--- description: Detaillierte Informationen über Sinch MessageMedia zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.ch/software/150203/messagemedia Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150203/messagemedia?page=2) > MessageMedia ist ein führender Anbieter von Unternehmens-SMS-Diensten und bietet eine starke, einheitliche Messaging-Plattform für mehr als 50.000 Kunden. > > Bewertung: **4.5/5** von 53 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Sinch MessageMedia? Die Software richtet sich an kleine bis globale Unternehmen, die einen einfach zu bedienenden und höchst zuverlässigen Dienst für die Kommunikation mit und die Einbeziehung von Interessengruppen benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 53 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Sinch ## Gewerblicher Kontext - **Startpreis**: $ 42.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Vorlagen - Automatische Antworten - Berichterstattung / Analyse - Geplanter Nachrichtenversand - Kampagnenmanagement - Kontaktmanagement - MMS - Massen-SMS - Mobile Coupons - Multi-Channel-Kommunikation - Nachrichten-Personalisierung - SMS Marketing - Third-Party Integrations - Umfragenerstellung - Zielgruppen-Targeting - Zwei-Wege-Messaging ## Integrationen (23 insgesamt) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... und 8 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support ## Category - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) ## Ähnliche Kategorien - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) - [SMS-Umfragetools](https://www.capterra.ch/directory/32937/sms-survey/software) - [Mobile Marketing Software](https://www.capterra.ch/directory/31308/mobile-marketing/software) - [Conversational Marketing Plattformen](https://www.capterra.ch/directory/31562/conversational-marketing-platform/software) ## Alternativen 1. [SlickText](https://www.capterra.ch/software/155430/slicktext-com) — 4.8/5 (269 reviews) 2. [EZ Texting](https://www.capterra.ch/software/145848/ez-texting) — 4.5/5 (273 reviews) 3. [Clearstream](https://www.capterra.ch/software/158103/clearstream) — 4.8/5 (694 reviews) 4. [TextP2P](https://www.capterra.ch/software/183310/text-p2p) — 5.0/5 (129 reviews) 5. [ClickSend](https://www.capterra.ch/software/175783/clicksend) — 4.3/5 (93 reviews) ## Nutzerbewertungen ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4. Dezember 2025* | Personalbeschaffung & -besetzung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Nachteile**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2. Oktober 2025* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Nachteile**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- ### "Bad technical support" — 1.0/5 > **Arthur** | *22. April 2026* | Bildungsmanagement | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: At first glance, the integration seems solid and ambitious. The interface is user-friendly, and \[sensitive content hidden\], our account manager, is also very pleasant to work with. > > **Nachteile**: Very disappointing experience with this service on Zoho CRM. For several weeks, we encountered a critical issue that resulted in duplicate SMS messages being sent, causing significant and unnecessary costs on our side. Despite opening multiple support tickets and clearly explaining the situation, we did not receive any meaningful help or resolution from their team. There was no proactive investigation, no clear communication, and no accountability. In the end, we had to investigate the issue ourselves and identified that it was caused by an automatically generated workflow (created by their integration in Zoho CRM) that was incorrectly configured and resending messages even when they had already been successfully delivered. This is a fundamental flaw that should have been caught and resolved by their support team. To make matters worse, after updating the app, we lost access to the workflow history, meaning we no longer have formal proof—something their team should have helped us secure earlier given the ongoing issue. This situation has caused us financial damage amounting to several thousand euros. As of today, we are still waiting for a proper response, a refund for the duplicated messages, and accountability from their side. Overall, this reflects a serious lack of support, reliability, and professionalism. I cannot recommend this service. ----- ### "Sinch Message Media, Great Product, Amazing Support Staff." — 5.0/5 > **Julio** | *2. September 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support models is good, support techs know the product are responsive, helpful and always concise with the outcomes. > > **Nachteile**: Initially can be challenging for non-technical people to learn the different options and ways in which to use the platform and get a Roi, in saying that there are a lot of 'how to' articles that are helpful. > > Happy with the value for money, amazing support staff, willingness to go above and beyond to troubleshoot and remediate any issues at hand. ----- ### "Helpful support" — 5.0/5 > **Cherry** | *30. Oktober 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Ease of use - it is a user friendly service and over the years we have been using Message Media it has developed and has been responsive to our needs > > **Nachteile**: The Chatbot isn't that helpful and just sends a list of FAQs which is frustrating and impersonal especially as none of the FAQs were relevant to my request > > We use Sinch Message Media every day and it is an invaluable service for our charity. My concern is that as it has become a bigger company the customer support has become more remote and less personal. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150203/messagemedia?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/150203/messagemedia) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten