Analytic Call Tracking

von Analytic Call Tracking

4 / 5 1 Bewertung
Analytic Call Tracking

Durchschnittliche Bewertung

1 Bewertung
  • Gesamt 4 / 5
  • Bedienkomfort 4 / 5
  • Kundenservice 3 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Training Webinare

Angaben zum Hersteller

  • Analytic Call Tracking
  • http://www.analyticcalltracking.com

Über Analytic Call Tracking

Mobile call tracking software that enables companies to date call data with the real time dashboard and make multiple blacklists.

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Analytic Call Tracking Funktionen

  • Anrufaufzeichnung
  • Anrufer-Identifikation
  • CRM
  • IVR / Spracherkennung
  • Kampagnenmanagement
  • Konversion-Tracking
  • Stichwort-Nachverfolgung
  • Weiterleitung von Anrufen (Call Routing)

Die hilfreichsten Reviews für Analytic Call Tracking

I've used ACT in some form for the past three years. The software helps me track my client calls.

Mit Google übersetzen Bewertet am 3.5.2018
Deputy CFO
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: asdf
4/5
Gesamt
4 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: ACT's call tracking and reporting features allows me to prove to my clients that my marketing works (or doesn't lol). The reporting is really the best feature of this web based software. It shows you via graph of calls during a set time frame (day, week, months) and lists the individual calls by number, location, time of call and length of call. You have the option of recording calls also. You can also build your own call trees with drag and drop features. It also includes voice drops and call broadcasts - so you can build your own call center.

Nachteile: The user interface could be a lot better. For the most part it is just the bare essentials. Also the Help Desk states "Please Allow Up To 72 Hours For A Response". That will not do for most people.

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