Was ist Housecall Pro?
Housecall Pro ist eine cloudbasierte Außendienstmanagement-App für Serviceprofis, mit der Geschäftsprozesse und Workflows automatisiert werden können. Die branchenführende App ist eine All-in-one-Business-Management-Lösung, mit der Serviceprofis ihr gesamtes Unternehmen direkt von ihrem Smartphone aus verwalten und ausbauen können. Die Plattform umfasst eine breite Palette von Funktionen wie Auftragsplanung, Versand, automatische Rechnungsstellung, Kunden-SMS-Benachrichtigungen, Zahlungsabwicklung, Marketing, Online-Buchung und vieles mehr!
Wer verwendet Housecall Pro?
Housecall Pro bedient alle Servicefachleute in allen wichtigen Industriekategorien wie Sanitär- und Elektrikunternehmen, Teppichreinigungen, HLK, Reinigungs- und Handwerkunternehmen, Fensterreinigungen, Schlüsseldienste usw.
Wo kann Housecall Pro bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Housecall Pro
- Ansässig in San Diego, USA
- 2013 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Housecall Pro
- Ansässig in San Diego, USA
- 2013 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
Housecall Pro – Videos und Bilder
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Alternativen für Housecall Pro
Bewertungen über Housecall Pro
Paul M.
In Betracht gezogene Alternativen:
Great Product!
Kommentare: CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it.
Vorteile:
I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.
Nachteile:
The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.
Andrew R.
The Best For Less
Kommentare: Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model.
Vorteile:
Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point. No crazy per user rates, no wild addon costs, just packages that are flat rate, affordable, and well within the budget of even the smallest home services business.
Nachteile:
Some features when released are generally half finished or in beta when they really need more time to cook, but they are desperate to try and satiate the cravings of their thousands of users
Antwort von Housecall Pro
vor 4 Stunden
Hi Andrew, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Ausrin R.
Drastically falling apart for long term user!
Kommentare: 6 years ago it was good and slowly it has become more of a pathetic program based on the value for your dollar as a small business owner. The customer support is the worst in any company that I have ever seen. The longer your with them the worse you will be treated. If you do not upgrade with the growing cost of the company. You will be left behind on there older model app. Small business owners do not need all the bells and whistles what they need is a strong customer support system. Customer support is through a text messaging system. As a SBO one must do several jobs functions and can not wait for a text response. This is the now some people need answers ASAP. If we treated our customers the way HCP treated us. We would not be in business. For a company like HCP they need to be looking at customer reports and not so much of there monetary value of how much they can make from the consumer. Since I left them and closed my account they are randomly charging me $10 a month. Now they can not figure out how to stop the charge because no direct line to communicate the issue. So now I have to call my bank and charge back for unauthorized charges. Currently moved over to Jobber a little behind HCP but half the price. HCP quote should be: “if you want the best we will make you pay for it! We will offer you crap options for customer service support!”
Vorteile:
Overall I use to like it 6 years ago and now it is crap.
Nachteile:
Customer support is by far the worst. Price point is horrible too.
Antwort von Housecall Pro
vor 2 Wochen
Hi Austin, thank you for leaving a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again - Justin Baugh
Jean H.
In Betracht gezogene Alternativen:
Top Choice for Scheduling
Kommentare: Housecall Pro was refreshing to use after searching through many softwares and going through many demos from others. The website is easy to use and doesnt overwhelm users with unnecessary features.
Vorteile:
The aesthetics of the online log in are great, it is not too overwhelming and easy to navigate. Our office admin team loves being able to log in from anywhere and not have to download a software to access it. We also love the ability to generate reports and export them.
Nachteile:
We would like to see a feature to track parts ordered and inventory.
Antwort von Housecall Pro
letzte Woche
Hi Jean, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro.
Janet R.
In Betracht gezogene Alternativen:
I Love HCP !!
Kommentare: Everyone that I've spoken to so far has been wonderful. All of my onboarding specialist have been especially fantastic. I have been extremely pleased so far.
Vorteile:
I'm a new user but I love the dashboard where everything is very visible, scheduling is easy and Invoicing is a breeze... I LOVE IT !!
Nachteile:
Just being a new user and getting used to the system
Antwort von Housecall Pro
vor 2 Wochen
Hi Janet, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro.
