--- description: Detaillierte Informationen über ServiceTitan zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [SHK Software (Sanitär, Heizung, Klima & Lüftung)](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.ch/software/150053/servicetitan Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150053/servicetitan?page=2) > ServiceTitan ist eine führende Business-Software, die die Art und Weise verändert, wie Außendienstbetriebe im privaten und gewerblichen Bereich ihre Geschäfte abwickeln. > > Bewertung: **4.3/5** von 332 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ServiceTitan? HLK-, Sanitär-, Elektro-, Garagentor-, Schornsteinfeger- und Wasseraufbereitungsunternehmen, die ihre Einnahmen steigern, ihr Geschäft rationalisieren, ihr Team verstärken und ihre Kundschaft begeistern wollen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 332 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ServiceTitan - **Region**: Glendale, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten ## Funktionen - Angebote / Schätzungen - Aufgabenmanagement - Berichterstattung und Statistik - Budget Tracking - Budgetierung/Prognosen - CRM-Systeme - Compliance Management - Dokumentenmanagement - Dokumentenspeicher - Echtzeit-Planung - Elektronische Unterschrift - Elektronische Zahlungen - For Carpet Cleaners - Fortschrittsbericht - Fotoerfassung - Für gewerbl. & industr. Elektroinstallateure - GPS - Inspektions-Management - Inventarverwaltung - Job-Nachverfolgung - Kalender-/Erinnerungssystem - Kalenderverwaltung - Kontakt-Datenbank - Kosten-Datenbank - Kostenschätzung - Kundendienst-Historie - Kundenhistorie - Kundenmanagement - Kundennachverfolgung - Materialforschung - Mobile App - Online-Buchung - Online-Zeiterfassung - Projekt-Abrechnung - Projektmanagement - Real-Time Updates - Rechnungsmanagement - Risikomanagement - SMS-Nachrichtenversand - Sales-Pipeline-Management - Standortverfolgung - Störfallmanagement - Techniker-Management - Terminplanung - Third-Party Integrations - Verfügbarkeit-Management - Vorbeugende Wartung - Wartungsplanung - Wiederkehrende Termine - Zeitverfolgung ... und 34 weitere Funktionen ## Integrationen (15 insgesamt) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [SHK Software (Sanitär, Heizung, Klima & Lüftung)](https://www.capterra.ch/directory/30107/hvac/software) ## Ähnliche Kategorien - [SHK Software (Sanitär, Heizung, Klima & Lüftung)](https://www.capterra.ch/directory/30107/hvac/software) - [Field Service Management Software](https://www.capterra.ch/directory/10009/field-service-management/software) - [Planungssoftware](https://www.capterra.ch/directory/30087/scheduling/software) - [Sanitär Software](https://www.capterra.ch/directory/30673/plumbing/software) - [Elektriker Software](https://www.capterra.ch/directory/31006/electrical-contractor/software) ## Alternativen 1. [Synchroteam](https://www.capterra.ch/software/129634/synchroteam) — 4.4/5 (95 reviews) 2. [FieldPulse](https://www.capterra.ch/software/153475/fieldpulse) — 4.6/5 (445 reviews) 3. [Jobber](https://www.capterra.ch/software/127994/jobber) — 4.6/5 (1456 reviews) 4. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5203 reviews) 5. [Service Fusion](https://www.capterra.ch/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Nutzerbewertungen ### "ST- Honest review" — 5.0/5 > **Logan** | *1. Oktober 2025* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Probably the best thing is the customer support. I appreciate that I can call at any time and get the help/advice I need. I also appreciate the opportunities for growth both personally and professionally. > > **Nachteile**: The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed. There are different parts of ST that would be super helpful if it can be changed to fit our companys style/processes, but are unable to be. Also they always are trying to get you to spend more money. > > Overall it has been great. ST has transformed our company, and has helped up define processes and procedures, and work more efficiently. ----- ### "Kima with Service Titan" — 5.0/5 > **James** | *4. März 2026* | Bau | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: My Customer Support experience with my CSM Kima has been fantastic. Service Titan is worth every dollar, its reporting has real value. My schedule is clean, the invoices and estimates keep the workflow smooth. > > **Nachteile**: It’s a lot. To be able to get the best bang for your buck, you need to be willing to commit the time needed to take advantage of all it has to offer, and I struggle with that at times. > > It was, and still is, a lot. I know there’s a lot more for me to take advantage of, but I’m already happy with just the layers I’ve peeled back. ----- ### "Pick another software" — 1.0/5 > **Connie** | *5. Februar 2026* | Verbraucherdienste | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Dispatch only. This question requires 100 minimum strokes to answer. Service Titan does not have enough things I loke most so here are two sentences to answer this question. > > **Nachteile**: Administrative nightmare. Does not work well with Quickbooks, takes ten times longer to process checks and invoices. Tech support is a joke and waste of time. Program is extremely expensive. On integration, vendors did not import and tax exempt did not import. Had a slight price increase in labor and the old price kept posting. Request for support was always "I'm not sure so I will escalate this ticket" and then silence. Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter\! I would use Quickbooks to create the invoice and receive the payment. I can't imagine if your company is using Service Titan for financials. I have had batched invoices ready to export to Quickbooks drop off the page. Credit on accounts have locked up and I had to get tech support to fix it. Worst software I have ever used\! > > I now only email support with issues. My job requires 10 times the hours to complete normal administrative task. ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2. März 2026* | Bau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Our CSM \[sensitive content hidden\] has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Nachteile**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Powerful All-in-One Solution for Streamlining Operations" — 5.0/5 > **Hunter** | *19. März 2025* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform. The scheduling, dispatching, and invoicing features work seamlessly together, reducing manual work and increasing efficiency. The reporting tools provide valuable insights, helping us make data-driven decisions. Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field. > > **Nachteile**: The inventory system can be challenging when scaling, especially if you don’t have dedicated personnel to manage setup and ongoing maintenance. Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing. The setup process requires careful planning and continuous management to function efficiently. > > ServiceTitan has significantly improved our business operations by streamlining scheduling, dispatching, invoicing, and reporting into one powerful platform. The automation features save time and reduce manual errors, while the reporting tools provide valuable insights for decision-making. However, like any robust software, it requires proper setup and ongoing management to maximize its potential—especially in areas like inventory. With the right team in place, ServiceTitan can be a game-changer for operational efficiency and business growth. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150053/servicetitan?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/150053/servicetitan) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten