--- description: Detaillierte Informationen über VirtualPBX zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VirtualPBX Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [VirtualPBX](/software/149117/business-voip) # VirtualPBX Canonical: https://www.capterra.ch/software/149117/business-voip Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/149117/business-voip?page=2) > Spare 40 bis 80 % gegenüber herkömmlichen Business-Telefonsystemen. Enthalten sind VoIP, Analogtechnik, Smartphone, WebRTC, SIP Trunking und native Anrufoptionen. > > Bewertung: **4.7/5** von 38 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet VirtualPBX? VirtualPBX wird in kleinem bis mittelgroßen Unternehmen auf vielen Märkten eingesetzt. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 38 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: VirtualPBX - **Region**: San Jose, USA - **Gegründet**: 1997 ## Gewerblicher Kontext - **Startpreis**: $ 9.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anruf-Transkription - Anrufaufzeichnung - Anruferprofile - Anrufprotokoll - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Audio/Video Conferencing - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatische Antworten - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Berichterstattung über Anrufe - CRM-Systeme - Call Screening - Chat / Messaging - Dashboard Software - Dateitransfer - Ereignisgesteuerte Aktionen - Filesharing - Geplanter Nachrichtenversand - IVR - Kollaboration mehrerer Nutzer - Konferenzschaltungen - Kontaktmanagement - Live-Chat - Management der Anruflisten - Massen-SMS - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - SIP-Trunking - SMS-Nachrichtenversand - Softphone Software - Syndikat-Gruppen - Umfragen & Feedback - Umleitung der Anrufe - Video-Chat - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Wechselseitige Audio & Video - Weiterleitung von Anrufen (Call Routing) - Werkzeuge zur Zusammenarbeit - Zugriffskontrollen / Berechtigungen ... und 8 weitere Funktionen ## Integrationen (14 insgesamt) - Asana - Clio - Dropbox Business - Freshdesk - Gmail - Google Calendar - Google Sheets - HubSpot CRM - Microsoft Teams - Salesforce Platform - Shopify - Slack - Trello - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) - [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software) - [Digital Workplace Software (Digitaler Arbeitsplatz)](https://www.capterra.ch/directory/31536/digital-workplace/software) ## Alternativen 1. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (871 reviews) 2. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (916 reviews) 3. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (465 reviews) 4. [RingEX](https://www.capterra.ch/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [Zoom Phone](https://www.capterra.ch/software/208535/zoom-phone) — 4.5/5 (244 reviews) ## Nutzerbewertungen ### "Nationwide Reach with Local Presence" — 5.0/5 > **Susan** | *23. April 2026* | 2128 | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ability to have a local phone number when you are a nationwide company is invaluable as clients want a "local" presence. > > **Nachteile**: I have absolutely nothing negative to say about this company and have been a client for over 25 years > > Excellent. My company has been using this virtual phone assistance for over 25 years and highly recommend to other businesses ----- ### "VPBX is Helpful, Affordable, and Responsive" — 5.0/5 > **Amanda** | *23. Oktober 2025* | Vorstandsbüro | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It is easy to use and easy to set up. The customer support is extremely prompt and helpful. There have been very few and very short outages. This is helpful so that it doesn't interrupt service to our clients. Our team members are able to use phone, browser, or mobile, and this is extremely helpful. > > **Nachteile**: I would love to see a lower cost as our number of active lines fluctuates. I know it is difficult to stay competitive. I would also like the ability to customize the reporting to show outbound calls for each team member without having to pull the data manually. > > Overall, the experience has been good. The IT support is very helpful and goes above and beyond to support us as needed. We have not yet explored the mobile options for message sending, but we will be doing so in 2026. The call management and recording system has been better than expected. ----- ### "Support was not up to todays norms." — 1.0/5 > **Steve** | *25. Januar 2024* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing, could not get help with problems I was having from any department, all were just passing the buck. > > **Nachteile**: Support from their onboarding department. > > Wasted about three weeks trying to get my SMS account set up. They have not clue what they were doing and would do nothing to help me. ----- ### "\[sensitive content hidden\] was my guardian angel." — 5.0/5 > **Paul** | *25. August 2025* | Rechtsberatung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: That \[sensitive content hidden\] got my line ported \& set up in a few days so I did not suffer any down time for my business. > > **Nachteile**: A bit pricey compared to what I had with VOIPO and what was recomended, VOIP.MS but it has worked without a problem so far. > > Excellent\! \[sensitive content hidden\] was personable, stayed on top of getting my number ported and set up, and the system has worked so far. ----- ### "Good Value and Customer Service" — 5.0/5 > **Bill** | *25. September 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have been with VirtualPBX for well over a decade and have not had a bad experience. The tech support staff is always responsive and helpful. My business has grown significantly and VirtualPBX has helped me along the way. > > **Nachteile**: The user interface (Dash) is a little confusing for people who don't work in telecom/business phone systems, but tech support is helpful and many times, once any changes are made, the system requires little-to-no interaction. > > Overall I am pleased. The service is works well, is fairly easy to administer. The online guides are helpful. I appreciate the chat feature where someone is always available to help. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/149117/business-voip?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/149117/business-voip) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten