ConsignCloud

Excellent product, very glad we chose ConsignCloud

Kommentare: ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.

Vorteile:

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

Nachteile:

The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.

Eases my monthly workload

Kommentare: Fantastic!

Vorteile:

We needed a system that seamlessly integrated our multi vendor/booths into the POS, online web sales, calculated commissions per vendor with different rates, and had a credit card terminal that interacted automatically with no secondhand entry and Consign Cloud had filled that need fantastically. Their customer support is to notch. Easy to locate, with quick friendly responses.

Nachteile:

1. Reports are intense, but sometimes difficult to configure for exact report needed. 2. One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices. We have found a work around, but it sold be nice to be able to use the same item # with different prices.

In Betracht gezogene Alternativen: ConsignPro, Square Point of Sale und Rain POS

Warum ConsignCloud gewählt wurde: Too many freezes in the software. Not as easy to work with multiple consignors.

Gründe für den Wechsel zu ConsignCloud: Integrated credit card system.Vendor processes with simple to use settlements and instant payout processing.

useful, but lack customization options and not very good UX

Kommentare: It is very good, and I like the program. However it feels like with a bit of development it could be really great. It has a feel that it is designed by people that dont use it on the daily.

Vorteile:

There are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations. Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time.

Nachteile:

The first issue is the UX. It is not at all intuitively designed. It takes time to find and understand the features you are looking for. For example, finding and using the expiration feature in the expired list is very inefficient. A button directly on the products would be more useful. The second issue is the lack of customization options. There is some customization, but it would be great to have a lot more such as: - change timing of emails, ability set weekly/monthly instead of daily - change font, layout, design of emails - create own templates and categories for emails, other than those that already exist - add option to expire products not only from the expirations list but directly in the product page - ability to add custom tax calculations - customize the dashboard/landing page

ConsignCloud Makes Inventory Management Feel Like a Video Game!

Kommentare: Very Positive.

Vorteile:

I really enjoy the design of ConsignCloud. I spend almost eight hours a day within ConsignCloud, 5-6 days a week. Having a pleasant user experience is high on my list of importance. ConsignCloud makes inventory management rewarding and breezy. Every time I create an item, I feel a sense of achievement--and security, knowing I will be able to easily track down that item either digitally or in-store. ConsignCloud offers a fun, enjoyable way to turn my physical store into a kind of video game.

Nachteile:

Reporting in Data Explorer is the least user friendly aspect of the entire software. While it might be in-depth and can dive deeply, I need to be able to run analyses of in-store sales and types of inventory that sell without having to go through a number of filters. I have trouble understanding what data the filters are exactly focusing on, and every filter I add within Data Explorer is another Inception layer of misunderstanding. Data Explorer is a great start, but there needs to be a reduction of filter fields to a list of buttons that automatically produce a graph on what I want reporting on, like Sales by Hour.

In Betracht gezogene Alternativen: ConsignPro

Gründe für den Wechsel zu ConsignCloud: It was cheaper and way easier to learn.

Review

Kommentare: I've had a great experience so far using the program

Vorteile:

A great product, very user friendly. Customer service is great and quick to respond.

Nachteile:

I do wish there were more reporting options. Also more bulk editing option for inventory.