--- description: Detaillierte Informationen über HelloShift zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelloShift Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/20031/hospitality-property-management/software) > [HelloShift](/software/146408/helloshift) # HelloShift Canonical: https://www.capterra.ch/software/146408/helloshift Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/146408/helloshift?page=2) > Moderne Hoteliers verwenden HelloShifts integrierte Messaging-Plattform zur Steigerung der betrieblichen Effizienz, der Zufriedenheit der Gäste und des Direktvertriebs. > > Bewertung: **4.7/5** von 51 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet HelloShift? Hotelmanagementunternehmen, Hotelpersonal, Hotelmanagement und Hotelleitung; Hotelketten, unabhängige Hotels, Select- und Limited-Service-Hotels ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 51 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: HelloShift - **Region**: San Francisco, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 1.25 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Arbeitsauftragsverwaltung - Berichterstattung / Analyse - CRM-Systeme - Erinnerungen - Gasterlebnis-Management - Inspektions-Management - Instandhaltungsmanagement - Inventarverwaltung - Marketing-Automatisierung - Mitarbeitermanagement - Mobiler Zugriff - Prädiktive Wartung - Verfolgen von Vermögensanlagen - Wartungsplanung ## Integrationen (7 insgesamt) - Cloudbeds - Mews - Opera - Stayntouch PMS - Stripe - Twilio - WhatsApp ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.capterra.ch/directory/20031/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.capterra.ch/directory/20031/hospitality-property-management/software) - [Wartungssoftware](https://www.capterra.ch/directory/31023/preventive-maintenance/software) ## Alternativen 1. [Sirvoy](https://www.capterra.ch/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 2. [eZee Absolute](https://www.capterra.ch/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [ResNexus](https://www.capterra.ch/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 4. [Little Hotelier](https://www.capterra.ch/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [Hotelogix](https://www.capterra.ch/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Nutzerbewertungen ### "Great For Both In Stay / Post Stay" — 5.0/5 > **Alex** | *17. Januar 2019* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: We vetted probably about half a dozen messaging platforms out there before selecting HelloShift to add to our arsenal of guest touchpoints at our resorts. So far, the results are great. Although we decided against using the chat function, the integration with SynXis IBE has been outstanding and easier than anticipated anyone that's ever tried to integrate with SABRE/SynXis knows EXACTLY what I mean by that - LOL). Two thumbs up, definitely helps with in stay issues. > > **Nachteile**: If the software could grab guest reviews from GMB, Facebook, booking.com and the other OTAs it would be a huge plus. Other than that, it's pretty decent. > > Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up. Good stuff. ;) ----- ### "HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS" — 5.0/5 > **MONIQUE** | *25. Juli 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: EASY TO USE, NOT TOO MUCH IN YOUR FACE, GUESTS LOVE IT, AND SO DOES OUR TEAM. > > **Nachteile**: NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL > > IVE NEVER HEARD OF HELLOSHIFT UNTIL I STATED WORKING FOR MY HOTEL, AND I LOVE IT. THERE ARE MANY GREAT THINGS ABOUT IT BUT THE BEST THING IS THE ABILITY TO COMMUNICATE BETWEEN STAFF, MANAGEMENT, AND OUR GUESTS. 10/10 WOULD RECOMMEND FOR ANY BUSINESS WHO WANT TO GET AWAY FROM BORING EMAILS. ----- ### "Just Good - depending on your needs\!" — 3.0/5 > **Pawel** | *20. September 2022* | Gastgewerbe | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Ease if use. Very nice interface. Good communication \& management tool if you have staff. > > **Nachteile**: Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages. > > Poor customer service, not a lot to offer in terms of settings and customer messaging. I felt pressured to sign a contract with them which I didn't like. ----- ### "Wonderful Software" — 5.0/5 > **Tamara** | *28. Juli 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This software makes communications between the Desk staff \& Management quick and efficient, while also allowing things to be marked off as done so that nothing gets forgotten. Also good for reminders on future issues and orders. > > **Nachteile**: No Cons that I have found.. This software has been extremely helpful ----- ### "Great Services" — 5.0/5 > **Lea** | *24. Juli 2021* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The ability to communicate with our guests before their arrival allows the front desk to personalize each guest stay. I also enjoy how quickly questions, requests \& issues can be addressed. > > **Nachteile**: Nothing comes to mind - a lot of updates have come in to place to make this software very compatible with all users. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/146408/helloshift?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/146408/helloshift) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten