--- description: Detaillierte Informationen über Lucky Orange zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Webanalyse-Tools](/directory/30073/web-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.ch/software/150695/lucky-orange Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150695/lucky-orange?page=2) > Erfahre, wie Besucher deine Website wirklich nutzen – mit dynamischen Heatmaps, Erfassung von Besuchern, Formularanalysen, Live-Chats, Umfragen und vielem mehr. > > Bewertung: **4.7/5** von 262 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Lucky Orange? Bedient werden kleine und mittelständische Firmen genauso wie Großunternehmen und Fortune-500-Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 262 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Lucky Orange - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 39.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Fragen - Anpassbare Vorlagen - Autoresponders - Befragungs-/Umfragemanagement - Benutzerinteraktion-Nachverfolgung - Berichterstattung / Analyse - Berichterstattung und Statistik - Besucher-Nachverfolgung - Chat / Messaging - Daten-Import / -Export - Datenvisualisierung - Echtzeit-Chat für Kunden - Engagement-Tracking - Ereignisprotokolle - Feedback-Management - Kampagnenmanagement - Kommentare / Notizen - Kommunikationsmanagement - Konversion-Tracking - Kundenhistorie - Kundenprofile - Kundensegmentierung - Kundenspezifisches Branding - Leistungskennzahlen - Live-Chat - Mehrsprachig - Multichannel-Datenerfassung - Nutzerforschungsanalyse - Proaktiver Chat - Real-Time Monitoring - Risikokarten - Tests der Benutzerfreundlichkeit - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf - Trichter-Analyse - Umfragen & Feedback - User Journeys - Verhaltens-Tracking - Verhaltensbezogene Analysen - Visuelle Analytik - Web-Traffic-Berichterstattung - Website-Analytik - Werkzeuge zur Zusammenarbeit - Zielgruppen-Targeting - Zugriffskontrollen / Berechtigungen ... und 10 weitere Funktionen ## Integrationen (8 insgesamt) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Webanalyse-Tools](https://www.capterra.ch/directory/30073/web-analytics/software) ## Ähnliche Kategorien - [Webanalyse-Tools](https://www.capterra.ch/directory/30073/web-analytics/software) - [Heatmap Tools](https://www.capterra.ch/directory/30977/heatmap/software) - [Live-Chat Software](https://www.capterra.ch/directory/30797/live-chat/software) - [Website-Monitoring Tools](https://www.capterra.ch/directory/10021/website-monitoring/software) - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) ## Alternativen 1. [Screpy](https://www.capterra.ch/software/209021/screpy) — 4.8/5 (236 reviews) 2. [Hotjar](https://www.capterra.ch/software/163516/hotjar) — 4.6/5 (543 reviews) 3. [Datadog](https://www.capterra.ch/software/135453/datadog-cloud-monitoring) — 4.6/5 (361 reviews) 4. [Microsoft Clarity](https://www.capterra.ch/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) 5. [New Relic](https://www.capterra.ch/software/118128/new-relic) — 4.5/5 (196 reviews) ## Nutzerbewertungen ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25. Februar 2026* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Nachteile**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Quick setup and User-friendly are the keywords here\!" — 5.0/5 > **Wyosetti** | *11. März 2025* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Lucky Orange was extremely easy to setup. It was also very user friendly so I was able to get started, look at the analytics and watch online visitor sessions almost immediately. > > **Nachteile**: I can't say that I've come up against any cons quite yet but one thing to note pricing is structured based on how many monthly sessions you'd like captured per month. At the rate that our own website is going, we'll definitely hit the 10,000 monthly sessions that was recommended, which means we'll have to be cognizant of the monthly subscription fees. > > Lucky Orange is a great tool\! It's probably the most user friendly and visually appealing that I've tried so far. ----- ### "Powerful behavioral data" — 4.0/5 > **Durva** | *12. Juni 2026* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Lucky Orange is genuinely powerful for understanding why users aren't converting. The heatmaps and session recordings gave us visibility into real behavior: rage clicks, scroll depth, where users were dropping off, that GA4 alone never could. The ability to filter sessions by traffic source was especially useful; we could isolate specific campaigns and immediately see how that traffic actually behaved on-page. For a small team without a dedicated UX researcher, it punches above its weight. Security-wise, sensitive fields like passwords and payment inputs are masked in recordings by default, a small but important detail when you're capturing real user sessions. > > **Nachteile**: The learning curve is steeper than the UI suggests. There's a gap between having access to the data and knowing how to act on it. You need to go in with specific hypotheses, otherwise it's easy to spend hours in session recordings without a clear takeaway. The CSV export for session data could also be more analysis-ready; we had to do a fair amount of cleanup before it was useful. Alert/notification features feel underdeveloped compared to the depth of the monitoring tools. > > Lucky Orange has become a core part of how we evaluate landing page performance. For us, the highest-value use case is pre/post CRO testing making a change, then using heatmaps and recordings to validate whether behavior shifted. The value for money is solid for small to mid-size teams, especially compared to tools like Hotjar or FullStory at higher price points. It's not a plug-and-play tool, but if you come in with the right questions, it delivers real answers. ----- ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *6. Juli 2025* | Groߟhandel | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **Nachteile**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- ### "Great software but can be frustrating at times." — 4.0/5 > **Sam** | *12. März 2026* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting > > **Nachteile**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. > > Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.ch/software/150695/lucky-orange?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/150695/lucky-orange) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten