lot of data (lines and scans), granting to have an overall management of data, documents and spreadsheets... - very impressive and enjoyable
Still evolving in a good way
It lacks a backup local solution, with full access (all modules) even if it's a read-only edition

Vorteile:

Great possibilities included into Odoo (autocompletion, AI to scan accountancy, documents and data together, bank reconciliation, asset's management, contacts, duplicate detection, seamless year and processes...) All in one solution Odoo still evolves every 2 months and user's feedback are also in sight More customers and suppliers adopt also Odoo AppStore

Nachteile:

Customized developpment and/or local hosting : fees way too high and too often Online documentation help isn't enough updated (but there are a lot of updated tutorial videos) Importing data isn't very predictable - no documentation about name of recognized columns Export-Import (Odoo to Odoo only) to handle mass data, isn't as easy as teached Some tickets are way too long to be solved (few weeks since the first chat) - and some consultants try to force new sales SMS, VoIP, SIP : fees aren't reasonable ; other inApp services seem not at a fair price No temporary user with read-only default profile (as for inspection - control, like for 2-3 months a year) Currencies (realtime and historical) data, VAT chekcs... shall be centralized into an Odoo buffer for all customers

Great Product, Complicated Startup

Kommentare: Working with Tahoe as our Support Guru has made all the difference in the world. The software is complicated to setup and customize. Having someone that responds quickly and gets back to your with answers has help tremendously. We love the product.

Vorteile:

Flexibility. Ever aspect of the the business process is covered in the workflow.

Nachteile:

Complicated setup and slow technical support.

Flexible and easy to master ERP

Kommentare: Fun learning experience, swift and precise business process improvements.

Vorteile:

Its ease of use and its efficient interface, along with its modular structure and the interoperability between applications. The openness and pro-activeness of their consultants.

Nachteile:

Its rigidity regarding certain country-specific flows. Though it seems robust, cost analytics could still be improved (and seem like so in version 18, but we haven't yet made the upgrade).

Good experience with some attentions to warehouse reports

Kommentare: Its really good experience
And I hope more attention to warehouse reports ( Exactly to warehouse balances after each transaction we didnt find it in reports )

Vorteile:

We found support in forums and social media like youtube in addition to odoo support team

Nachteile:

Speed ​​of response from [sensitive content hidden]

The best ERP system for small and mid-sized business

Kommentare: Overall, it is a good experience. It would be even better if the few bugs we experience are ironed out and if user rights are easier to manage as a non-technical person.

Vorteile:

It's ability to be modified, while still offering an excellent out of the box solution at a good price.

Nachteile:

It is still quite hard to manage user access rights.

My experience

Kommentare: So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency.

Vorteile:

What I like most about Odoo is the ease of use, the interface is modern and more.

Nachteile:

So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency.

very good help

Kommentare: Great programm with a lot more possibilities than we use

Vorteile:

outstanding servicefrom the support department from Odoo

Nachteile:

Most of the time answer from Odoo end up in my spam

Love Odoo software. Odoo Service Pack for setup is HORRIBLE!

Kommentare: I strongly discourage anyone from using the Odoo Training Service Pack of hours. We had a horrible experience. The Business Service Analysts who work with you are a joke. I imagine there are some good ones. The program is set up poorly from square one. Regardless of your type of business, you receive the BSA who becomes available next. Even if they have no experience, or relatively little, with your industry. You only have ONE person. Not a team of people. To top it off, we had 3 BSA and all were within their first few months with Odoo. I wish I had a dollar for every time our first BSA said "I don't know." I will be escalating my fight with Odoo to receive a refund for some hours. For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting penalty against Odoo. We were charged many hours for slow work that I can now do myself in half the time! Use a third party company that specializes in your industry or is close to your location and can visit. The Odoo BSA Service Pack program is so poor that the company actually told me that "We don't guarantee the quality of our service." That should tell you all that you need to know about paying Odoo for implementation of your program.

Vorteile:

There are so many apps/modules that can all be integrated. You can pick and choose which apps to start with and add more as you need or fee comfortable. Small or large businesses can successfully use Odoo.

Nachteile:

Some things are a bit comlex for a small company with limited people to implement what we want. We are a CUSTOM PRODUCTS manufacturing company and there aren't as many resources to learn how to handle manufacturing custom products. Odoo would be great for building a house or an airplane. But I'm struggling to figure out how to have a good flow with 100 orders a day for custom rubber stamps, nameplates, signs and embroidery.

Amazing ERP/MRP system!

Kommentare: Overall, the Odoo system is incredible. No more paying for each additional module you need. It is all included. They offer a free version if you only need a single module... Who does that? If you are in the market for a user-friendly ERP or MRP system, look no further.

Vorteile:

Odoo is very user-friendly and the Odoo team is absolutely phenominal. The software is extremely customizable and offers a plethora of features out of the box.

Nachteile:

The subscription fee is due upfront. This can be a little daunting if you are looking for a longer term.

Thank you [sensitive content hidden]

Kommentare: My overall experience with Odoo has been positive. I’m very happy with the results and progress we’ve made using the platform—it’s everything we wanted and even exceeds our expectations in some areas. However, there are times when the system can be a bit confusing and repetitive, which can slow down our workflow. Despite these occasional challenges, Odoo has been a valuable tool for our business, and we’re pleased with the direction we’re headed.

Vorteile:

What I liked most about Odoo is the system's adaptability—it’s incredibly versatile and can be tailored to fit our specific needs. I also want to highlight the outstanding service we received from our consultant, [sensitive content hidden] He’s been extremely attentive and helpful throughout the entire process, making sure we get the most out of the platform.

Nachteile:

What I liked least about Odoo is the way consulting hours are charged and accounted for. We’re concerned about being billed for time spent resolving issues that aren’t our fault, such as bugs or errors within Odoo itself. It would be more reassuring if there was a clearer distinction between time spent on genuine consulting and time spent addressing system-related problems.

DO NOT USE ODOO!

Kommentare: I wish I had only signed up to pay monthly, but my "account manager" convinced me that signing up for a year and adding all the users upfront would be cheaper. I started with using the platform to replace QuickBooks. I paid for a two-hour support session with my rep, and during the call, he had to look up or ask somebody else for the answers to my questions on how to do something. By the end of the call, he had not answered how to enter beginning balances. It is a basic function of accounting software, but he didn’t know and said he would get back to me. Here we are three months later, and he hasn't gotten back to me. There were other outstanding items I needed answers to, but he hasn't responded to any of my emails. I emailed him asking for a phone call, but I got ghosted. I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it. I run a business, and waiting three weeks for that is just unacceptable. Getting no response from my "Account Manager" is unacceptable. Clearly, he's got the wrong title because he manages nothing! He can't even do his job.
So, now, this gets worse. I asked for a refund because the platform is unusable to me. Guess what? I won't be getting one. Why, you ask? Because the company is based in Belgium and I am in the States. Seriously, that's the reason they gave me. WHAT THE HECK?
I've now switched to Zoho and can't be happier! Please consider my experience and try something else instead!

Vorteile:

I like that there are many apps in one platform.

Nachteile:

The applications are not user-friendly! I'm good at learning software, but this one is foreign and complicated. The customer service is HORRIBLE!

Great CMS for any business

Kommentare: Very good. I really believe, that we couldnt find any better all in one software for our business.

Vorteile:

Easy of use for any customer. And absolutely best price for small business.

Nachteile:

To manage some small parts might be really hard. For example translate something on website.

from a Past User, for Future Scopes

Kommentare: Will have to admit that i did not expect such a switch and understanding Support Team. They are quick to respond and mostly get right answers, or else, they are asking to correct questions to get a situation sorted out. 10 on 10! Keep it there : At the TOP!!!

Vorteile:

Stability of the platform and ease of use of the overall ecosystem. What a wonderful piece of software!

Nachteile:

Liked everything till now, so no Cons at all... amazing

Great ERP system with plenty of potential for optimisation

Vorteile:

Many functions already included as standard. Access via mobile app is a good extension for daily work. Competent Support.

Nachteile:

Many functions are not mature until now. Regulations applicable in Germany are not taken into account, in particular requirements from the Working Hours Law (ArbZG) and accounting.

Certus and ODD

Kommentare: We are a satisfied customer using ODOO and since we develop our own apps and integrate them in the ODOO infrastructure things become really easy for all our employees.

Vorteile:

The multicompany possibilty is really good so you have control over all offices wordwide

Nachteile:

I think that the UI of things can be improved