Wer nutzt diese Software?
Wineries, Wine Bars, Wine Stores, and Breweries
Durchschnittliche Bewertung19 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2013
Xudle is a Winery specific - cloud based, all-in-one software featuring Wine Club Management, Winery POS, eCommerce, Event Reservations, Inventory Management, and more! Committed to providing one view of your club members & customers, whether they are purchasing in the tasting room, at an event, online, or through your wine club. All-Inclusive, Unlimited Users & Free Support - Plans from $199 per month.
Die hilfreichsten Reviews für Xüdle
Bewertet am 13.7.2018
Intuitive, comprehensive system that provides a one-stop solution for winery management
Vorteile: We have been very happy with our Xudle experience. Starting from the beginning, Xudle has a very organized and formal onboarding system that is handled in-house with key staff members who help you set up and customize your system, while guiding you through the training along the way. We moved to Xudle because it is designed to make the user experience intuitive and efficient. Compared with other winery POS systems we've used, this system truly simplifies the process to minimize the clicks/screens and speed up the process. This reduces errors and provides a more streamlined and professional customer experience. In addition, the Wine Club and shipping tools are robust, yet streamlined to provide an efficient process and low risk of errors. Finally, unlike past POS systems that had you email your database from within the system using somewhat wonky formatting and cumbersome processes, Xudle integrates with the experts (we use Mail Chimp) making the email process more efficient, glitch-free, and more professional.
Nachteile: Xudle is organized differently than other POS systems (which of course is why we moved to it). However, this has been challenging at times to find reports or trouble shoot issues on the back end. They have an online help desk which has some information, but it is sometimes hard to find what I'm looking for. However customer service has been very patient and responsive to my many questions and requests . Also, we are one of their first customers in WA, so there have been a couple of features that we have needed that hadn't been built into the system because they weren't necessary in other markets. Again, customer service has been excellent and they have literally built and uploaded the needed changes within days. Very impressive.
Bewertet am 14.7.2018
Overall Xudle is an advanced system that offers better features than other websites & POS systems
-More advanced than Square (previous system)
-Great for managing out wine club
-Love being able to edit our website content quickly and easily
-Customer service is prompt
-Editing website content is very easy
-The system overall is very intuitive both on the back end and POS
-The design team at Xudle is creative, professional and easy to work with
-Customer support is often very prompt
-System works great for managing wine clubs! One of it's best features
-Love that you can track sales of associates
-Wine club sign-up kiosk works great and uploads quickly!
-Wine club check-in's and pickups work great for wine club events
-No automatic six bottle discount in the POS (only bottles or cases)
-Not being able to offer multiple promotions at one time (i.e. free shipping promotion with case discounts- Xudle will override separate promotions and only apply the best one)
-Xudle offers a pre-order option on online products, but charges shipping and tax in advance before order is fulfilled
-Not being able to adjust sales on the back end without having to refund the entire order and start over. (Customers often call and change their orders.)
-The POS system is slow and freezes in peak hours (could be internet speed issue)
-Card swipers must be loaded and pre-loaded multiple times a day
-Would like to be able to see totals of sales from all associates on the POS in a given day. Currently it's only available on the back end.