Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Was ist Workiz?

Workiz hilft Tausenden von Außendienstmitarbeitern, profitablere Abläufe zu gestalten. Schlosser, Elektriker, Handwerker, Installateure und mehr nutzen Workiz, um schneller bezahlt zu werden, mehr Aufträge zu gewinnen und mehr Fünf-Sterne-Bewertungen zu erhalten. Verfolge sämtliche Aspekte deines Unternehmens von der Terminplanung bis zur Rechnungsstellung in Echtzeit, erhalte Zahlungen, eliminiere Diebstahl durch Mitarbeiter, steigere deine Werbewirksamkeit und erstelle Berichte, ob auf dem Desktop, dem Tablet oder dem Handy. Das Team hilft dir bei der Einrichtung und liefert innerhalb von wenigen Tagen Ergebnisse.

Wer verwendet Workiz?

Workiz eignet sich hervorragend für Unternehmen jeder Größe mit Mitarbeitern im Außendienst, darunter: Schlosser, Teppichreiniger, Handwerker, Reparatur von Garagentortüren, Müllentfernung, Elektriker, Klempner und mehr.

Workiz Software - 1
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Workiz Software - 4
Workiz Software - 5

Du bist nicht sicher, ob Workiz das Richtige ist? Mit einer beliebten Alternative vergleichen

Workiz

Workiz

4.5 (204)
$ 225.00
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Kostenlose Version
Kostenlose Testversion
133
11
4.5 (204)
4.4 (204)
4.5 (204)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
$ 36.00
Monat
Kostenlose Version
Kostenlose Testversion
172
145
4.2 (6’452)
4.1 (6’452)
4.0 (6’452)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Workiz

Durchschnittliche Bewertung

Gesamt
4.5
Benutzerfreundlichkeit
4.5
Kundenservice
4.5
Funktionen
4.4
Preis-Leistungs-Verhältnis
4.4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1’000
  • >1’001

Bewertungen nach Punktzahl finden

5
71%
4
21%
3
3%
2
2%
1
3%
Oleg
Oleg
Founder & CEO in Kanada
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent development team.

5.0 vor 6 Jahren

Kommentare: We can provide you over the phone more details of our experience from our technicians.

Vorteile:

Interface, excellent for appliance repair industry. "Custom fields" option is great. "Product and service" is very good.

Nachteile:

Missing user guide. I wish to get more changes in CRM soft for our needs.

Antwort von Workiz

vor 3 Jahren

We do have an amazing dev team! We just launched a new academy, highly recommended for new employees and clients. Check it out here: https://www.workiz.com/academy/

Beverly
Office Manager in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

WorkIz is a game changer!

5.0 vor 3 Jahren

Kommentare: After testing out a few other client/job platforms, WorkIz turned out to be head and shoulders above the rest. The customer service people are super-responsive to input, are easy to reach, and take care of their clients. Highly recommend!!

Vorteile:

Being able to have client/job information at our fingertips has transformed how our business is able to function. Before Workiz, job & client information, as well as job scheduling, was a manual process. With WorkIz, every one on our staff, from people in the office to staff out in the field, is able to access job & client information from their phones or laptops. Sending estimates to clients has enabled us to add photos and other information with our quotes. This has really set us apart from our competitors. Online payment capability is a real plus, as some clients don't feel comfortable sharing their credit card information.

Nachteile:

Search feature isn't as good as I'd like, but still better than the manual system we had prior to WorkIz. I wish there were a more streamlined process for setting up one account for repeat clients with multiple jobs. WorkIz has improved this somewhat in the past year, and I hope they will continue to do so. Would LOVE to be able to enter more than one email address on the main client page.

Antwort von Workiz

vor 3 Jahren

Thanks Beverly! We're keeping improving with time and our product team just got a whole lot bigger. Stay tuned for more feature updates!

Sandra
RESIDENTIAL CLEANING in USA
Umweltdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Disappointing Experience with Workiz System and Account Manager

2.0 vor 7 Monaten

Kommentare: continue.... has fallen short of my expectations!I hope that you take this feedback seriously and use it constructively to improve your services and customer support. As a loyal customer who has faced numerous difficulties throughout our partnership, I genuinely believe that addressing these concerns will not only benefit my business but also contribute to enhancing your reputation in the industry.

Vorteile:

allows you to place the colors for the technicians who will perform each job

Nachteile:

I am writing to express my deep disappointment with the experience I have had using your system for the past year. Unfortunately, our journey together has been marred by frequent technical issues that have proven incredibly challenging to resolve. These ongoing problems have caused significant damage to my company, leading to frustration and hindered productivity.Furthermore, I feel compelled to share my dissatisfaction with my account manager, [sensitive content hidden]. Despite his role being crucial in assisting with business-related matters, I found him to be consistently unresponsive and lacking the proactive approach necessary to address our concerns effectively. It is regrettable that he did not demonstrate the required qualifications for his position, leaving me feeling unsupported throughout our partnership.Compounding these issues, I recently discovered that Workiz charged me for an annual renewal without obtaining my authorization. Upon raising this matter with [sensitive content hidden], he assured me of a 100% refund. However, to my disappointment, he was unable to fulfill his promise, leaving me feeling further let down and dissatisfied with the overall experience.I understand that technical challenges are not uncommon, and mistakes can happen. However, it is crucial for companies to provide prompt and efficient resolutions to such issues, and for account managers to be proactive and supportive in addressing customer concerns. Unfortunately, my experience with Workiz and its handling of these matters

James
Owner in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very nice Field management software

5.0 vor 3 Monaten

Vorteile:

Reminders on estimates and jobs not closed. Easy to see anything open on desk top. Has a lot of preset rules you can implement.

Nachteile:

Messaging is a little difficult to follow. I was hoping the reporting would be a little more straightforward.

Richard
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Product

5.0 vor 3 Jahren

Kommentare: Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

Vorteile:

The modern technology that is built right in such as 2-way texting, notifications, email, automation. The App is amazing and full of almost everything the desktop offers. It has a built-in full phone system to call customers from and to receive calls and records all communication with every lead/client that calls. They have built-in CC processing payments, online booking tools, online chatbot features that can also serve as a booking tool.

Nachteile:

They have a "Leads" feature you can turn on so for a company like myself who does all estimates a lead is where about 90% of the communications occur, but you can't set notifications and text alerts to clients when they are in the lead status. This should be updated and hopefully will be. Once a lead becomes a Job or someone that owes you the money you have full range to communicate with them via text, email, and auto-notifications. This works great for a service business that doesn't do many estimates and only sets up service appointments for service work, but not so much for a company using Leads and doing estimates.

Antwort von Workiz

vor 3 Jahren

Great review Richard - we really appreciate it! Feedback noted and will be shared with our product team.