Durchschnittliche Bewertung670 Bewertungen
- Gesamt 4.5 / 5
- Bedienkomfort 5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
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Die hilfreichsten Reviews für Malwarebytes
Bewertet am 13.9.2018
Malwarebytes Premium is well worth the money invested!
Kommentare: Hmm...Malwarebytes Premium is a joy and pain to use sometimes, depending how you look at it. Well, there is fuller assurance in having my computers almost fully protected. However, it can also be tricky to handle, especially when it comes to having MB residing hand-in-hand together with the rest of the users' software in the same computer. One certainly must know how to use it to its fullest potential and advantage in order to really enjoy the usefulness of a malware and Trojan killer such as Malwarebytes. But it is money well spent, in my opinion.
Vorteile: Very effective to use, simple interface and easy software to use! Install it and well-assured of protection against harmful viruses and persistent Trojans. It adds another extra layer of protection over the default Windows Defender virus software. Malwarebytes can quickly scan through my PC and laptop for virus treats and quarantine immediately without me having to worry about my files getting infected. The speed at which MB scans is quick enough without having to leave it run in the background. And that's to me is efficient and fast! In addition, it is able to block websites during my online surfing to warn me of potential sites that potentially contain malware or ransomware. You can buy a licence and add up to 10 devices, including Windows and Mac. One can also purchase separately MB licenses for Android and iOS via Google Play Store and Apple App Store respectively. Indeed, this software is a great time saver!
Nachteile: When such software has gotten much control over our computers, sometimes it can be very intrusive. At some point when I am surfing the web, almost all sites can potentially be blocked by Malwarebytes so much every time I clicked on a link. And that can be very annoying and destroy the joy of a user's experience of surfing the web. Even legal proper sites can be blocked! In that case, I have to manually set exclusions in the software settings to prevent MB from "accidentally" blocking certain sites. Even some software such as ServerPress can get "interfered" from working properly. I certainly did not suspect that until I start to troubleshoot further. Not to mention that MB can be costly to maintain on a yearly subscription basis after having enjoyed the initial discount on the 1st time purchase.
Bewertet am 25.3.2018
If I had a dollar for every time this product had saved one of my computers, I'd be rich.
Kommentare: This saves and cleans my computers, all of them, from every beastie out there, and has never failed me, even when every other product has.
Vorteile: This software catches and fixes just about everything, including what my antivirus programs won't. It' been around for years, and is reliable. It's cleaned malware and viruses for me that other malware programs didn't, and it's saved me from doing clean ups by hand. I've used their chameleon program to save my laptop when it became infected with a virus that blocked antivirus and malware programs from installing, and cut off my internet access and ability to download fixes. It can protect itself from being uninstalled. And their premium program runs and protects you in real time and is well worth the money. In all the years that I've been running Malwarebytes, I'm not sure that I've ever been successfully infiltrated on a computer that I've had running their premium program.
Nachteile: The customer service is slow and lackluster. I had to contact them a few months ago about some of my subscription licenses. They took days in between responses, and the responses were not helpful, and the reps closed out my ticket without solving my issue. It took three weeks and multiple tries at contacting them. There is no phone support. When you purchase product licenses, they do not all show up on your account on their website, so you need to be really careful and write down the product keys somewhere and keep them. All that said, that was the first time in probably the better part of a decade that I've EVER had to contact them, so it's generally not at issue. I'm guessing that the employees are all out diligently fighting malware, and not doing customer support.