--- description: Detaillierte Informationen über dualmon zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Fernwartungssoftware](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.ch/software/145125/dualmon-remote-access Seite: 1 / 13\ Weiter: [Nächste Seite](https://www.capterra.ch/software/145125/dualmon-remote-access?page=2) > Eine sichere webbasierte Lösung für On-Demand-Remote-Support und Remote-Zugriff. Verbinde dich von überall, unbegrenzte Nutzer und Bereitstellungen. > > Bewertung: **4.9/5** von 288 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet dualmon? Fernzugriffsservice auf Unternehmensebene für kleine und mittlere Unternehmen. Unbegrenzte On-Demand-Remote-Assist-Sitzungen sind perfekt für Tech-Support-Unternehmen jeder Größe. Unbeaufsichtigte Zugriffspläne sind ebenfalls verfügbar. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 288 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: dualmon - **Region**: San Diego, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: $ 19.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Berichterstattung / Analyse - Bildschirm teilen - Bildschirmaufnahme - Chat / Messaging - Dateitransfer - Diagnosewerkzeuge - Echtzeit-Chat - Fehlerbehebung - Filesharing - Mobiler Zugriff - Remote-Monitoring und -Management - Remote-Zugriff/-Kontrolle - Sitzungsaufzeichnung - Unbeaufsichtigter Zugang - Werkzeuge zur Zusammenarbeit - Zugriff auf mehrere Monitore - Zugriffskontrollen / Berechtigungen ## Integrationen (2 insgesamt) - Google Calendar - Microsoft Outlook ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Fernwartungssoftware](https://www.capterra.ch/directory/30928/remote-support/software) ## Ähnliche Kategorien - [Fernwartungssoftware](https://www.capterra.ch/directory/30928/remote-support/software) - [Remote Desktop Software](https://www.capterra.ch/directory/31955/remote-desktop/software) ## Alternativen 1. [RemotePC](https://www.capterra.ch/software/173304/remotepc) — 4.7/5 (583 reviews) 2. [TeamViewer ONE](https://www.capterra.ch/software/122252/teamviewer) — 4.6/5 (11636 reviews) 3. [AnyDesk](https://www.capterra.ch/software/149595/anydesk) — 4.6/5 (1795 reviews) 4. [Zoho Assist](https://www.capterra.ch/software/181775/zoho-assist) — 4.7/5 (1472 reviews) 5. [GoToMyPC](https://www.capterra.ch/software/193062/gotomypc) — 4.8/5 (588 reviews) ## Nutzerbewertungen ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20. Dezember 2017* | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Nachteile**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "Dualmon @ PowerChurch Software" — 5.0/5 > **Dan** | *16. Juli 2026* | Programmentwicklung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Price, ease of use, does what we need without a lot of what we don't. My techs didn't have a lot of specific things they could point to about it, but they're in it every single day, and it works for them. > > **Nachteile**: Getting Mac users to set necessary permissions on their side can sometimes be problematic. My techs have expressed that they would like to be able to customize the assist codes, and that seems to be because people try to click "Get Assistance" after 6 characters. I suspect that generated code is non-negotiable, so a visual indication in the Embeddable Assist Widget (ie. "\_ \_ \_ - \_ \_ \_ - \_ \_ \_" to show that 9 characters plus dashes are expected) would be helpful. > > We moved to dualmon from self-hosted screenconnect, and the process was seamless. We rely a lot on remote access to assist our customers, and dualmon has provided that. Once we get connected, everything works as expected, and my techs say that it's quick and gets the job done. ----- ### "Recommended" — 3.0/5 > **Cristian** | *3. August 2020* | Tiefbau | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: It's easy to use and to implement, it has multiple users and it is very reasonably priced. > > **Nachteile**: It is slow compared to other similar software > > Decent experience, should improve speed ----- ### "Simpler than TeamViewer with easy numeric connection codes" — 5.0/5 > **Greg** | *17. Juli 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I came across dualmon through a website and found it much simpler to use than TeamViewer. The best part is connecting to a customer — the connection code is registered using numbers only, which is a lot easier than dealing with codes that mix in alphabet letters. It makes getting connected quick and error-free > > **Nachteile**: So far I haven't run into any major issues. It would be nice to see even more integrations down the road, but the core remote access experience has been smooth > > I stumbled upon Dualmon on a website, and after trying it out, I found it much more convenient than TeamViewer. What I love most is how we connect with clients: the access codes consist only of numbers, without any confusing alphabets. This makes the connection process so much faster and easier compared to typing in mixed alphanumeric codes. ----- ### "Best remote software by far" — 5.0/5 > **Buster** | *2. Juli 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love that it's reasonably priced and easy to use. No complicated nonsense. I have a number of customers with this installed on their machines, making it easy to help them quickly with their issues. I also use the single-use software for customers who call in for a quick repair. > > **Nachteile**: My only complaint is the lack of reminders for renewal. Otherwise, I am extremely happy with Dualmon. > > I can help a customer from anywhere I have internet service, and that keeps customers loyal. I've actually been on the road and had a customer call with an urgent question. I simply pull over, pull up the app on my phone, and solve the issue. ----- Seite: 1 / 13\ Weiter: [Nächste Seite](https://www.capterra.ch/software/145125/dualmon-remote-access?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/145125/dualmon-remote-access) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten