Wer verwendet Pulseway?
IT-Abteilungen, IT-Berater, Systemadministratoren, Managed Services Provider (MSP).
Was ist Pulseway?
Überwache, verwalte und steuere deine IT-Systeme und Anwendungen in Echtzeit unter Verwendung eines beliebigen Smartphone, Tablet oder Desktop. Pulseway hat für die Systemverwaltung getan, was Smartphones für E-Mails getan haben - du erhältst eine Benachrichtigung, siehst ein Problem und klärst es in Sekunden. Die Überwachung ist kein Drama mehr - man muss nur überwachen und sofort auf Server-Probleme reagieren, sobald sie entstehen. Als hättest du ein Netzwerkbetriebszentrum in der Tasche.
Pulseway – Details
MMSOFT Design
http://www.pulseway.com
Gegründet 2011
Pulseway – Preisübersicht
Preisoptionen anzeigenPulseway bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Pulseway ist ab 35,00 $/Monat verfügbar.
Startpreis
35,00 $/Monat Preisinformationen
Kostenlose Version
Ja
Gratis Testen
Pulseway – Bereitstellung und Support
Kundenbetreuung
- Support während der Geschäftszeiten
- Online
Einsatz
- Installiert - Mac
- Cloud, SaaS, Web
- Installiert - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- Persönlich
- Live Online
- Webinare
- Dokumentation
Pulseway Funktionen
APM Software (Application Performance Management)
- Baseline-Manager
- Diagnosewerkzeuge
- Einzelne Transaktionen verfolgen
- Leistungskontrolle
- Ressourcenmanagement
- Server-Leistung
- Ursachen-Diagnose
- Vollständige Transaktionsdiagnostik
Siehe die vollständige APM Software (Application Performance Management) Liste
DCIM Software
- Audit Trail
- Automatische Geräteerkennung
- Diagnostisches Testen
- Import / Export von Daten
- JCL-Management
- Mehrere Nutzer
- Mehrere Plattformen
- Querverweis-System
- Sardanes-Oxley-Compliance
- Strom-Management
- Verhalten-basierte Beschleunigung
Fernwartungssoftware
- Bildschirm teilen
- Diagnosewerkzeuge
- Echtzeit-Chat
- Filesharing
- Sitzungsaufzeichnung
- Sitzungsübertragung
- Umfragen & Feedback
Fernüberwachungs- und Verwaltungssoftware
- Echtzeit-Warnungen
- Einsatz-Management
- Für MSPs
- IT-Asset-Management
- Korrektur-Management
- Mobiler Zugriff
- Netzwerküberwachung
- Sanierungsmanagement
Siehe die vollständige Fernüberwachungs- und Verwaltungssoftware Liste
IT Asset Management Software
- Bedarfsmanagement
- Beschaffungsmanagement
- Compliance-Verfolgung
- Instandhaltungsmanagement
- Inventarverwaltung
- Konfigurationsmanagement
- Kostennachverfolgung
- Lieferanten-Management
- Vertrags-/Lizenz-Management
- Wirtschaftsprüfung-Management
IT-Management-Software
- Compliance Management
- Inventarverwaltung
- Kapazitätsmanagement
- Korrektur-Management
- Lizenzmanagement
- Remote-Zugriff/-Kontrolle
- Wartungsplanung
- Zugriffskontrollen/Berechtigungen
- Überprüfung von Vorfällen
MSP Software (Managed Services Provider)
- Abrechnung & Rechnungsstellung
- Backup und Recovery
- CRM
- Dashboard
- Fernzugriff
- Help-Desk
- Korrektur-Management
- Live-Chat
- Problemmanagement
- Projektmanagement
- Terminplanung
Siehe die vollständige MSP Software (Managed Services Provider) Liste
Netzwerk Monitoring Tools
- Bandbreiten-Überwachung
- Baseline-Manager
- Dashboard
- IP-Adressen-Überwachung
- Internet-Benutzungsüberwachung
- Netzwerk-Ressourcenmanagement
- Netzwerkdiagnose
- SLA-Überwachung
- Server-Überwachung
- Uptime-Überwachung
- Web-Traffic-Berichterstattung
Patch-Management-Software
- Alarmfunktion / Benachrichtigungen
- Automatische Genehmigung
- Automatische Patch-Implementierung
- Automatische Scans
- Benutzerdefinierte Patches
- Compliance Management
- Dashboard
- Management des kompletten Netzwerks
- Patch Test
- Priorisierung von Patches
- Remote-Zugriff/-Kontrolle
- Schwachstellen-Scannen
Remote Desktop Software
- Berichterstattung / Analyse
- Bildschirm teilen
- Bildschirmaufnahme
- Dateitransfer
- Diagnosetools
- Echtzeit-Chat
- Fehlerbehebung
- Ferndrucken
- Fernzugriff
- Kollaboration
- Mobiler Zugriff
- Zugriff auf mehrere Monitore
- Zugriffskontrolle
Server Management Software
- Berechtigungsnachweis-Management
- CPU-Überwachung
- E-Mail-Überwachung
- Ereignisprotokolle
- Korrektur-Management
- Server-Überwachung
- Terminplanung
- Virtuelle Maschinen-Überwachung
Website-Monitoring Tools
- Alarmfunktion / Benachrichtigungen
- Echtzeitüberwachung
- Ereignisprotokolle
- FTP-Überwachung
- Leistungskennzahlen
- Mail-Server-Überwachung
- Transaktion-Überwachung
- Uptime-Berichterstattung
- Verfügbar
- Wartungsplanung
Pulseway Alternativen
Mehr Alternativen zu Pulseway
Pulseway – Erfahrungen
Alle Bewertungen lesenGesamtbewertung
Durchschnittliche Bewertung
Corey J.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit4 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 30.5.2019
"Low Cost RMM with Great Value"
Kommentare: We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.
Vorteile:
Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates
Nachteile:
No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.
- Herkunft der Bewertung
- Bewertet am 30.5.2019
Paul L.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
-
Kundenbetreuung4 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 22.5.2019
"Premium RMM at Great Cost"
Kommentare: Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.
Vorteile: This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.
Nachteile: Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.
- Herkunft der Bewertung
- Bewertet am 22.5.2019
John N.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
-
Kundenbetreuung4 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 24.11.2020
"Feature-Rich, Easy to Use, and Very Innovative!!"
Kommentare:
The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource.
Overall for the price, Pulseway is an exceptional value.
Vorteile: What I like about Pulseway is that it is easy to use. When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary!
Nachteile:
One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again.
Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue.
- Herkunft der Bewertung
- Bewertet am 24.11.2020
Rex S.
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Gesamtbewertung3 /5
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Benutzerfreundlichkeit2 /5
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Eigenschaften & Funktionalitäten4 /5
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Kundenbetreuung3 /5
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Preis-Leistungs-Verhältnis4 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 6.3.2019
"A Low Cost Option with Everything!"
Kommentare: For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.
Vorteile: It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.
Nachteile: Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.
- Herkunft der Bewertung
- Bewertet am 6.3.2019
Sean R.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 30.5.2019
"Amazing Product"
Kommentare: Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features
Vorteile: Very Fast and Reliable Product. this product and made it 100 times easier to monitor and responded to failures within minutes rather than the end user calling hours after a problem has arrived. This product is has endless features and endless customization for automation.
Nachteile: 1 update to fix Web viewing of server backups took a long time to fix ( this is now working and flawless), and does not support Legacy OS (Server 2008, Server 2003) but it is a good thing to move forward.
- Herkunft der Bewertung
- Bewertet am 30.5.2019
