--- description: Detaillierte Informationen über Service Fusion zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.ch/software/135788/service-fusion Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135788/service-fusion?page=2) > Einfach. Leistungsstark. Mobil. Schätzungs- und Auftragsmanagement, Versand, Rechnungsstellung, elektronische und mobile Zahlungen. Ab 99 $/Monat ohne Nutzergebühren > > Bewertung: **4.3/5** von 308 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Service Fusion? Das Unternehmen betreut über 3.000 kleine und mittlere Außendienstunternehmen in den Bereichen HLK, Sanitär, Elektrik, Haushaltsgeräte, Heimautomatisierung, A/V, Schlüsseldienst, IT und in vielen anderen Dienstleistungsbranchen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 308 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: KickServ ## Gewerblicher Kontext - **Startpreis**: $ 245.00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Angebote / Schätzungen - Arbeitsauftragsverwaltung - Audit Trail - Auftragskostenrechnung - Automatisierte Terminplanung - Bestell-Management - CRM-Systeme - Daten-Import / -Export - Dokumentenspeicher - E-Mail-Management - Echtzeit-Planung - Elektronische Unterschrift - Elektronische Zahlungen - Fotoerfassung - Für gewerbl. & industr. Elektroinstallateure - GPS - Gebot-Management - Geräteinstandhaltung - Inspektions-Management - Inventarverwaltung - Job-Management - Job-Nachverfolgung - Kontakt-Datenbank - Kosten-Datenbank - Kostenschätzung - Kundendatenbank - Kundenmanagement - Kundenmanagement - Lohn- und Gehaltslisten-Management - Materialforschung - Mehrere Standorte - Mitarbeitereinsatzplanung - Mobile App - Mobiler Zugriff - Online-Zeiterfassung - Photos/Images - Projektmanagement - Real-Time Updates - Rechnungsmanagement - Reservierungs-Management - Techniker-Management - Terminplanung - Terminplanung - Verfügbarkeit-Management - Versandmanagement - Vorbeugende Wartung - Zahlungsabwicklung - Zahlungseinzug im Außendienst - Überwachung ... und 24 weitere Funktionen ## Integrationen (15 insgesamt) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) - [Software für die Disposition von Wartungspersonal](https://www.capterra.ch/directory/30059/service-dispatch/software) - [SHK Software (Sanitär, Heizung, Klima & Lüftung)](https://www.capterra.ch/directory/30107/hvac/software) - [Sanitär Software](https://www.capterra.ch/directory/30673/plumbing/software) - [Auftragsmanagement Software](https://www.capterra.ch/directory/30785/work-order/software) ## Alternativen 1. [FieldPulse](https://www.capterra.ch/software/153475/fieldpulse) — 4.6/5 (468 reviews) 2. [Jobber](https://www.capterra.ch/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5300 reviews) 4. [ServiceTitan](https://www.capterra.ch/software/150053/servicetitan) — 4.3/5 (336 reviews) 5. [Fracttal One](https://www.capterra.ch/software/159911/fracttal) — 4.6/5 (1785 reviews) ## Nutzerbewertungen ### "If you have a sales team that is mobile and on the road this is an incredible platform." — 5.0/5 > **Brandon** | *1. April 2018* > > **Vorteile**: It's very intuitive and has more tools and most businesses will need. It's very easy for salespeople to use and if they are not able to use it that's a good sign that you should be looking for a replacement. > > **Nachteile**: There are a lot of options that can get a little bit overwhelming. The learning curve is a little high but that's due to the fact that there are so many tools available. ----- ### "SF is good but needs improvements" — 4.0/5 > **Rick** | *8. Januar 2026* | Verbraucherdienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Been using SF for the past 2+ years and have gotten very proficient with it. Easy to locate past estimates/jobs to review them with our clients. SF is very adaptable since we starting using it. > > **Nachteile**: 40% of our work is contracted PM Services. Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks\! Having to scroll down ONE PM Service job at a time and then looking to see if there are other jobs in the near by area is not possible in the current small window. We've been requesting since day one to please work on the PM Service portion of SF. I'm considering looking into Service Titan to see what they can offer in this area. Yes, I know they cost more but streamlining our operations is how we make money. I reached out in the past and offered our beta testing on any PM Service changes you would like for us to review before you roll them out to your other clients. Just a thought, thanks. Rick ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10. Dezember 2025* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Nachteile**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "Easy to Use & Adaptable" — 4.0/5 > **Rick** | *15. April 2026* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's a much better value than Autotask. Not only does it cost much less monthly, it's a better product. With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF. We also had to pay a 3rd party monthly to parse email messages to create tickets in Autotask. We love the ability to add fields to our jobs as our needs change. > > **Nachteile**: There are some issues with Quickbooks integration assigning jobs to the wrong child company even though we've made the child inactive in Quickbooks. > > Still a little rough around the edges but an incredible value for our company. Service Fusion has helped our company become more efficient. ----- ### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5 > **Heather** | *6. Januar 2026* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The Customer Support team. The agents are friendly and knowledgeable. It never takes long to get through by phone, by email or by chat. When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions. Wonderful Customer Service at Service Fusion :) > > **Nachteile**: The field app and the texting functions. Our senior team members are frequently on the road without access to a laptop. There are far too many functions the app cannot access. The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. The texting needs major improvements. > > I am a big fan of Service Fusion having worked with it at two different employers. As I learn more from Customer Service I like it more and more. Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app. ----- Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135788/service-fusion?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/135788/service-fusion) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten