Wer nutzt diese Software?
Any company wanting to increase the visibility into their business, by seamlessly integrating their existing ERP data to their new CRM system.
Durchschnittliche Bewertung4 Bewertungen
- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis $7/Monat
- Preisinformationen Starting at $7 per user(s) per month. Visit our sit for more details.
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
24/7 (Live Vertreter)
Support währen der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2000
Über Commercient SYNC
We Provide a seamless solution for businesses that want to connect and integrate their ERP system data with their CRM system. We integrate your ERP data to your CRM in less than one week.
Die hilfreichsten Reviews für Commercient SYNC
Bewertet am 6.8.2018
Very powerful solution for system integration
Kommentare: Had a great experience working with their team for several years. They will do what it takes to implement what you want no matter how ambitious your project is.
Commercient is a very customizable sync service that lets you accomplish exactly what you want in your data sync. Besides just syncing data, they can create custom lookups, rollups, formulas and database views to massage the source data so you get the perfect numbers/info in the destination fields.
Once you start doing data integration you'll realize that is very important. Because (a) it is messy to do the data massaging in the destination system (i.e., you'll create dozens of custom fields and some crazy formulas to add them up) and (b) the destination systems (in our case Salesforce.com) put restrictions on formulas and rollups you can do within them, not to mention the total # of custom fields. Commercient allows us to overcome those issues.
For instance, if you want to sync to a destination field the total customer open balance, with many accounting systems you'll notice that info is not kept in a single tidy field for you to sync. You need to add up all invoice amounts, sometimes separate invoice types that are in different tables (i.e., debit charges, rental fees from a rental module etc), then subtract all payments, adjustment and credits, and only then you get to the total customer open balance due. Instead of synchronizing all those tables to your destination system and then creating rollup/lookup formulas there to calculate the open balance (imagine how messy that would be!), Commercient enables you to do that math behind the scenes and sync that single field.
Nachteile: It takes a little while to plan the integration, what source fields you want to sync and to which destination fields you want them to sync to. It's not something you do yourself in a day - you compile the requirements and send them, and then their programmers implement it. But then, that's why it's so powerful.
Bewertet am 29.3.2018
Beware of what you sign up for. The presentation is not an accurate portrait of the product
Kommentare: After many many months of internal work we now have ERP data in salesforce but are paying a lot more money that was told to have it.
Vorteile: It brings over data from our ERP system into SalesForce. The President can make himself available, but the third party support obviously doesn't work for him
Nachteile: It brings over every field of every table. We had specific meetings about what package to choose so we don't exceed the data threshold. One year into the project and we are over. This is not surprising seeing that every field from every table is dumped. This is also how the data is displayed once imported. You will have to hide every meaningless field before using. To make matters worse there are some fields that don't move over without opening a support ticket with an Indian based company that does not work for commercial. I had extensive issues with the implementation that was beyond frustrating. The only thing that resolved it was conferencing the president into the meeting itself. Problems like dates being switched over to India time zones occurred almost routinely when opening a ticket for unrelated problems. This would result in more Tickets. Very important to know that using this product will almost certainly cause you to exceed your data limit with SalesForce as well. Both companies allow this data to exceed the limits until you are fully integrated (which takes months) before they hit you with the bad news. They will present you with a nice clean screen with just your important information on it during the presentation. The reality is you will have all fields that will need to be researched through your ERP system to just get the proper name. Example: You could have multiple fields that represent the shipping method.
Antwort des Softwareanbieters
von Commercient an 29.5.2018
This is a fake review posted anonymously by a competitor. We are working with Capterra to have this fake review removed. Capterra tell us that although they identify ¿real¿ people using Linkedin, they cannot confirm that a reviewer is an end user of our software.
The information presented by this anonymous entity is blatantly false, misleading and malicious.
Be assured, Commercient filters, maps and SYNCs only the data that is relevant to a customer¿s ¿use case¿, and we optimize the data limits in Salesforce.
Commercient is a global company with 24/7 support. All of our valued staff are employed by Commercient, and have many years of Salesforce training and expertise.
We offer self help and Premier customer success plans with 48 hour response times, and provide extensive support resources.
We SYNC thousands of ERP and CRM users worldwide and process millions of transactions a month on our platform.