Wer nutzt diese Software?
Klein- und mittelständische Unternehmen
Durchschnittliche Bewertung6 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 3.5 / 5
- Startpreis $50/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
- Sammlung mehrere Kanäle
Die hilfreichsten Reviews für Feedb
Bewertet am 19.4.2019
Entreflow Consulting Group's use of Feedb
Kommentare: This is a very cool app that is not unlike many apps out there to help assist companies to get reviews for their business, but this company has chosen to go after the QBO market which is making our lives a lot easier with the integration that it has with Quickbooks. It brings in your contacts, but it also connects directly or redirects you to the (Intuit) Find an Accountant page which is handy for those of us who get lots of leads through there.
Vorteile: the prominent feature for this app is that it has the ability to send feedback requests to your clients or your network, and the feedback can get posted to sites such as Google, Yelp, and including the Intuit Find an Accountant page. There is also automatic feedback requests. Basically, if the person gives you positive feedback then it gives them the opportunity to post feedback to a number of different sites within the app, or it directs you to the Find an Accountant page to write the review there. Luckily, if the feedback is not positive then the feedback goes directly to the business owner. So rather than having people go straight to Google to write reviews; good, bad, and the ugly, you can you can be a bit more proactive with your reviews and wage a mechanism to navigate those negative reviews that you might get.
Nachteile: Some of the requested features are that we would like the ability to send out a feedback request to our clients to ask feedback on our employees who are assigned to work on their files. That functionality is a little bit tricky to navigate right now, so it'd be great to be able to do that piece. Also, it would be nice to be able to pull reports based on the tags. So just a couple of very specific requests but ones that would definitely make our workflow a lot easier.
Bewertet am 19.1.2019
Feedback management tool
Kommentare: An expensive tool. Recommended to medium-sized businesses that need to manage feedback of their customers.
Feedb lets you send notifications to your customers persuading them to leave a review. It then lets you analyze results that helps with decision making.
1. Campaigns are fairly automated and the customers get notified automatically.
2. Supports a team of 10 users.
3. Cross-platform and cross-channel tool.
1. It is expensive as compared to other feedback management tools.
2. Needs to add more advanced features. The price doesn’t justify the features as of now.