---
description: Detaillierte Informationen über MSP Manager zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: MSP Manager Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [MSP Manager](/software/149462/msp-manager)

# MSP Manager

Canonical: https://www.capterra.ch/software/149462/msp-manager

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/149462/msp-manager?page=2)

> MSP-Manager ist eine webbasierte Helpdesk-und Abrechnungs-Software, um dein IT-Service-Unternehmen mit maximaler Effizienz auszuführen.
> 
> Bewertung: **3.9/5** von 15 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet MSP Manager?

Egal, ob du ein IT-Service-Provider für 5 oder 105 Kunden bist, du kannst dich organisieren, einen besseren Kundenservice anbieten und sicherstellen, dass jede Stunde dank MSP-Manager in Rechnung gestellt wird.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **3.9/5** | 15 Nutzerbewertungen |
| Bedienkomfort | 3.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 3.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: N-able

## Gewerblicher Kontext

- **Startpreis**: $ 49.00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Polnisch, Portugiesisch, Schwedisch, Spanisch
- **Verfügbare Länder**: Amerikanische Jungferninseln, Antigua und Barbuda, Argentinien, Australien, Bahamas, Barbados, Belgien, Brasilien, Britische Jungferninseln, Costa Rica, Deutschland, Dominica, Dominikanische Republik, Dänemark, Estland, Finnland, Frankreich, Grönland, Irland, Italien und 21 weitere

## Funktionen

- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Aufgabenmanagement
- Aufgabenmanagement
- Berichterstattung und Statistik
- Dashboard Software
- Kundenbetreuung
- Self-Service Portal
- Terminplanung
- Ticket-Management
- Wissensbasis-Management
- Wissensmanagement

## Integrationen (4 insgesamt)

- N-sight RMM
- QuickBooks Online
- QuickBooks Online Advanced
- Xero

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Issue Tracking Software](https://www.capterra.ch/directory/30675/issue-tracking/software)

## Ähnliche Kategorien

- [Issue Tracking Software](https://www.capterra.ch/directory/30675/issue-tracking/software)
- [Managed Services Provider Software (MSP) ](https://www.capterra.ch/directory/30921/msp/software)
- [Service Desk Software](https://www.capterra.ch/directory/31027/service-desk/software)
- [IT-Service-Software](https://www.capterra.ch/directory/30672/it-service/software)

## Alternativen

1. [Atera](https://www.capterra.ch/software/144309/atera) — 4.5/5 (446 reviews)
2. [NinjaOne](https://www.capterra.ch/software/165889/ninjaone) — 4.7/5 (282 reviews)
3. [Pulseway](https://www.capterra.ch/software/141792/pulseway) — 4.7/5 (310 reviews)
4. [N-central](https://www.capterra.ch/software/13803/n-central) — 4.1/5 (195 reviews)
5. [IT Glue](https://www.capterra.ch/software/170401/itglue) — 4.6/5 (331 reviews)

## Nutzerbewertungen

### "Great help desk solution for small business." — 4.0/5

> **Chris** | *17. Januar 2018* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The integration of the PSA with solarwinds RMM. I can simply syc the two and have my customers automatically imported into MSP Manager. I like having the ability to collaborate with my team on tickets. MSP Manager provides time and expense tracking which helps us capture billable hours we had been missing previously.
> 
> **Nachteile**: New Customer setup can be difficult, time consuming and a bit confusing. You have to setup all aspects of a customer account before you can create a ticket unless that customer is being imported from your RMM. Once you have entered a couple customers it becomes easier.
> 
> A cost effective solution to help desk ticking including the ability to track time and reporting for billing purposes. It's great that multiple people can collaborate on tickets and you have the ability to communicate directly while your customers can follow progress made from the opening to closing of the ticket.

-----

### "MSP Manager - your ticketing system" — 5.0/5

> **Paul** | *25. April 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: MSP Manager excels with its preconfigured, no-code workflows — perfect for teams prioritizing speed over customization.
> 
> **Nachteile**: limited customization for our office 
Predefined reports lack flexibility to track office-specific KPIs (e.g., internal SLA metrics, department-level trends), forcing reliance on external tools.
> 
> MSP Manager delivers a user-friendly, out-of-the-box ticketing solution that simplifies IT service management for offices prioritizing speed and standardization. Its preconfigured workflows reduce setup time, allowing teams to deploy the system within hours instead of weeks.

-----

### "MSP Manager works well enough with N-Central" — 3.0/5

> **Dennis** | *30. April 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: Generally accessible from anywhere, ticketing and notifications are adequate.
> 
> **Nachteile**: Reporting is basically non-existent as you can only use the limited canned reports.
> 
> MSP Manager has fallen into an OK grove where you can accomplish most day to day tasks. Ticket generation, tracking, and taking time, as well as general client communication is adequate. The initial setup was a bit flaky with updates done at bad times (during the work day) but we were very early users so some of those issues have been resolved.

-----

### "MSP Manager Revuew" — 4.0/5

> **Hugh** | *17. November 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: How simple and intuitive it is to use. Could easily be picked up by new hires with little training.
> 
> **Nachteile**: Occasionally there are bugs with completing tickets that have been unresolved for a long time.
> 
> MSP Manager allows us to be easily organised, and track staff activity well, on top of being able to track customer invoicing from within.

-----

### "It work \!" — 5.0/5

> **Verifizierter Rezensent** | *28. März 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Can manage a lot of devices and permit automation
> 
> **Nachteile**: Sometime loading can be long but its working at the end

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Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/149462/msp-manager?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/149462/msp-manager)

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