Pure Chat

Pure Chat

4.5 / 5 170 Bewertungen

Wer nutzt diese Software?

Pure Chat is great for small to mid-sized businesses and sales/marketing teams in any industry looking to capture more leads and convert more sales.


Durchschnittliche Bewertung

170 Bewertungen
  • 4.5 / 5
    Gesamt
  • 5 / 5
    Bedienkomfort
  • 4.5 / 5
    Kundenservice
  • 4.5 / 5
    Funktionen
  • 4.5 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version
    Ja
  • Einsatz
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    Dokumentation
  • Kundenbetreuung
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • Pure Chat
  • http://www.purechat.com
  • Gegründet 2012

Über diese Software

Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nurture leads and deliver exceptional customer service to increase sales and improve satisfaction.

We now have a 100% Free plan that includes unlimited users and unlimited chats for up to 3 websites!

What are you waiting for? Sign up and start chatting today!


Pure Chat Features

  • Agententerminplanung
  • Anruf-Option
  • Beständiger Chat
  • Besucher-Zielgruppenerfassung
  • Co-Browsing
  • Geo-Zielgruppenerfassung
  • Offline-Formular
  • Proaktive Einladungen
  • Tastaturbefehl-Nachrichten
  • Transfer / Weiterleitung
  • Video-Chat
  • White-Label-Branding
  • Wissensdatenbank

Pure Chat Neueste Bewertungen

Automatisch übersetzt. Zeige Originalbewertung

Invaluable!

5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: Pure Chat is a great tool for myriad reasons: People can "talk" with us and still be at work. People can "talk" to us when they have laryngitis. People can "talk" to us when their speech is unclear, when the baby's crying, when the spouse is yelling...Words come through with speed and clarity. We can contact them with their email if there's a bad connection, or they must ring off. It is easy to save statements or descriptions that we use often so we can call them up at will and not retype them repeatedly. Customer support is outstanding, quick, clear, concise...and Robert doesn't make non-tech-y types (like me) feel like a fool. Excellent product, excellent service. I am a Health Coach for Kare's Purple Rice. Thank you!

Vorteile: Pure Chat is a great tool for myriad reasons: People can "talk" with us and still be at work. People can "talk" to us when they have laryngitis. People can "talk" to us when their speech is unclear, when the baby's crying, when the spouse is yelling...Words come through with speed and clarity. We can contact them with their email if there's a bad connection, or they must ring off. It is easy to save statements or descriptions that we use often so we can call them up at will and not retype them repeatedly. Customer support is outstanding, quick, clear, concise...and Robert doesn't make non-tech-y types (like me) feel like a fool. Excellent product, excellent service. I am a Health Coach for Kare's Purple Rice. Thank you!

Nachteile: I wish it could read my mind so I didn't have to type.

Automatisch übersetzt. Zeige Originalbewertung

Pure chat review

4/5
Gesamt
4 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
Preis-Leistungs-Verhältnis

Kommentare: We use pure chat as a means for prospective students to contact us with questions. We love the product and hope that more offices will utilize the same system. The only problem we'd like to see fixed is that students leave the chat before we can answer a question. We believe many students move to another page before we have time to type a response. Could that be fixed, that once a student is on the chat they may continue to chat with us if they change pages?

Vorteile: This provides students with another avenue for asking questions. We see a lot of activity after hours. This provides us with additional information to return the students inquiry.

Nachteile: If I forget to log out of the chat it doesn't log me out after so much time of inactivity.
Please see previous comment about students leaving the chat before we can answer the question.