--- description: Detaillierte Informationen über AnswerHub zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AnswerHub Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Wissensmanagement Tools](/directory/30094/knowledge-management/software) > [AnswerHub](/software/135634/answerhub) # AnswerHub Canonical: https://www.capterra.ch/software/135634/answerhub Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135634/answerhub?page=2) > AnswerHub ist eine Entwickler-Engagement- und Community-Plattform. > > Bewertung: **4.2/5** von 34 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet AnswerHub? AnswerHub bedient große und mittelständische Unternehmen, die ein Technologie- oder Softwareprodukt besitzen und ein Entwickler-Ökosystem aufbauen möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 34 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Devada - **Region**: Research Triangle Park, USA - **Gegründet**: 2005 ## Gewerblicher Kontext - **Startpreis**: $ 25'000.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Portugiesisch, Russisch, Spanisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - @mentions - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Benutzer-Management - Catalog Management - Chat / Messaging - Content-Management - Discussions/Forums - Dokumentenmanagement - Ideation - Kommentare / Notizen - Kundenspezifisches Branding - Mitgliederverzeichnis - Mobiler Zugriff - Moderation - Rich-Text-Bearbeiter - Self-Service Portal - Suchen / filtern - Textbearbeitung - Third-Party Integrations - Umfragen & Feedback - Volltextsuche - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Zugriffskontrollen / Berechtigungen ## Integrationen (2 insgesamt) - Jira - Slack ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Wissensmanagement Tools](https://www.capterra.ch/directory/30094/knowledge-management/software) ## Ähnliche Kategorien - [Wissensmanagement Tools](https://www.capterra.ch/directory/30094/knowledge-management/software) - [Community Software](https://www.capterra.ch/directory/30800/community/software) - [Collaboration Tools](https://www.capterra.ch/directory/15/collaboration/software) - [Home Office Software](https://www.capterra.ch/directory/31855/remote-work/software) - [Wissensdatenbank Software](https://www.capterra.ch/directory/32454/knowledge-base/software) ## Alternativen 1. [MangoApps](https://www.capterra.ch/software/131314/mangoapps) — 4.4/5 (150 reviews) 2. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5060 reviews) 3. [Axero](https://www.capterra.ch/software/129326/axero) — 4.5/5 (87 reviews) 4. [Bitrix24](https://www.capterra.ch/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [MyHub](https://www.capterra.ch/software/148496/myhub) — 4.7/5 (40 reviews) ## Nutzerbewertungen ### "Excellent knowledge base" — 5.0/5 > **Jeff** | *9. Februar 2016* | Versicherung > > **Vorteile**: Easy to use ..... Ability to segregate content into "spaces" if necessary ..... Excellent help and support. I have never had to wait to talk to the vendor. They are knowledgeable, friendly, professional and simply excellent > > We are using the AnswerHub as a way of providing help to Associates and Agents online. The application makes generating articles very quick and easy. The immediate search function has proved very helpful. ----- ### "One of the best off-the-shelf Q\&A products in the market" — 4.0/5 > **Verifizierter Rezensent** | *28. März 2018* | Internet | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Easy to configure and customize for most Q\&A needs. AnswerHub has very robust user and content management features out of the box (e.g. privileges, tagging, following questions, etc). The application can be easily extended through their API. Hosted and self-hosted options are priced competitively, and customer support is extremely responsive. > > **Nachteile**: The built-in analytics are lacking and somewhat rudimentary. The question and answer moderation functionality could be improved, especially to enable more complex workflows. Finally, the API could be more stable and get more active development to support more use cases. > > AnswerHub made it extremely to set up the infrastructure for a Q\&A community, and it was overall a great experience working with them. Looking to the future, I hope they can modernize some aspects of the platform, including analytics, moderation workflows, the templating language, and API. ----- ### "This powers the developer community site for MSFT Visual Studio" — 2.0/5 > **Andrew** | *16. Dezember 2017* | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: None. I've opened 2-3 dozen issues with microsoft about all the pains this software has. > > **Nachteile**: With the implementation at MSFT's dev community site, navigation is poor. It doesnt have "my issues", it has "Items I Follow" which is as useful for managing support issues as facebook's "Top Stories" is with keeping up with friends and family (this means it is not very useful). Wasted visual space everywhere on the pages. I took a stab at making my own client UI, but the site is serving chunks of HTML to the the users when displaying issues instead of passing JSON. Horrid and difficult to navigate alignment of posts, comments to those posts, and solutions. You cant see a full and concise list anywhere. You get 5 (now 10) issues at at time displayed "card style". If you need to see other issues, you must click "See more" a bunch of times. This is a real pain when trying to keep up with 100+ open issues. The list cant be sorted. Results appear twice. Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake. There is no place to see posts i have reported or the results of the report. The whole idea of requiring a paying customer to garner votes to get a company to fix bugs they have just created is malarkey, and perhaps that makes AnswerHub a victim of just being the wrong tool for the job. This isn't about friendships, so we don't need a social site. It needs to be a competent issue and request tracker, and that it is not. ----- ### "Works fairly well. We've used it for 6+ years." — 4.0/5 > **Verifizierter Rezensent** | *9. März 2018* | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Very few products do this well. I think stack overflow is based on this product. If you're support organization needs help to track issues and get help from user communities, or have user communities help themselves, this is the product for you. > > **Nachteile**: Its a Java app. If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable. Managing spammers is not ideal. But same goes for many other similar products. > > It helps our support organization be more productive - customers can get their own answers, and support can post answers here too. ----- ### "Stable, flexible and community driven." — 4.0/5 > **Verifizierter Rezensent** | *16. März 2018* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The software is extremely stable, we've found great flexibility with add-ons and community-driven tools, and bringing it into our domain has been fairly simple. The team at AnswerHub is also extremely helpful when working on user issues together. > > **Nachteile**: At times I wish the moderation tools were more flexible on the front end. I often find myself wanting to do some simple account investigation or moderation, and it would be great if I didn't have to manually search the back end to do so. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135634/answerhub?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/135634/answerhub) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten