Lucky Orange

Lucky Orange

von Lucky Orange

Wer verwendet Lucky Orange?

Bedient werden kleine und mittelständische Firmen genauso wie Großunternehmen und Fortune-500-Unternehmen.

Was ist Lucky Orange?

Warum ist meine Konversionsrate so niedrig? Bis zu 99 % deiner Besucher werden nie Kunden, und Lucky Orange weiß warum. Die Installation dauert nur wenige Sekunden; eine Codierung ist nicht erforderlich. Darüber hinaus ist Lucky Orange leicht zu verwenden und sofort einsatzbereit. Alle Tarife beinhalten vollen Zugriff auf alle Funktionen, einschließlich dynamischer Heatmaps, Erfassung von Benutzern, Live-Chats und Umfragen, Conversion-Trichter, Echtzeit-Dashboards und täglicher E-Mail-Berichte.

Lucky Orange – Details

Lucky Orange

http://www.luckyorange.com

Gegründet 2012

Lucky Orange – Kostenübersicht

Lucky Orange bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Lucky Orange ist ab 10,00 $/Monat verfügbar.

Startpreis

10,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Lucky Orange Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.

Dashboard
Dynamische Karten
Einbettbare Karten
Element-Analytik
Für den Vertrieb
Für die Wissenschaft
Radiale Abbildung und Zuordnung
Territoriales Mapping
Verhalten-basiertes Mapping
Website-Analytik

Der Softwareanbieter hat diese Information nicht vervollständigt.

Bildschirm teilen
Geo-Zielgruppenerfassung
Integration von Dritten
Kundenspezifisches Branding
Offline-Formular
Proaktiver Chat
Transfer / Weiterleitung
Vorformulierte Antworten
Websitebesucher-Nachverfolgung

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

Benutzerinteraktion-Nachverfolgung
Empfehlungsquelle nachverfolgen
Kampagnenmanagement
Konversion-Tracking
Seitensuche-Nachverfolgung
Seitenzugriff-Tracking
Stichwort-Nachverfolgung
Verwaltung mehrerer Websites
Zeit auf der Website nachverfolgen
Ziel-Nachverfolgung

Der Softwareanbieter hat diese Information nicht vervollständigt.

Lucky Orange – Nutzerbewertungen

Zeigt 5 von 56 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,7/5
Kundenservice
4,7/5
Funktionen
4,7/5
Preis-Leistungs-Verhältnis
4,7/5
Raad K.
Marketing Director
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.4.2020

"BEST app to understand why your customers aren't converting"

Vorteile: I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Nachteile: The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Antwort des Softwareanbieters

von Lucky Orange an 20.4.2020

These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way.

Cheers - Justin from Lucky Orange

P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into [email protected], we can also take you through the steps.

  • Quelle des Nutzers 
  • Bewertet am 13.4.2020
Sayam K.
CMO
Bekleidung & Mode, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.4.2020

"Great value for marketeers with limited time and budget "

Kommentare: I was looking for a simple and affordable tech to help assist our conversion optimization goals. Honestly, I did test out its competitors like VWO and Optimizely which are certainly loaded with some great features, glorified UI and excellent support, but all that also accompanies hefty monthly subscription cost and implementation time. If your marketing goals are clear and you want the product to start getting the job done fast and efficient, Lucky orange is your value for money.

Vorteile: I came across Lucky Orange while browsing on the internet for tools to help assist our conversion optimization goals. I decided to give it a shot and was already impressed by how simple they made its setup and get started. Took me 10 minutes to link it up with our landing pages and another 10 to setup the dashboard. The recordings feature is great, but the quality of the live view of visitors on website is phenomenal. I love the dashboard, especially the ability to create multiple funnels and observe their performances through their daily or weekly auto-generated reports via email.

Nachteile: It's quite evident that UI isn't their most important focus. It's definitely trailing in the branding game of today's b2b saas products. But if one is ok to overlook the glorification of software elements, the core of the product is strong and gets the job done. It skipped tagging from some recordings from time to time, but I reached out to their support team and they immediately helped us fix it.

Antwort des Softwareanbieters

von Lucky Orange an 25.4.2020

Thanks for the review, Sayam! We're thrilled you've been able to leverage Lucky Orange to help improve your website and drive more conversions. Having your website statistics and visitor behavior in one tool helps your business make the best decisions for your customers. Thank you for this five-star review! Happy tracking!

Cheers - Justin from Lucky Orange

  • Quelle des Nutzers 
  • Bewertet am 15.4.2020
Greg M.
Emarketing Manager
Verbraucherdienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.4.2020

"Easy to use, great information"

Kommentare: Easily worth the money to learn who is visiting and how customers perceive your website.

Vorteile: Visit recordings. Provided valuable information on how customers interact with the website's content.

Nachteile: Chat feature could use some more customization options / features.

Antwort des Softwareanbieters

von Lucky Orange an 30.4.2020

Appreciate the review, Greg! We love hearing that you're finding our features, especially session recordings, to be useful for your website. Understanding how visitors are using your website can make a world of a difference for your customer experience, website and business. I'm here if you have any questions! Thanks for spreading the Lucky Orange love.

Cheers - Justin from Lucky Orange

  • Quelle des Nutzers 
  • Bewertet am 28.4.2020
Michael L.
CEO
Internet, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 4.12.2018

"Lucky Orange - Use with Care"

Vorteile: The software allows tracking to determine the 'hot' spots on your website. We have watched video of a visitors movements through the site to help us determine issues with our marketing presentation on specific products. As we watch some of the screen video, we can make informed decisions about what customers struggle with while navigating through the site. This is easy to implement on a WordPress website with their plugin.

Nachteile: Sometimes we wonder if there are some privacy issues that we should be concerned about. While Lucky Orange does a good job of masking form inputs so we can't see credit card entry, etc., we think people should be made more aware that their action on the site is being watched after they are done.

  • Quelle des Nutzers 
  • Bewertet am 4.12.2018
Andrew M.
Marketing Technologist
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 16.3.2020

"Awesome for heatmaps, scroll and click data"

Kommentare: We use Lucky Orange regularly to look at a users experience on our website and to make changes to enhance the user experience and increase conversion rates. As a marketer not using a tool like Lucky Orange is providing a disservice to your marketing.

Vorteile: The interface to get heatmaps, scroll data, click data, form completions etc. is the best on the market from the products that I have tried which include Crazy Egg and Hotjar. With Lucky Orange you don't have to pre-setup the URL's you want to track. You can simply look at any URL on your domain and look at the data for a rolling period of time. You do have to set up some elements but overall not having to worry about setting up specific URL's is a awesome feature of the product.

Nachteile: Although the feature of not having to select the URL's you want to track like competitors there are some negatives to this feature. Lucky Orange price plans have rolling days and total domain page view limits. This makes it difficult to go back and look at specific windows based on your price plan because data is rolling. If you run out of page views you need to increase your plan moving forward or not have all data present to make a decision from. Other products make it easier to look at historical data for a period but you have to be diligent on what you want to track. There are pros and cons to both scenarios.

Antwort des Softwareanbieters

von Lucky Orange an 31.3.2020

Thank you for your kind review, Andrew! We love to hear that Lucky Orange has given you that front row seat to user experience to make changes that impact your bottom line. Let me know if there's anything I can do to assist you.

Cheers - Justin from Lucky Orange

  • Quelle des Nutzers 
  • Bewertet am 16.3.2020