Pulseway

Low Cost RMM with Great Value

Kommentare: We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Vorteile:

Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates

Nachteile:

No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.

In Betracht gezogene Alternativen: LogMeIn Rescue

Gründe für den Wechsel zu Pulseway: The tools the software offered combined with the low price point compared to our previous solution.

A Comprehensive Review of Pulseway

Kommentare: Overall, Pulseway is a great remote monitoring and management solution for businesses of all sizes. It is easy to use, feature-rich, and highly secure. The cost can be a bit on the high side, but the convenience and peace of mind it provides is definitely worth it.

Vorteile:

Pulseway is an incredibly powerful and user-friendly remote monitoring and management solution. It provides a robust set of features that allow you to monitor and control your IT environment remotely in real-time. The intuitive dashboard and alerting system make it easy to stay on top of any potential issues. The mobile app has also been designed for maximum usability and convenience, allowing you to access and manage your IT environment from anywhere.

Nachteile:

On the downside, Pulseway can be quite expensive for larger IT environments. The cost of the solution can quickly add up when you need to monitor multiple servers and devices. Additionally, the mobile app does not offer the same level of control as the desktop version.

This tool is needed when supporting large numbers of systems

Vorteile:

with Pulseway i'm in control of the customer landscapes. This gives me the advantage to support before big trouble is visibile for the customers

Nachteile:

it isn't cheap, and the is some noise in the notifications- takes same time

A Low Cost Option with Everything!

Kommentare: For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.

Vorteile:

It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.

Nachteile:

Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.

Wonderful product

Kommentare: I love this product and the team supporting it. They are a wonderful group of people.

Vorteile:

I love the easy-to-use interface of Pulseway RMM. Settings are easily accessible, and their support articles and team are great. The mobile application is one of the best features, allowing me to manage and monitor all my computers and servers with my fingertips. Managing our IT tasks has never been easier with Pulseway.

Nachteile:

The lack Apple features to update and apply security features, but they are always adding and updating their support for Apple devices.

In Betracht gezogene Alternativen: ConnectWise ScreenConnect, TeamViewer und ConnectWise Automate

Warum Pulseway gewählt wurde: Lower Cost, more features, mobile, user friendly, great support. Switching to Pulseway was a brainer.

Zuvor genutzte Software: ConnectWise ScreenConnect und TeamViewer

Gründe für den Wechsel zu Pulseway: Lower Cost, more features, mobile, user friendly, great support. Switching to Pulseway was a brainer. I love easy-to-use services and software.