--- description: Detaillierte Informationen über Upper Hand zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Upper Hand Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Turnierplaner Software & Ligaverwaltung](/directory/30751/sports-league/software) > [Upper Hand](/software/151570/upper-hand) # Upper Hand Canonical: https://www.capterra.ch/software/151570/upper-hand Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/151570/upper-hand?page=2) > Vereinfacht das Business-Management von Sportunternehmen und bietet innovative Marketing-Tools mit maßgeschneiderter Software und Preisgestaltung. > > Bewertung: **4.1/5** von 110 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Upper Hand? Zu den Kunden gehören Profis für Sportmanagement, Coaches, Trainer und mehr. Wenn du für die Registrierung, finanzielle Verfolgung oder Planung für ein Sportunternehmen verantwortlich bist, ist Upper Hand das perfekte Tool für dich\! ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 110 Nutzerbewertungen | | Bedienkomfort | 3.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Upper Hand - **Region**: Indianapolis, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 79.00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Adressbuch - Alarmfunktion / Benachrichtigungen - Anwesenheitsmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM-Systeme - Echtzeit-Planung - Elternportal - Erinnerungen - Facility Asset Management - Farbkodierung/Symbole - For Gyms - For Yoga/Pilates Studios - Franchise-Intranet - Gebühren-Management - Geräte-Management - Gruppenanmeldung - Inventarverwaltung - Kalender-/Erinnerungssystem - Kalenderverwaltung - Klassen-Management - Kommunikationsmanagement - Kontaktmanagement - Kundenmanagement - Kundenportal - Mitglieder-Datenbank - Mitglieder-Management - Mitgliederkommunikation - Mitgliederverzeichnis - Mitgliedschaft-Management - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Mobile App - Mobiler Zugriff - Online-Anmeldung - Online-Buchung - Online-Zahlungen - Raumverwaltung - Reservierungs-Management - Studenten-Management - Team-Management - Teilnehmer-Tracking - Terminplanung - Veranstaltungsmanagement - Verfolgen der Teilnahme - Verfügbarkeit-Management - Website-Management - Wiederkehrende- / Abonnement-Abrechnung - Zahlungsabwicklung ... und 17 weitere Funktionen ## Integrationen (2 insgesamt) - Fivetran - Snowflake ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Turnierplaner Software & Ligaverwaltung](https://www.capterra.ch/directory/30751/sports-league/software) ## Ähnliche Kategorien - [Turnierplaner Software & Ligaverwaltung](https://www.capterra.ch/directory/30751/sports-league/software) - [Yoga Studio Software](https://www.capterra.ch/directory/30755/yoga-studio/software) - [Club Management Software](https://www.capterra.ch/directory/30215/club-management/software) - [Fitnessstudio Software](https://www.capterra.ch/directory/30910/fitness/software) - [CAFM Software](https://www.capterra.ch/directory/30211/facility-management/software) ## Alternativen 1. [Dash](https://www.capterra.ch/software/1030372/daysmart-recreation) — 4.2/5 (31 reviews) 2. [Wowflow](https://www.capterra.ch/software/1013136/wowflow) — 5.0/5 (17 reviews) 3. [Connecteam](https://www.capterra.ch/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [SmartRec](https://www.capterra.ch/software/198905/smartrec) — 4.3/5 (146 reviews) 5. [EMS](https://www.capterra.ch/software/88249/ems-scheduling-software) — 4.4/5 (65 reviews) ## Nutzerbewertungen ### "Great start and potential" — 3.0/5 > **Jameson** | *22. Januar 2020* | Professionelles Training & Coaching | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like that it is automated and allows for me to focus more time on delivering my services rather than registering and recording participants > > **Nachteile**: I would like the communication to clients to be more customization and I would like my clients to have an easier time navigating the software. I receive a lot of "please help" emails for relatively simple and common things. (like signing up for a session or unscheduling a session). > > It has certainly given my coaches more independence to function on their own and manage their own sessions. I have needed to send out fewer reminders and be the "middle man" much less. ----- ### "Creating Margin" — 5.0/5 > **Josh** | *10. August 2022* | Sport | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The main reason I switched to upperhand was to cut down on the time I was spending with scheduling and coaches’ payroll and I have been extremely satisfied. I am spending much less time on that and more time on actually growing the business > > **Nachteile**: There are some calendar features I would like to see implemented such as “drag and drop” and a direct link from the calendar session to the client profile. There are also changes I feel are important to the client experience. Many clients get confused between parent and participant profiles. That’s the number one headache I have and the biggest complaint I get from clients is confusion beteeen profiles. > > Overall I am highly satistfied. ----- ### "Upper Hand does not deliver on deliverables" — 1.0/5 > **Chris** | *12. Dezember 2024* | Sport | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Relatively good user interface so it’s easy to use on client side. > > **Nachteile**: They would not deliver on what they told me they would > > I requested for multiple memberships per account. They still don’t have this option. ----- ### "Great Business Tool" — 5.0/5 > **Chris** | *11. August 2022* | Sport | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Really nice way to have all your clients in one system. > > **Nachteile**: Can be confusing especially on the customer face, when signing up for the first time. I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership. > > It has helped me a lot so far\! ----- ### "Easy for customers, but lacks some bells and whistles" — 4.0/5 > **Liz** | *19. November 2020* | Sport | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The software is pretty easy for customers to use, and we have a lot more customers doing their own account management vs. asking me to do it like they did with our last CRM. It looks great, and creating events is very easy. > > **Nachteile**: It's hard to tell what your customers owe. Different things are managed in different places - to cancel a lesson you have to go to the contacts tab, to mess with a membership you have to go to the membership tab (can't do it from the contacts page), to see what people owe you have to go to reports. It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead. Also, it sends way too many emails, including a receipt that makes customers think they've been double charged because of the way it's worded. > > Upper Hand doesn't have as many features as our old software, which makes it a little harder to use when you're used to having tons of control. But the plus side is that it does a few things very, very well. Overall our customers are having a much easier time using this software, and it's straightforward if you're doing straightforward things with it. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/151570/upper-hand?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/151570/upper-hand) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten