Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl
Was ist Tidio?
Tidio ist eine leistungsstarke All-in-one-Kundenservice-Plattform, die deine Kundenbetreuung verbessert und für mehr Umsatz sorgt. Ein leicht zugängliches Live-Chat-Widget macht dein Unternehmen 24/7 verfügbar, während KI-gestützte Chatbots deine Kunden in Echtzeit ansprechen, damit du mehr verkaufen kannst.
Darüber hinaus kannst du Messenger, Instagram, Live-Chat und E-Mail mit Tidio Multichannel verbinden und alle Nachrichten von einem Ort aus beantworten, auch auf dem Handy. Lässt sich problemlos in beliebige Websites und Plattformen integrieren.
Wer verwendet Tidio?
Geboten werden Kommunikatoren für eine Vielzahl von KMU auf der ganzen Welt. Tausende von Unternehmen nutzen Tidio, um mit ihren Kunden zu kommunizieren.
Du bist nicht sicher, ob Tidio das Richtige ist?
Mit einer beliebten Alternative vergleichen
Tidio
Weitere gute Alternativen zu Tidio
Bewertungen über Tidio
Petfekte Lösung für Email Marketing
Vorteile:
Wir nutzen es für Email Marketing und sind sehr zufrieden
Nachteile:
Alles ist super es gibt nichts zu verbessern
In Betracht gezogene Alternativen:
Easy, fast and amazing!
Kommentare: I started working as a consultant for a company, and their first project was to add a chatbot to their homepage. At the moment, they had a bot that redirected to WhatsApp, and it wasn't very user friendly. They also have HubSpot's' free account, but the functions that the chatbot offers are very basic. So, I started searching for good chatbot software and came upon Tidio. From the beginning, it was really easy to use and create what I had in mind. When I showed the team the final version of the bot, they LOVED it! It was easy to understand, easy to use, and easy to implement. Overall, I had a really good experience, and I will continue considering Tidio for future clients.
Vorteile:
I was impressed by how easy it was to set up our multilanguage home page chatbot! In just one day, it was set up and running, and leads were coming in. Oh, and can't forget to mention that we also got to integrate it with our HubSpot account. Amazing, right?
Nachteile:
One of the things I had difficulty with was with keeping the lines that connect each action of the bot straight. It took me a considerable amount of time moving them around and making sure it had the correct spacing. Just as an idea, I've used other software where it automatically straightens the lines for you and adds the correct spacings between actions and branches.
Antwort von Tidio
vor 3 Jahren
Hi there, Thank you so much for a thorough review! We are very proud that you like our product so much! Thank you for the feedback about our Chatbots too. I will be happy to forward it to our developers for further evaluation. If anything, we're here for you! :)
Excellent Live Chat Option for SME's
Kommentare: I love using Tidio, I have used other chat apps and this one is the cheapest and easiest for ensuring my customers can always reach out for support via the website. The mobile app is a huge plus.
Vorteile:
So easy to set up on Shopify. Intuitive admin lets you set up the chat bot with ease.
Nachteile:
Quite difficult to set up conversation flows
Support team is like waiting for Christmas
Kommentare: I got sucked into the Tidio marketing, got excited, decided to add it to our website, and then it would not connect to my domain. I followed the available tutorials, but still couldn't connect it to our domain. I asked for support days ago, and it's been crickets.
Vorteile:
Not sure. I can't even get the app working, and the support team has been unavailable for days - another bad sign.
Nachteile:
I least like never getting a response from the support team. I can't even tell if this is a good app on not.
Tidio
Kommentare: Tidio is a good software to use especially for this who want a simple software to communicate with clients from their website
Vorteile:
It had live chat and with that you can access text or messages sent by visitors or clients who need help in our business
Nachteile:
What I don't really like is the quality of the payment plan and what's involved in the package
