Wer verwendet Nutshell?

Small-business sales teams that need an affordable, easy-to-use CRM and sales automation platform that actually helps you close deals, and can be fully implemented in days, not weeks.

Was ist Nutshell?

Nutshell is the sneaky powerful CRM and sales automation platform that helps sales teams win more deals.

Simple enough for any user and sophisticated enough for any business, Nutshell offers award-winning features, time-saving integrations, unlimited data storage, and world-class live support.

Don't take it from us, take it from the thousands of companies growing every day with Nutshell.

"We just need a CRM that gets it and does it right, and that's Nutshell." - Kristen Hay, Bloomerang.

Nutshell – Details

Nutshell

http://www.nutshell.com

Gegründet 2009

Nutshell – Kostenübersicht

Nutshell bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Nutshell ist ab 19,00 $/Monat verfügbar.

Startpreis

19,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Nutshell Funktionen

CRM-Systeme
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Lead-Generierung
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration
Gemeinsame Kontakte
Kontakt-Datenbank
Kontakte importieren/exportieren
Leadmanagement
Planungs-Tools
Sales-Pipeline-Management
Segmentierung
Suchen / filtern
Verfolgung von Interaktionen

Nutshell – Nutzerbewertungen

Zeigt 5 von 349 Nutzerbewertungen

Gesamt
4,2/5
Benutzerfreundlichkeit
4,2/5
Kundenservice
4,2/5
Funktionen
3,8/5
Preis-Leistungs-Verhältnis
4,2/5
Marilyn H.
Global Sales Director
Finanzdienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.3.2020

"Bang for your Buck"

Kommentare: Great! It helps the team stay on track whether it's sales or implementation.

Vorteile: Reporting and filtering reports.
Keeping a track record of our leads.

Nachteile: Have to move over to pro to get more then one sales process. Pro is so expensive.

  • Quelle des Nutzers 
  • Bewertet am 5.3.2020
Bill P.
Senior Leadership Consultant
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 2.11.2018

"Great Feature-set Without Complexity"

Kommentare: I run a global consulting practice with hundreds of corporate clients and thousands of individual relationships that I manage. Nutshell lets me manage it all. It's my dashboard for everything in my company. It's entry-level rate is worth every penny.

Vorteile: I've used Nutshell for three separate businesses that I've run or owned. Each one considered a small to medium-sized business. Nutshell is perfectly suited to us because it's lightweight and easy to learn. It doesn't require an in-house expert on the app (like SalesForce). It's basic feature-set is all I've ever needed, and the support is terrific. Real people at the end of the phone, with fast responses. And, it's made in Michigan! It has a lot of simple customizations that I use; workflow, custom fields, leads, etc.

Nachteile: Integrations are somewhat limited, but still, plenty to work with. I'd like an integration to RingCentral's app. Also, it doesn't' handle subsidiary company relationships well. I've had to create a workaround with tags to help connect them.

  • Quelle des Nutzers 
  • Bewertet am 2.11.2018
John G.
Managing Partner
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 2.7.2020

"A Full Featured Sales CRM"

Kommentare: Our sales staff was apprehensive at first as there were lots of bells & whistles and a little worn out with the previous jumps from one CRM to the other. But within two weeks everyone fell in love with Nutshell and completely on board significantly contributing to an increased close ratio.

Vorteile: This CRM walks the less experienced sales rep through the entire sales process even recommending when to follow up even suggesting additional steps should be taken to get to the close. Upon close it automatically updates the customer database and the task management features facilitate the onboarding process. It also has a neat "Click-to-Call" feature that calls and optionally records directly from your prospect list providing an excellent sales training vehicle.

Nachteile: We would like to have seen the developers respond more quickly to feature suggestions but as a Sales CRM it is untouchable.

  • Quelle des Nutzers 
  • Bewertet am 2.7.2020
Prescott P.
President
Metallabbau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 8.5.2017

"leads don't allow you to easily sell services, only products. After sale service is hindered. "

Kommentare: We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Vorteile: Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Nachteile: Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

  • Quelle des Nutzers 
  • Bewertet am 8.5.2017
Katie W.
Marketing
Bau, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 23.6.2020

"Good product for small businesses"

Kommentare: Easy to set up, great monitoring tool, second party Zapier makes automations feasible and employees able to grasp concepts quickly.

Vorteile: I like the automation, filtering functionality and ease of getting in touch with customer service. Their chat function is great for answering questions.

Nachteile: The issue I have most about this software is the email filtering when it comes to leads. I could have multiple projects with the same client, but all of his/her emails show up under the lead. I wish these emails filtered out depending on the conversation.

  • Quelle des Nutzers 
  • Bewertet am 23.6.2020