Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Was ist Employment Hero?

Australiens erste All-in-one-Plattform für Personalwesen, Gehaltsabrechnung und Sozialleistungen für Arbeitgeber und Arbeitnehmer. Mit nativer Integration zu XERO, MYOB und Keypay. Die Lösung unterstützt dich dabei, die administrativen Aufgaben zu optimieren und mehr Zeit für die Dinge aufzuwenden, die für dich wichtig sind.

Über 4.500 australische Unternehmen nutzen Employment Hero, und zusammen verwaltet der Softwareanbieter über 125.000 Angestellte. Besuche die Website, um mehr zu erfahren.

Wer verwendet Employment Hero?

Unternehmensinhaber, Personalmanager, Gehaltsabrechnungsmanager, Personal- und Kulturmanager, CEOs, GMs, Lohnbuchhaltung, Personalwesen und Unternehmensberater

Employment Hero Software - 1
Employment Hero Software - 2
Employment Hero Software - 3
Employment Hero Software - 4
Employment Hero Software - 5

Du bist nicht sicher, ob Employment Hero das Richtige ist? Mit einer beliebten Alternative vergleichen

Employment Hero

Employment Hero

4.4 (204)
AU$ 8.00
Monat
Kostenlose Version
Kostenlose Testversion
165
12
4.4 (204)
4.3 (204)
4.1 (204)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
EUR 9.00
Monat
Kostenlose Version
Kostenlose Testversion
467
34
4.5 (4’626)
4.3 (4’626)
4.5 (4’626)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Employment Hero

Durchschnittliche Bewertung

Gesamt
4.4
Benutzerfreundlichkeit
4.4
Kundenservice
4.1
Funktionen
4.2
Preis-Leistungs-Verhältnis
4.3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1’000
  • >1’001

Bewertungen nach Punktzahl finden

5
64%
4
24%
3
6%
2
2%
1
4%
William
Account Executive
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use HR software

3.0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Dayna
Dayna
Head Of Delivery in Australien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Our first 6 months utilising Employment Hero

5.0 vor 2 Jahren

Kommentare: Overall it has been an important tool that has made growing our team a lot easier and ensured we are supporting our team ensuring we are following all the best practices of HR.

Vorteile:

Employment Hero was the first time we were introducing an HR Platform within the business. The fact that it has a rewards program was very exciting to the team and created buy-in which allowed us to create engagement through the team. Having a great policy and performance review templates allowed us to create processes around how we engage with our team and set standards.

Nachteile:

Not being able to customise colours on the UI to match branding.

Antwort von Employment Hero

vor 2 Jahren

Hi Dayna, Thank you for your lovely review- we really appreciate your support! I've passed on your feedback about UI colour customisation to our Product Team. Many thanks, Rosie

Charlie
Corporate Services Coordinator in Australien
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Employment Hero was supposed to make our life easier...

4.0 vor 11 Monaten

Kommentare: Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the automation of the onboarding process.We are still struggling (nearly 18 months down the track) with some of the Rule Sets in the payroll function that do not work how they need to - we are manually adjusting some payslips every week.The support team are not very supportive in the first instance. We have been left high and dry and missed the bank cutoff on our pay day on several occasions because of their lack of response - which has meant that 150+ people got paid a day late - not ideal. Once you actually get in contact with a support person, they are generally quite helpful, however, I am still waiting on a response to a support ticket that was placed over 4 months ago - seems its too hard, so they are just ignoring me. Even the Customer Success Manager has not followed it up.New features are rolled out without proper testing - for instance, the paid break feature. It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality behind.Should have gone with Elmo.

Vorteile:

The automation - onboarding, leave requests, timesheets, payroll.The app - mobile HR on the go.

Nachteile:

The implementation phase - we completed as many checks as we could, but as a manufacturing business that has hourly paid & salaried staff, with multiple shifts across 2 sites & a specific Enterprise Agreement, we could not identify every single scenario, so after we rolled it out, there we unforeseen issues that we were just left to deal with. Once the implementation team completed the implementation to their satisfaction, they wiped their hands of us and handed us over to the support team, who never answer the phone and take their time to respond to your queries.The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need it to. The reporting needs to be better - the graphs are pretty, but I would like to be able to download the data behind them - some reports you can, some you can't. The goals module may work for professional services businesses, but not for manufacturing.The payroll platform reporting also needs to be more flexible - you can only create custom reports on certain things. We need to slice & dice information and the only way to do that is to manipulate it in Excel.The integration of the HR & Payroll platforms. Leave requests & expense reimbursements do not integrate from HR to Payroll. Neither do terminated employees integrate from Payroll to HR - if you terminate someone in Payroll, you have to replicate it in HR, so double-handling.That stupid app SWAG - should never have changed it.

Antwort von Employment Hero

vor 10 Monaten

Hi Charlie, Thank you for taking the time to share your experience with Employment Hero. I'm truly sorry to hear that the implementation phase did not meet your expectations and that you've faced some challenges with our support times too. I've passed on your feedback to our team, who has been working to address and resolve these challenges with you. We take all customer feedback seriously and appreciate your honest review. I wanted to assure you that behind the scenes we're implementing a number of initiatives to improve your overall experience, and feedback like this is crucial to the success of these initiatives. If you have any further concerns or feedback, please do not hesitate to reach out to us. We value your business and appreciate the opportunity to serve you. Many thanks, Anna @ Employment Hero

Adele
People and Culture Director in Australien
Sport, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing EH platform

5.0 vor 2 Monaten Neu

Kommentare: Great. I am loving using this platform. I would even consider working for EH one day.

Vorteile:

It is so easy to understand and use therefore easy to teach how to use

Nachteile:

KeyPay rosters and cost centres don’t talk talk to certifications

Solomon
Payroll in Australien
Metallabbau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Use to love it but now its all about the sale

3.0 vor 2 Monaten Neu

Kommentare: First few years were great, great features and customization. The last couple have seen it deteriorate considerably. To be honest, I wouldn't be to fussed about the other features that were promised, such as dimensions and journals, being a mess if the support and customer service was adequate. Go with one of the others, you'll thank me later

Vorteile:

It has so much potential or had so much potential. The inhouse customisation was brilliant. Use to have great customer service. It seems like each update they do makes it worse. Definitely not suited to slightly complicated to complicated businesses. I have 15 years experience in payroll and never had so many issues with getting support.

Nachteile:

Support - Takes days, sometimes weeks for urgent replies in the payroll system. Cannot help confirm compliance when the ATO comes knocking. Basically said too bad so sad. The reporting features are terribly limited, doesn't calculate payments made in same pay periods like Xero and a lot of the other available software. Requires manual calculation of Tax, Super, Leave accruals when doing Adhoc payruns. Leaves room for human error and is thus at risk of none compliance.

Rajesh
Management Accountant in Australien
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Employment hero is amazing payroll end to end software, Only when it works

5.0 vor 3 Monaten

Kommentare: Experience with "key pay" was great and I myself configured and rolled out the new payroll system. It performed very well and now I have to look for something else has since "Employment hero" took over, it has been very slow and unreliable. Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not meet cut-off times. Pathetic.

Vorteile:

Customizable. user friendly interface, Ease of use and easy to coach to new payroll person.

Nachteile:

Too slow, almost every Monday. Therefore, no matter how good your product is, if it's slow and frustrating, then it has already failed. It was good when it used to be called "key pay". I guess expansion cannot necessarily be sustained.

Antwort von Employment Hero

vor 3 Monaten

Hi Rajesh, Thanks for your review and feedback. I am glad to hear that you find using our platform easy-to-use and intuitive. I'm interested in your feedback about speed, as I haven't come across this before. Please note that status updates for our platform are always available at: https://status.employmenthero.com/ If you continue to encounter this issue, please reach out to our support team. You can do this by logging into the platform as an admin, clicking the support button in the bottom right corner, and following the prompts. I hope we can work together to turn your overall experience around. Many thanks, Rosie @ Employment Hero