Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl
Pure Chat
Was ist Pure Chat?
Pure Chat hilft kleinen und mittleren Unternehmen, ihre Website-Besucher*innen mit dieser leistungsstarken, nutzerfreundlichen Live-Chat-Software zu binden. Mit Pure Chat kannst du während der gesamten Customer Journey Informationen mit Besucher*innen austauschen, Leads generieren und einen außergewöhnlichen Kundenservice bereitstellen, um den Umsatz zu steigern und die Zufriedenheit zu verbessern.
Jetzt gibt es einen zu 100 % kostenlosen Plan, der unbegrenzte Nutzer*innen und unbegrenzte Chats für bis zu drei Websites umfasst.
Auf was wartest du? Melde dich an und beginne mit deinem Chat.
Wer verwendet Pure Chat?
Pure Chat ist ideal für kleine und mittlere Unternehmen sowie Vertriebs-/Marketingteams in jeder Branche, die mehr Leads erfassen und mehr Verkäufe umsetzen möchten.
Du bist nicht sicher, ob Pure Chat das Richtige ist?
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Pure Chat
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Bewertungen über Pure Chat
One of the best out there!
Kommentare: Higher client response rates and better retention. Waiting for them to find eh email link isn't enough anymore. Pure Chat means my "about us" page is on every page.
Vorteile:
So Easy! I use it on a Wordpress site. The plug-in takes a second and you are up and running. I was able to match it to my company color and feel to keep the flow of my homepage. I found we gained much higher engagement with our clients than with email or even texting. The back end is well tailored for control freaks like myself who wants to keep an eye on the team activity and responses. The list of respondents makes it easy to add to email campaigns and keep up with newly interested clients. An Android phone app! Icing on the cake for us. From PC to mobile, it's seamless. I am always connected to a customer in need. It's security that I am on top of my business and I won't miss a question that could result in a sale. Did I mention this is free? You can upgrade for even more functionality but once you start using it, you will wonder what more they have to give. Reports. That's what. Get granular on the amount of traffic on your site, and see it live, you and your teams response rate, and team activity. I cannot say enough good things about this software. I do test other options from time to time but I tend to come back to Pure Chat.
Nachteile:
I wish I had one. They give you excellent functionality for free and even more if you upgrade. Pricing in inline with other services. I'll update this review should a con present itself.
Its a wonderful solution comparable to tawk
Kommentare: Our clients needed a way to allow users communicate with them from their websites in real-time to help these leads make quicker buyer decisions. And while we used tawk earlier, we needed something modern and all-inclusive; and we believe PureChat gave us that.
Vorteile:
The service has a WordPress plugin we could integrate with our website, and the set up was really easy and straightforward. I even love the function where you can add an address and phone number to the chat widget that appears on your website.
Nachteile:
The fact that an agent has to be on a third-party website (i.e. PureChat website), outside your WordPress admin dashboard to respond to chats from clients' website was really an irregular procedure for a WordPress user.
pure chat times
Kommentare: very pleassant, I hope to use it with more frequency
Vorteile:
the easy way to use and you have the communication fast
Nachteile:
i don´t have any comment about it, is ok for me
Why offer an app when it doesn't work?
Kommentare: I am away from my desk a lot, so I use the app so that I am still available to chat with on my website. This app does NOT work. Every time I open it it says it's reconnecting or it kicks me off. The other day I went to open a different app and pure chat kept popping up and kept saying that it was trying to reconnect to the server. So I started using my desktop more often because I am so frustrated with the app and it keeps doing the same thing! Keeps saying that it is trying to reconnect. I've had my internet provider come out and do tests, so that is no the issue. Everything else I have works perfectly fine except this. I am looking at different options because this just doesn't work out for our company.
Vorteile:
I like the idea that this software has to offer. Available to chat through the website because not everyone likes talking on the phone or just has a quick question.
Nachteile:
EVERYTHING.... This software doesn't work. Looking at a different provider because of this software's inability to do what it says it's going to do.
Review
Kommentare: In a nutshell, I see it to be a fantastic software for client conversations.
Vorteile:
I like Pure Chat as it can be easily installed on our website and clients are using it to contact us.
Nachteile:
I don't think I have encountered any hiccups with this very promising Pure chat software. Truly strong.
