Pure Chat

Pure Chat


Wer nutzt diese Software?

Pure Chat is great for small to mid-sized businesses and sales/marketing teams in any industry looking to capture more leads and convert more sales.


Durchschnittliche Bewertung

212 Bewertungen
  • 4.5 / 5
    Gesamt
  • 4.5 / 5
    Bedienkomfort
  • 4.5 / 5
    Kundenservice
  • 4.5 / 5
    Funktionen
  • 4.5 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version
    Ja
  • Kostenlose Testversion
    Ja
  • Einsatz
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    Dokumentation
  • Kundenbetreuung
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • Pure Chat
  • http://www.purechat.com
  • Gegründet 2012

Über diese Software

Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nurture leads and deliver exceptional customer service to increase sales and improve satisfaction.

We now have a 100% Free plan that includes unlimited users and unlimited chats for up to 3 websites!

What are you waiting for? Sign up and start chatting today!


Pure Chat Funktionen

  • Bildschirm teilen
  • Geo-Zielgruppenerfassung
  • Integration von Dritten
  • Offline-Formular
  • Proaktiver Chat
  • Transfer / Weiterleitung
  • Vorformulierte Antworten
  • Websitebesucher-Nachverfolgung

Die hilfreichsten Reviews für Pure Chat

One of the best out there!

  Mit Google übersetzen
5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: Higher client response rates and better retention. Waiting for them to find eh email link isn't enough anymore. Pure Chat means my "about us" page is on every page.

Vorteile: So Easy! I use it on a Wordpress site. The plug-in takes a second and you are up and running. I was able to match it to my company color and feel to keep the flow of my homepage. I found we gained much higher engagement with our clients than with email or even texting. The back end is well tailored for control freaks like myself who wants to keep an eye on the team activity and responses. The list of respondents makes it easy to add to email campaigns and keep up with newly interested clients. An Android phone app! Icing on the cake for us. From PC to mobile, it's seamless. I am always connected to a customer in need. It's security that I am on top of my business and I won't miss a question that could result in a sale. Did I mention this is free? You can upgrade for even more functionality but once you start using it, you will wonder what more they have to give. Reports. That's what. Get granular on the amount of traffic on your site, and see it live, you and your teams response rate, and team activity. I cannot say enough good things about this software. I do test other options from time to time but I tend to come back to Pure Chat.

Nachteile: I wish I had one. They give you excellent functionality for free and even more if you upgrade. Pricing in inline with other services. I'll update this review should a con present itself.

Invaluable!

  Mit Google übersetzen
5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: Pure Chat is a great tool for myriad reasons: People can "talk" with us and still be at work. People can "talk" to us when they have laryngitis. People can "talk" to us when their speech is unclear, when the baby's crying, when the spouse is yelling...Words come through with speed and clarity. We can contact them with their email if there's a bad connection, or they must ring off. It is easy to save statements or descriptions that we use often so we can call them up at will and not retype them repeatedly. Customer support is outstanding, quick, clear, concise...and Robert doesn't make non-tech-y types (like me) feel like a fool. Excellent product, excellent service. I am a Health Coach for Kare's Purple Rice. Thank you!

Vorteile: Pure Chat is a great tool for myriad reasons: People can "talk" with us and still be at work. People can "talk" to us when they have laryngitis. People can "talk" to us when their speech is unclear, when the baby's crying, when the spouse is yelling...Words come through with speed and clarity. We can contact them with their email if there's a bad connection, or they must ring off. It is easy to save statements or descriptions that we use often so we can call them up at will and not retype them repeatedly. Customer support is outstanding, quick, clear, concise...and Robert doesn't make non-tech-y types (like me) feel like a fool. Excellent product, excellent service. I am a Health Coach for Kare's Purple Rice. Thank you!

Nachteile: I wish it could read my mind so I didn't have to type.

Antwort des Softwareanbieters

von Pure Chat an 17.1.2017

Thank you for the fantastic review Jan! And no guarantees, but we'll try to work on that mind reading thing for you ;)