Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Was ist Lucky Orange?

Warum ist meine Konversionsrate so niedrig? Bis zu 99 % deiner Besucher werden nie Kunden, und Lucky Orange weiß warum. Die Installation dauert nur wenige Sekunden; eine Codierung ist nicht erforderlich. Darüber hinaus ist Lucky Orange leicht zu verwenden und sofort einsatzbereit. Alle Tarife beinhalten vollen Zugriff auf alle Funktionen, einschließlich dynamischer Heatmaps, Erfassung von Benutzern, Live-Chats und Umfragen, Conversion-Trichter, Echtzeit-Dashboards und täglicher E-Mail-Berichte.

Wer verwendet Lucky Orange?

Bedient werden kleine und mittelständische Firmen genauso wie Großunternehmen und Fortune-500-Unternehmen.

Lucky Orange Software - 1
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Lucky Orange Software - 3
Lucky Orange Software - 4
Lucky Orange Software - 5

Du bist nicht sicher, ob Lucky Orange das Richtige ist? Mit einer beliebten Alternative vergleichen

Lucky Orange

Lucky Orange

4.7 (189)
$ 39.00
Monat
Kostenlose Version
Kostenlose Testversion
118
8
4.7 (189)
4.6 (189)
4.7 (189)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
48
3
4.2 (7’859)
4.7 (7’859)
4.1 (7’859)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Lucky Orange

Durchschnittliche Bewertung

Gesamt
4.7
Benutzerfreundlichkeit
4.7
Kundenservice
4.7
Funktionen
4.6
Preis-Leistungs-Verhältnis
4.6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1’000
  • >1’001

Bewertungen nach Punktzahl finden

5
76%
4
19%
3
4%
2
1%
Raad
Raad
Marketing Director in Jordanien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

BEST app to understand why your customers aren't converting

5.0 vor 4 Jahren

Vorteile:

I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Nachteile:

The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Antwort von Lucky Orange

vor 4 Jahren

These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into [email protected], we can also take you through the steps.

Jordan
Head of IT in Australien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product, but I wish there was more.

4.0 vor 3 Wochen Neu

Kommentare: 90% Positive, I'm left wanting more often than not as we have far too many platforms doing too many things. If there was say a in-built way to marry up orders placed on a e-commerce site to the recording of their journey through the site that would be the best case scenario for us.

Vorteile:

The customer support uses in heatmaps and live chat are the key reasons for us to purchase Lucky Orange.

Nachteile:

The pre-made integrations for Bigcommerce seem to leave us wanting. The support and developer docs feel stale and lacking also. The support team itself was very helpful when I had to reach out to them, I'm referring specifically about the support docs at https://help-preview.luckyorange.com/ as all the answers are rather generic.

Antwort von Lucky Orange

vor 2 Wochen

Thank you for your review, Jordan. Love to hear that your team has been able to use heatmaps and live chat to bring a better experience to your visitors and customers. We appreciate your feedback regarding our BigCommerce integration and have already passed along your comments to our help document team. Regarding your request to "marry up" orders to recordings, this capability already exists within our app through our custom API. Using custom API, you can pass in an ordered event which will then connect it to your customer. Our team would be more than happy to show you how to set it up. Simply send an email to [email protected] referencing this review to get started. I look forward to hearing from you soon! Best Regards - Emilia from Lucky Orange

eric
EVP Revenue in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Its good but could be better

3.0 vor 3 Wochen Neu

Kommentare: It was great when we first started using it; provided us with much-needed insight. But with the change in pricing and lack of product improvements, it's hard to justify the monthly cost.

Vorteile:

I like the user interface and how data is displayed.

Nachteile:

The pricing change made it less attractive for the value we received.

Antwort von Lucky Orange

vor 2 Wochen

We appreciate your feedback, Eric. It’s great to hear that you enjoy our user interface and data display. Analyzing your visitors is much easier when you can easily interpret the data and see exactly how people interact with your website. We appreciate your feedback about our pricing. Our tool continues to evolve to grow with your business, which includes regularly releasing new features and integrations. Over the last year we’ve launched multiple question surveys, optimizable segments, a new Optimizely integration among other features. I would be happy to talk more about our pricing and walk you through our newest features. Simply reply to my email to connect. I look forward to hearing from you soon. Best regards - Kelsey from Lucky Orange

Quynh
Senior Marketing Specialist in Australien
E-Learning, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The heatmapping and website analysis tool you need for your business

5.0 vor 3 Wochen Neu

Kommentare: It has been quite good and was a good transition away from another provider we used to have that didn't really give us the information we needed.

Vorteile:

I like that it provides a very easy display of your heatmapping so that you can make changes and adjustments to your site/landing pages for better conversion.

Nachteile:

The funnel feature doesn't seem to work at all. It doesn't accurately track how far people make it through your funnel...and the data retention that Lucky Orange has is quite minimal. It'd be great if we could see data that extends beyond 60 days...

Antwort von Lucky Orange

vor 3 Wochen

Thank you for your review, Quynh! We love that you’ve been able to gain so much insight from our tools! Heatmaps are a powerful way to see where people interact with your website. Visitor behavior really makes a huge difference in your conversion optimization efforts. Regarding your cons, could you please reach out to [email protected] referencing this review? Lucky Orange offers extended data storage beyond 60 days, and we would be happy to walk you through it. Additionally, we would like to investigate what you’re experiencing with our conversion funnels. Simply send us an email to get the ball rolling. We look forward to hearing from you soon! Cheers - Emilia from Lucky Orange

Ripon
IT Executive in USA
Bildungsmanagement, 501–1’000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It helps me to optimize our website smoothly.

5.0 vor 9 Monaten

Kommentare: Lucky Orange also offers user polls, which allow us to get feedback from our visitors. This feedback can be used to make improvements to the website and give our visitors a better experience.

Vorteile:

Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website. This helps to identify problem areas and optimize the user experience.Lucky Orange provides visitor recordings, which allow me to view how individual visitors are interacting with our website. This helps to keep track of their activities and identify any problems or areas for improvement.

Nachteile:

Lucky Orange is a paid service, so it can be expensive for some businesses.Lucky Orange is only compatible with certain web browsers and operating systems, so it may not work for all users.Lucky Orange is a complex service, so it can be difficult for some users to understand and use.

Antwort von Lucky Orange

vor 9 Monaten

Appreciative of your detailed review, Ripon! Our user surveys, heatmaps and visitor recordings are all about giving you a clear picture of visitor behavior to improve your website experience. Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. When you can see what's happening on "the other side of the screen," you get a front seat to your customers' online interactions. Thanks for sharing the Lucky Orange love, and we're always here should you need anything! Cheers - Bradley from Lucky Orange