--- description: Detaillierte Informationen über AskNicely zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AskNicely Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Umfragetools](/directory/30092/survey/software) > [AskNicely](/software/141434/asknicely-for-nps) # AskNicely Canonical: https://www.capterra.ch/software/141434/asknicely-for-nps Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/141434/asknicely-for-nps?page=2) > Coache, motiviere und befähige deine Mitarbeitenden dazu, jedes Kundenerlebnis zu einem großartigen Erlebnis zu machen. > > Bewertung: **4.6/5** von 101 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet AskNicely? AskNicely ist für alle Unternehmer, Produkt- und Kundenbetreuungsmanager konzipiert, denen die Bereitstellung einer laut Hersteller erstklassigen Kundenerfahrung wichtig ist. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 101 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: AskNicely - **Region**: Portland, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 399.00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Englisch, Französisch, Niederländisch, Portugiesisch - **Verfügbare Länder**: Australien, Deutschland, Dänemark, Irland, Kanada, Neuseeland, Niederlande, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Anonymes Feedback - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Dashboard Software - Daten-Import / -Export - Datenvisualisierung - E-Mail Marketing - Feedback-Management - Fragen-Verzweigung - Fragenkatalog - Mobile Umfrage - Multi-Channel-Vertrieb - Multichannel-Datenerfassung - NPS-Umfragestruktur - Negatives Feedback Management - Pulsbefragungen - Segmentierung - Textanalyse - Third-Party Integrations - URL-Anpassung - Umfragen & Feedback - Verzweigungslogik ## Integrationen (24 insgesamt) - Calendly - Cliniko - ClubReady - Freshdesk - Front - Geckoboard - Groove - Help Scout - HubSpot CRM - Intercom - JobAdder - Klips - Kustomer - Mailchimp - Mixpanel ... und 9 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) ## Ähnliche Kategorien - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) - [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software) - [NPS-Software](https://www.capterra.ch/directory/32075/nps/software) ## Alternativen 1. [Typeform](https://www.capterra.ch/software/137289/typeform) — 4.7/5 (971 reviews) 2. [UmfrageOnline](https://www.capterra.ch/software/201674/enquetes-maken) — 4.6/5 (1726 reviews) 3. [Google Forms](https://www.capterra.ch/software/176571/google-forms) — 4.7/5 (11477 reviews) 4. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10474 reviews) 5. [Jotform](https://www.capterra.ch/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) ## Nutzerbewertungen ### "Great tool for my to-do list at work" — 3.0/5 > **Élodie** | *2. April 2018* | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It helps me organize my tasks at work and never forgive anything. With the mobile app, I can add anything from anywhere whenever a thought comes to my mind. I can even add some sub-tasks to one task and I can organize my days with the deadlines. > > **Nachteile**: The navigation through the interface can be confusing when I'm going elsewhere than my to-do list. The main menu on left is pretty useless for me and the inbox doesn't work as expected, or maybe not the way I would like it to. It sends me my everyday tasks based on deadlines. So if I planned 5 tasks for today, I receive 5 different alerts, on web and on mobile. So when a colleague share a task with me, it can be lost among all my personal alerts. Finally, I would love to share tasks more easily than just assign them to someone. > > Efficiency for my personal tasks and avoiding forgetting some important things. ----- ### "Good solution to NPS results" — 4.0/5 > **Adam** | *7. März 2018* | Sport | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The real time responses allowed me to stay on top of the reviews I was getting. I also liked that it was able to integrate with our existing (internal) software. It made everything a one-stop-shop > > **Nachteile**: The userface wasn't as appealing as other software's I've used and some of the reporting features were less advanced than other softwares I've used. > > The ability to know what our customers thought of our service. It gave me the ability to make changes based on customer feedback and it gave our customers a more discreet and easy way to give feedback. ----- ### "Unethical practices" — 1.0/5 > **Geoff** | *26. Mai 2026* | Einzelhandel | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It works well - it does what it’s supposed to do. Sends surveys, pushes reviews, publishes to our slack channels. > > **Nachteile**: It wasn’t worth the money for us, but it auto-renews and they send deceptive auto-renewal notices - they look like generic company emails so we didn’t read them. We caught the renewal when it drafted and asked to cancel immediately but they wouldn’t let us. > > The product is fine, but their practices are unethical and they are unreasonable in dealing with customers who don’t want to auto-renew. ----- ### "AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations." — 5.0/5 > **Matt** | *29. März 2018* | Internet | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We connect AskNice.ly to tools like Intercom, Zapier, and Slack in order to automate the process of collecting feedback, incentivizing NPS surveys and reporting results back to our team. It's easy to set up and it does it's thing without much maintenance. > > **Nachteile**: There is nothing significant I would change in the interface or functionality. We get the appropriate value out of our membership level. > > NPS surveys help us identify areas of improvement that we wouldn't otherwise hear about from our customers. AskNice.ly helps us collect, organize and summarize that feedback effectively. ----- ### "Nice, usual as expected" — 5.0/5 > **Jorge** | *4. April 2018* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: it's a not intrusive tool which makes the user do not feel uncomfortable in do what we expect from them > > **Nachteile**: Could be more visual and easy to edit, with that the designer work will be great and the integration also amazing > > Great customer response and make us on track to find out what our users really like and dislike from our product ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/141434/asknicely-for-nps?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/141434/asknicely-for-nps) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten