---
description: Detaillierte Informationen über Assai zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: Assai Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Dokumenten-Management-Systeme](/directory/30063/document-management/software) > [Assai](/software/142767/assaidcms)

# Assai

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> Dokumentenkontroll-, Dokumentenverwaltungs- und Asset-Informationsverwaltungs-System für komplexe Projekte und Vorgänge.
> 
> Bewertung: **4.7/5** von 21 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Übersicht

### Wer verwendet Assai?

Ingenieurwesen, Bauwesen, Öl und Gas, Energie, Straße und Schiene, Wasser, Luftfahrt und Häfen, Infrastruktur, Datenzentren.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 21 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Assai
- **Region**: Culemborg, Niederlande
- **Gegründet**: 1990

## Gewerblicher Kontext

- **Startpreis**: EUR 5'000.00
- **Zielgruppe**: 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Unterstützte Sprachen**: Chinesisch, Englisch, Russisch
- **Verfügbare Länder**: Albanien, Algerien, Andorra, Argentinien, Aruba, Australien, Bangladesch, Belgien, Belize, Bolivien, Bosnien und Herzegowina, Brasilien, Bulgarien, Chile, China, Costa Rica, Deutschland, Dänemark, Ecuador, Estland und 80 weitere

## Funktionen

- Anpassbare Vorlagen
- Archivierung & Aufbewahrung
- Audit Trail
- Compliance Management
- Compliance-Verfolgung
- Dateikonvertierung
- Document Capture
- Dokumentenklassifizierung
- Dokumentenmanagement
- Dokumentenspeicher
- Elektronische Unterschrift
- Filesharing
- Kommentare / Notizen
- Kontrolle des Genehmigungsprozesses
- Suchen / filtern
- Third-Party Integrations
- Versionskontrolle
- Veränderungsmanagement
- Volltextsuche
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zugriffskontrollen / Berechtigungen

## Integrationen (6 insgesamt)

- IBM Maximo Application Suite
- IFS Cloud ERP
- Microsoft Excel
- Microsoft Power BI
- Microsoft SharePoint
- Oracle Primavera Cloud

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support

## Category

- [Dokumenten-Management-Systeme](https://www.capterra.ch/directory/30063/document-management/software)

## Ähnliche Kategorien

- [Dokumenten-Management-Systeme](https://www.capterra.ch/directory/30063/document-management/software)
- [Dokumentenlenkung Software](https://www.capterra.ch/directory/31197/document-control/software)
- [ECM Software (Enterprise Content Management Systeme)](https://www.capterra.ch/directory/31079/enterprise-content-management/software)
- [Versionsverwaltungssoftware](https://www.capterra.ch/directory/31421/document-version-control/software)

## Alternativen

1. [MasterControl Quality Excellence](https://www.capterra.ch/software/148577/mastercontrol) — 4.5/5 (540 reviews)
2. [Revver](https://www.capterra.ch/software/123400/revver) — 4.4/5 (1023 reviews)
3. [M-Files](https://www.capterra.ch/software/122215/m-files) — 4.4/5 (277 reviews)
4. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5316 reviews)
5. [KAWAK](https://www.capterra.ch/software/211071/kawak) — 4.6/5 (346 reviews)

## Nutzerbewertungen

### "Assai setzt den Stardard für DMS Tools" — 5.0/5

> **David** | *19. November 2025* | Bau | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Sehr guter Kundenservice mit freundlichen und kompetenten Ansprechpartnern, der für die meisten Fälle schnelle Lösungen parat hat.
> 
> **Nachteile**: Wenn es einmal länger dauert, dann kann dies auch einige Wochen in Anspruch nehmen, bis etwas umgesetzt wird. Nachvollziehbar, da es ggfs. um tiefgreifende Anpassungen geht, welche nicht von heute auf morgen umsetzbar sind. Aber für das schnelllebige Projektgeschäft dann doch etwas unbefriedigend
> 
> Das erste DMS Tool in meiner jetzigen Firma, jedoch nicht das erste für mich. Und im Vergleich mit den anderen mir bekannten Tools schneidet Assai am besten ab. Zum Einen durch den Support, der bei manch anderen teilweise nicht vorhanden war (man konnte eine Mail schreiben, evtl. wurde geantwortet oder auch nicht). Dann natürlich das Tool selbst, welches vom Aufbau und der Verständlichkeit auch klare Vorteile hat. Der Zugriff über den Browser funktioniert von überall und bedarf keiner speziellen Installation oder Firmenumgebung. Und mit dem neuen Release 12 sowie Assai Connect ist man nun auch optisch in der Spitzengruppe angekommen. Die Implementation von Viewport als KI-Tool tut ihr Übriges, um für zukünftige Anforderungen gewappnet zu sein.

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### "Enterprise functionality with bespoke Vendor support" — 5.0/5

> **Matthew** | *24. Juni 2019* | Öl & Energie | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Specifically designed and run for Technical Documentation associated with Document Control/Configuration Management processes.&#10;&#10;Assai uniquely blends process with the technology, no need for customisation to vanilla enterprise solutions.  The integrations allow documentation to be managed dynamically without altering the underlying Enetprise system. This halfed the effort we were spending on maintaining two systems overnight.&#10;&#10;When compared to Enterprise Vendors the support offering is on a different level, the CEO visits your site regularly. In my experience none of the competition come close to providing the same opportunity to build a relationship with and influence those people who control the evolution of the critical systems which we utilise daily.&#10;&#10;Documentation supporting Assai is extensive and very well detailed to cover every aspect of their offering, including otherwise tricky deliverables like UAT.  The content is clear and can be understood by all levels, it saves a huge amount of support time and internal effort during Projects.&#10;&#10;To sum it up, I found Assai to be an off the shelf Document Control tool where the processes are already part of the system itself.  The system is reliable, support always reactive and of course effective.
> 
> **Nachteile**: The old AssaiADMIN interface, but this has been completely rewritten and designed in the present generation.  It's actually an example of Assai listening to their customers and thereafter rebuilding a better interface, which saved money on Oracle Forms licences.  We as customers paid nothing other than our support and maintenance, but instead saved on licences as well as benefitting from a simpler interface.
> 
> We primarily moved the Document Control work outside of our perimeter.  &#10;&#10;Reduced our manpower by 80% and doubled throughput in terms of deliverables.&#10;&#10;Assai gave us the opportunity to unify our systems through their connecter, saving time maintaining two systems and removing the inherent risk of data mismatches.&#10;&#10;We moved from a manual distribution of deliverables for comment to semi-automated and finally onto automated, this was all enabled and managed by the Assai product enabling a step change in the way we handle documentation pertaining to our Assets.

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### "Reliable Document Control for Complex Organizations" — 5.0/5

> **Jos** | *29. April 2026* | Öl & Energie | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Strong and reliable document control and version management&#10;Excellent support for complex workflows and compliance requirements&#10;High configurability to fit organizational processes&#10;Robust audit trails and traceability&#10;Well suited for engineering and asset-heavy organizations
> 
> **Nachteile**: Steep learning curve for new users&#10;Requires functional management and governance to run optimally&#10;Less suitable for informal collaboration or lightweight use cases
> 
> My overall experience with Assai has been very positive, particularly in an environment where strong document control and compliance is essential. The system is reliable and well suited for managing complex technical documentation throughout its lifecycle, with clear versioning, approval workflows, and audit trails. While there is a learning curve and the interface can feel less intuitive for new users, proper training makes day‑to‑day use efficient and consistent. Assai works especially well in structured, engineering‑focused organizations where governance, traceability, and control are more important than informal collaboration.

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### "Positive Experience with Room for Improvement" — 4.0/5

> **Gabriella** | *25. August 2026* | Öl & Energie | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: What I liked most about Assai is the review functionality in ASSAI Connect. I find it well designed, intuitive, and effective for managing document reviews. However, there is still room for improvement, as highlighted in the ticket SD-12133. I've also opened the following ones:&#10;SD-12117&#10;SD-12119&#10;SD-12131&#10;SD-12132&#10;SD-12134
> 
> **Nachteile**: There are too many manual checks required during the document control process. The system does not provide enough validation rules or error notifications to support quality checks. For example, if a document has Classification Code A but is mistakenly issued “For Information” by the Document Controller (External), the system does not flag the inconsistency. Similarly, if a transmittal is issued with an IFA status but the document is accidentally assigned a different status (e.g., For Information), no warning or error is generated. More automated validations would help prevent human errors and improve data quality.
> 
> Overall, my experience with Assai has been positive. Since it is not a fully customized solution for our specific needs, having to open tickets frequently can sometimes be time-consuming. However, I find the support team extremely helpful, responsive, and genuinely committed to listening to user feedback and continuously improving the product.

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### "Reliable Document Management System with Excellent Customer Support" — 5.0/5

> **Shan** | *1. September 2026* | Öl & Energie | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: What I like most about Assai is its user-friendly and structured approach to document management. It makes it easier to organize, track, and retrieve project documentation, especially when working with large volumes of information. The clear workflows, traceability, and document control features help improve collaboration and ensure that everyone is working with the right information.
> 
> **Nachteile**: Some features in Assai can take a little time to get familiar with, especially for new users. The interface and navigation could also be more intuitive in certain areas, which would make everyday tasks quicker and easier. Overall, these are relatively minor points and the system works well once you become familiar with it.
> 
> Overall, my experience with Assai has been very positive. The platform is reliable and provides a structured way to manage documents, revisions, and document control activities. One of the highlights is the excellent customer support. They have a separate ticketing system where issues and requests can be raised and tracked, and the support team is responsive and helpful in resolving them. This gives added confidence when using the system, especially when assistance is needed.

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