--- description: Detaillierte Informationen über Lucky Orange zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Webanalyse-Tools](/directory/30073/web-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.ch/software/150695/lucky-orange Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150695/lucky-orange?page=2) > Erfahre, wie Besucher deine Website wirklich nutzen – mit dynamischen Heatmaps, Erfassung von Besuchern, Formularanalysen, Live-Chats, Umfragen und vielem mehr. > > Bewertung: **4.7/5** von 268 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Lucky Orange? Bedient werden kleine und mittelständische Firmen genauso wie Großunternehmen und Fortune-500-Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 268 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Lucky Orange - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 39.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Hebräisch, Italienisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Fragen - Anpassbare Vorlagen - Autoresponders - Benutzerinteraktion-Nachverfolgung - Berichterstattung / Analyse - Berichterstattung und Statistik - Chat / Messaging - Daten-Import / -Export - Datenvisualisierung - Drag-and-Drop - Echtzeit-Chat für Kunden - Engagement-Tracking - Ereignisprotokolle - Feedback-Management - Kampagnenmanagement - Kommentare / Notizen - Kommunikationsmanagement - Konversion-Tracking - Kundenhistorie - Kundenprofile - Kundensegmentierung - Kundenspezifisches Branding - Leistungskennzahlen - Live-Chat - Multichannel-Datenerfassung - Nutzerforschungsanalyse - Nutzungsverfolgung/-analyse - Offline-Formular - Proaktiver Chat - Real-Time Analytics - Real-Time Monitoring - Risikokarten - Statistische Analyse - Tests der Benutzerfreundlichkeit - Transfer / Weiterleitung - Transkripte / Chatverlauf - Trichter-Analyse - Umfragen & Feedback - Verhaltens-Tracking - Verhaltensbezogene Analysen - Visuelle Analytik - Web-Traffic-Berichterstattung - Website-Analytik - Werkzeuge zur Zusammenarbeit - Zeit auf der Website nachverfolgen - Zielgruppen-Targeting - Zugriffskontrollen / Berechtigungen ... und 10 weitere Funktionen ## Integrationen (8 insgesamt) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Webanalyse-Tools](https://www.capterra.ch/directory/30073/web-analytics/software) ## Ähnliche Kategorien - [Webanalyse-Tools](https://www.capterra.ch/directory/30073/web-analytics/software) - [Heatmap Tools](https://www.capterra.ch/directory/30977/heatmap/software) - [Live-Chat Software](https://www.capterra.ch/directory/30797/live-chat/software) - [Website-Monitoring Tools](https://www.capterra.ch/directory/10021/website-monitoring/software) - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) ## Alternativen 1. [Screpy](https://www.capterra.ch/software/209021/screpy) — 4.8/5 (236 reviews) 2. [Hotjar](https://www.capterra.ch/software/163516/hotjar) — 4.6/5 (545 reviews) 3. [Datadog](https://www.capterra.ch/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 4. [Microsoft Clarity](https://www.capterra.ch/software/1018691/microsoft-clarity) — 4.8/5 (57 reviews) 5. [New Relic](https://www.capterra.ch/software/118128/new-relic) — 4.5/5 (201 reviews) ## Nutzerbewertungen ### "The tool we use to validate every optimization test we run" — 4.0/5 > **Beverly** | *17. August 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Session recordings and heatmaps give us the "why" behind our numbers. Every A/B test we run gets validated in Lucky Orange - if a variant wins on the metrics, we watch real sessions to confirm people are actually behaving the way we assumed rather than trusting the number on its own. It has caught a few cases where a test looked like a win but the recordings told a different story. The funnel reports are also great for pinpointing exactly which step is losing people, and the recordings for that step usually explain why within a few minutes. > > **Nachteile**: There is a learning curve when you bring new people onto the tool. The individual concepts (heatmaps, recordings, funnels, segments and filters) are not hard once they click, but new team members need some hand-holding before they can go from just watching recordings to pulling out something actionable. We ended up writing a short internal guide to speed that up. > > Lucky Orange has become the validation layer for our website optimization work. We do not call a test finished until we have looked at the recordings and heatmaps behind it, and that habit has saved us from shipping a couple of changes that looked good in the numbers but were not working for users. It is also our first stop when a conversion funnel starts underperforming. Good value for what we get out of it - just budget a little time up front to train the team properly. ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25. Februar 2026* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Nachteile**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *6. Juli 2025* | Groߟhandel | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **Nachteile**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- ### "Great tool for observing" — 5.0/5 > **Krzysiek** | *15. Juli 2026* | Unterhaltungselektronik | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The ability to see website traffic and customer behavior. Ease of integration and data transfer to recipients, our salespeople. > > **Nachteile**: A bit slow designing sometimes and not showing all the layers on more complex pages. Other than that, it's a good idea. > > We like using this tool, it helps us in our work, shows the strengths and weaknesses of our website and allows us to collect valuable information from our visitors ----- ### "Great software but can be frustrating at times." — 4.0/5 > **Sam** | *12. März 2026* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting > > **Nachteile**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. > > Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150695/lucky-orange?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/150695/lucky-orange) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten