von Chronogolf4.8/5 120 Bewertungen
Wer nutzt diese Software?
Durchschnittliche Bewertung120 Bewertungen
- Gesamt 4.8/5
- Benutzerfreundlichkeit 4.8/5
- Kundenservice 4.9/5
- Funktionen 4.7/5
- Preis-Leistungs-Verhältnis 4.7/5
- Kostenlose Version Nein
- Gratis Testen Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2012
Chronogolf bietet innovative cloudbasierte Club-Management-Lösungen, die von der Online-Buchung über elektronische Abschlagzettel, Point of Sale für deinen Pro-Shop und dein Restaurant, Inventarmanagement, Mitgliederverwaltung, Turnierverwaltung, Kundenloyalität und vieles mehr reichen.
- Elektronische Spielpläne (Golf)
- Lohn- und Gehaltslisten-Management
- Verkaufspunkt POS
Die hilfreichsten Reviews für Chronogolf
Bewertet am 8.2.2018
Chronogolf is a tee-sheet management system that actually cares about their clients!
Kommentare: When we partnered with Chronogolf they were still a young company and not all of the features we needed were there, but they have been great at growing with us and constantly upgrading to provide a better product.
Vorteile: I love how easy it is to use, it's pretty much fool proof! It's very intuitive and all of my employees pick up on it quickly, especially all the millennials joining the work force. The super clean and tidy interface is also very easy to explain to customers and we have found our web-based bookings have increased due to this. I also love that they are continually in touch with updates and take the time to ask what feature their clients need or want to see next. The personal touch goes a long way! That's what we as golf course operators provide for our customers so it is nice to see a tee-sheet management company who does the same for their clients.
Bewertet am 28.11.2019
We are extremely pleased with the Chronogolf system. Best System out there!
Kommentare: The experience working with Chronogolf has be very positive. The are a great team player with golf facilities. We are looking forward to seeing the growth of best of business relationships to further our business and no trade times! We feel we have found a long term partner to help grow our business by providing an open platform to provide better services to our customers.
Vorteile: It is a modern cloud based system that is simple or as complex as you would like. If you are coming from an older style point of sale system it will take a little while to get up to speed, but don't worry the support services are prompt, competent and patient. The ability to work from home to manage the system has been great for our management team. Reports are detailed and easy to run. Collecting customer information is straight forward. Different modules are available as your comfort level with the product increases that will help differential your golf facility from the crowd. The system works seamlessly with Lightspeed and has resulted in improved bottom line performance in every department category. It is easy to make informed decisions on performance as you go along.
Nachteile: There is so much capability with this system you can get overwhelmed in the first peak season. We are really looking forward to the off season to strategically go through the system for improved performance. It is a intuitive system but there is a lot of potential to challenge your team.
Bewertet am 24.9.2019
I am very very pleased with the Chronogolf system
I love the fact that I can work from home, I can watch the tee sheet and bookings, look at sales is very convenient . The online help at the bottom right of the screen has been a life saver. Early in the season after we went live we would run in to different scenarios that we need help with. It was as easy as typing in the question , responses and solutions were within minutes. No waiting on hold on a 1-800 number listening to music. This help was 7 days a week as well. As an accountant by trade , I am all about numbers , so I love the reporting and the different ways you can segment and isolate data.
We also wanted the feature where we had the ability to process payments over the winter. Almost 25% of our membership use our winter payment plan, were they can divide their memberships and services into 6 equal payments. This can all be done now through Chronogolf and the Stripe feature. I was began working with representative and she walked be through a couple of different ways to do this and she sent me a helpful follow up email recapping our training system.
There are training modules you can access and go back to take a refresher on if you think you need to learn more.
Last year our golf course made the decision to switch from paper tee sheet and an antiquated POS system. We didn't make this decision lightly either. Cost, practicality , ease of use were just some of the many factors we considered when we went shopping for a replacement. We even did a site visit to one of our local courses who was using the Chronogolf product. The manager very generously spent a couple of hours with us showing us how he used it and what he considered the pro's and con's .
Our board of directors made the decision in February to go with the Chronogolf product and I was appointed the person in charge of implementation and training. I have to say before I started, I was apprehensive , actually dreading the switch. Well, I have to admit I was pleasantly surprised. After an initial conference call, I was appointed a trainer/facilitator to help our golf course and myself navigate this process. My trainer represenative, was polite, patient and very accessible. I say patient because I certainly have basic computer knowledge , but I was worried I did not know enough technical stuff. Anything I did not know represenative walked me through it. We built our tee sheet and POS system basically using the template they provide yet still customizing it for our own specific needs. We worked away on the off season an we were ready to go live on time for our opening.
I love the cloud based aspect , for us this made accessing information so much quicker.
Nachteile: The one time this summer that Chronogolf experienced a system wide issue as a result of AWS being down, they were very quick to reach out to all of us through a message on the tee sheet and email that the problems we were experiencing were theirs not ours. That saved us time , instead of running around test our wifi and routers thinking the problem was us.
Bewertet am 15.6.2017
Great cloud based system with clean UI
Vorteile: Cloud based! Can be accessed from any device from anywhere. Tee sheet and booking procedure is easy and looks great. Pleasing to the eye and very intuitive in nature. Creating tee times and rates are a bit of a process but once you get the flow it becomes second nature. Creating tournaments and events are simple and can be accessed online. Reporting and statistical information is wonderful and easy to access. Has wonderful features for promotions that work great especially if you have punch cards or multiple round deals. Customer service response is timely and helpful.
Nachteile: UI on a phone is buggy. Needs it's own dedicated app. Limited features compared to other golf software. Lightspeed POS has limitations and isn't tailored towards a golf operations unique set of requirements. Online booking procedure for guests differs from other software but still does the job.
Antwort des Softwareanbieters
von Chronogolf an 15.6.2017
Hey Chad! Thank you for taking the time to review Chronogolf - it means a lot to us.
We're getting great feedback on our punchcard/package features, and we're rolling out some exciting features over the summer that you'll appreciate.
As for the UI on the phone, we're actually releasing a native app in the coming weeks. We'll make sure to include you in the private beta launch!
Bewertet am 23.9.2019
The Point of Sale system, Lightspeed, is brilliant.
Kommentare: Overall the software is brilliant from a club management point of view and makes my life so much easier.
- The system works seamlessly with Lightspeed POS and makes our day to day tasks so much more efficient. As a result we are so much more accurate with all our work.
- The subscription selling process is so simple and customizable for each customer it gives my staff confidence they will get it right first time every time.
- The dynamic pricing model is brilliant and moves with our demands to reflect a price which is reasonable for the amount of traffic we have on a given day. Once set up you don’t need to worry about it again.
- We use the events page to sell our junior camps online. This is a great portal to have as we can send our customers a link so they can read all about the camps and sign up online. This can be used for social events and banquets to sell ticket also.
- With both pieces of software integrated (POS and Tee Sheet), it saves us double work setting up memberships and green fee types in both. Lightspeed is also integrated with Xero accounting software so our accountants can see their accounts the following day!
- The software has a chat system and the Chronogolf staff are always there to help. Most issues are solved immediately but any that aren’t are resolved with a couple of days.
- The organisation of the system takes time but once a member of staff has responsibility for this it works well.
- The system can be slow at times but this is rare.
- Golf shops products need to be made up from scratch but this also gives us the ability to create them the way we want too.
- When sending out sms or email messages from the tee sheet it doesn’t keep a record of what was sent to look back at.