--- description: Detaillierte Informationen über VISITOUR zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VISITOUR Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [VISITOUR](/software/135911/fls-visitour) # VISITOUR Canonical: https://www.capterra.ch/software/135911/fls-visitour Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135911/fls-visitour?page=2) > Optimierte Terminbuchung und Zeitplanung/Routing für Außendienstteams mit 30 bis 3.000 Ingenieuren, Vermessern oder Gutachtern. > > Bewertung: **5.0/5** von 9 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet VISITOUR? Unternehmen mit mehr als 30 Außendienstmitarbeitern setzen die Planungssoftware VISITOUR ein, um Routen zu optimieren. So können Notdiensteinsätze schneller erledigt werden, außerdem können bis zu 50 % an gefahrenen Kilometern und 2 Stunden Fahrt pro Tag eingespart werden. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 9 Nutzerbewertungen | | Bedienkomfort | 5.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 5.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Solvares Group - **Gegründet**: 1992 ## Gewerblicher Kontext - **Startpreis**: £ 1.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch - **Verfügbare Länder**: Albanien, Andorra, Australien, Belarus, Belgien, Bosnien und Herzegowina, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Färöer, Gibraltar, Griechenland, Grönland, Guernsey, Irland, Island, Isle of Man und 36 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Arbeitsauftragsverwaltung - Automatisierte Terminplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Echtzeit-Planung - Elektronische Unterschrift - Erinnerungen - Fähigkeiten-Nachverfolgung - GPS - Inventarverwaltung - Job-Management - Kalenderverwaltung - Kundendienst-Historie - Leistungskennzahlen - Leistungsmanagement - Live-Ortung des Fahrers - Mitarbeitermanagement - Mobiler Zugriff - Online-Buchung - Online-Zeiterfassung - Real-Time Updates - Reservierungs-Management - Routing - Self-Service Portal - Statusverfolgung - Techniker-Management - Terminplanung - Third-Party Integrations - Verfolgen der Teilnahme - Verfügbarkeit-Management - Versandmanagement ## Integrationen (10 insgesamt) - Aareon - Askporter - Dynamics 365 - IBM Maximo Application Suite - MRI Property Management - Omfax - SAP BW/4HANA - Waylay IO - Webfleet - Zinier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) - [Software für die Disposition von Wartungspersonal](https://www.capterra.ch/directory/30059/service-dispatch/software) - [Planungssoftware](https://www.capterra.ch/directory/30087/scheduling/software) - [Personaleinsatzplanung Software](https://www.capterra.ch/directory/30210/workforce-management/software) - [Tourenplaner Software](https://www.capterra.ch/directory/30944/route-planning/software) ## Alternativen 1. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5203 reviews) 2. [Jobber](https://www.capterra.ch/software/127994/jobber) — 4.6/5 (1456 reviews) 3. [FieldPulse](https://www.capterra.ch/software/153475/fieldpulse) — 4.6/5 (445 reviews) 4. [Housecall Pro](https://www.capterra.ch/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [Clockify](https://www.capterra.ch/software/169607/clockify) — 4.8/5 (9242 reviews) ## Nutzerbewertungen ### "A logistics tool and organisation that does what it says it can\!" — 5.0/5 > **Darren** | *16. März 2018* | Finanzdienstleistungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: FLS are one of the few companies that delivers exactly what they say and what the product can do. FLS has been a fantastic addition to our business and has delivered real value. The FLS team were engaged throughout and continues to be as we further develop the proposition together, making the experience a partnership and providing great customer engagement and understanding. > > More appointments per adviser, reduced mileage, transparent data. ----- ### "First Class Product" — 5.0/5 > **Alan** | *2. September 2024* | Maschinerie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ability to be able to appointment book makes it easier for colleagues to advise customers when technicians can attend. Optimisation helps to quickly schedule jobs if needed and is a great support for a planner when ensuring routes make sense. > > **Nachteile**: There are a lot of settings and a small tweak can have a significant impact. > > The implementation of FLS into our business has helped to improve technician productivity and also free up time spent on manual planning processes. We have been able to invest this time saved into improved customer service. The FLS team have been very helpful and knowledgeable about scheduling and can propose numerous methods to help simplify and improve our planning processes. ----- ### "Best-in-class" — 5.0/5 > **Pete** | *22. April 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The platform is robust, scalable, and clearly designed with operational realities in mind. It supports better decision-making, improves workforce utilisation, and enables teams to respond more effectively to demand and exceptions. Over time, the solution has proven to be stable and dependable, which builds confidence across both operational and management teams. What we like most and have seen Visitour do is: - Best-in-class scheduling and route optimisation - Handles complex constraints well - Optimises at scale across large, dispersed, multi-skilled operations - Balances efficiency, SLAs, and customer experience intelligently - Dynamically adapts to changes, exceptions, and real-time disruption - Enables 'right first time' planning; minimises constant rework - Maximises workforce utilisation - Reduces travel time and wasted effort significantly In addition, the Solvares/FLS team bring deep domain expertise and a professional, collaborative approach. Their understanding of field service challenges is evident in both the product and the support provided. Overall, Visitour has been a key enabler in improving planning accuracy, operational efficiency, and customer outcomes, and I would highly recommend it to organisations looking for a mature and capable FSM solution. > > **Nachteile**: Very few real downsides. As with any powerful and configurable FSM solution, there is an initial learning curve, but this is expected given the depth and capability of the platform. The solution is feature‑rich, which means it benefits from proper onboarding and change management to realise its full value. > > My overall experience with FLS / Solvares Visitour has been extremely positive. It is a powerful and reliable FSM solution that genuinely delivers value in real-world operations. The scheduling and route optimisation capabilities are particularly strong, helping to balance efficiency with service quality, even in complex and constantly changing environments. ----- ### "Change to Scheduling" — 5.0/5 > **Alex** | *9. Juli 2024* | Logistik & Lieferkette | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The ability to review the health and safety of our field team by reviewing they have started work, arrived on site and completed work. The data we get from the feed from FLS ensures we can work to KPI's and know more about our business. > > **Nachteile**: Limitations in some of the data extracts ----- ### "FLS VisiTour - Boosting efficiency and simplifying complex planning" — 5.0/5 > **Ste** | *8. Juli 2024* | Tiefbau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Saves time scheduling work. Optimizes routes automatically removing the headache of trying to eyeball which route is best for the right engineer. Staff spend more time in front of equipment and less time on the road, making them and the customer happier. Using VisiTour gives us a consistent service for our customers, ensuring all jobs are taken into consideration at the same time, rather than just one job at a time. > > **Nachteile**: There's a learning curve to using the system. The system itself is intuitive, getting the most out of some of the advanced features require careful thought and consideration. A small change in one setting could have a powerful impact for all users. We found it important to set up different roles for users to limit who can make changes to core system settings. > > FLS VisiTour has been a game change for our field service operations. Scheduling is now much quicker, saving us time in both the back office and in the field. Optimized routes have helped to reduce potential mileage, saving time and cost. This time can instead be spent with customers instead of on the road. We're able to offer our customers a faster and more reliable service. Highly recommend\! ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/135911/fls-visitour?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/135911/fls-visitour) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Strukturierte Daten