---
description: Detaillierte Informationen über eWay-CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: eWay-CRM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

Canonical: https://www.capterra.ch/software/152769/eway-crm

Seite: 1 / 34\
Weiter: [Nächste Seite](https://www.capterra.ch/software/152769/eway-crm?page=2)

> CRM Add-in für Outlook, die bei der Verwaltung von Kontakten, Vertrieb, Projekten und Mail-Merges hilft. Sofort verfügbar auf iOS / Android.
> 
> Bewertung: **4.5/5** von 822 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet eWay-CRM?

Verkaufs- oder projektorientierte Organisationen mit Microsoft Outlook.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 822 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: eWay System
- **Region**: Kansas City, USA
- **Gegründet**: 2008

## Gewerblicher Kontext

- **Startpreis**: $ 20.00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch, Slowakisch, Tschechisch
- **Verfügbare Länder**: Australien, Deutschland, Irland, Kanada, Slowakei, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abonnenten-Management
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Anpassbare Felder
- Anwaltsmanagement
- Aufgabenmanagement
- Automatisches Telefonwahlgerät
- Berichterstattung / Analyse
- Berichterstattung / Projektverfolgung
- CAN-SPAM Compliance
- CRM-Systeme
- Daten-Import / -Export
- Dokumentenmanagement
- E-Mail-Management
- E-Mail-Tracking
- Engagement-Tracking
- Filesharing
- Fortschrittsverfolgung
- Fundraising-Management
- Für Versicherungsbranche
- Gemeinsame Kontakte
- Kampagnenanalysen
- Kampagnenmanagement
- Kontaktmanagement
- Kostenverfolgung
- Kundendatenbank
- Kundenmanagement
- Kundennachverfolgung
- Kundensegmentierung
- Leadmanagement
- Leistungsmanagement
- Management der Anruflisten
- Mitgliedschaft-Management
- Mobile Optimization
- Multi-Channel-Kommunikation
- Pipeline-Management
- Projektmanagement
- Projektplanung/Terminierung
- Ressourcenmanagement
- Sales-Pipeline-Management
- Statusverfolgung
- Suchen / filtern
- Terminplanung
- Terminplanung
- Vorlagen-Management
- WYSIWYG-Editor
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zeit & Kosten Verfolgung
- Zeitverfolgung

... und 35 weitere Funktionen

## Integrationen (15 insgesamt)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer ONE
- WordPress
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)

## Ähnliche Kategorien

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)
- [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software)
- [Kontaktmanagement Software](https://www.capterra.ch/directory/30016/contact-management/software)
- [CRM Software für Kleinunternehmen](https://www.capterra.ch/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.ch/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.ch/software/152373/hubspot-crm) — 4.5/5 (4455 reviews)
2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (6969 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.ch/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18770 reviews)
5. [Dynamics 365](https://www.capterra.ch/software/157279/dynamics-365) — 4.4/5 (5817 reviews)

## Nutzerbewertungen

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6. Januar 2026* | Öffentliche Sicherheit | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Nachteile**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

### "Sorry, i dont know (MNFORCE)" — 4.0/5

> **Nataša** | *5. März 2026* | Marktforschung | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: The system is very easy to use and intuitive. I also appreciate its clear and well-organized interface, which makes it simple to manage contacts, companies, and tasks efficiently
> 
> **Nachteile**: One limitation is that inactive companies or contacts cannot be easily deleted, which can make the database less organized over time.
> 
> Overall, my experience with eWay-CRM has been very positive. It is a practical and user-friendly CRM solution that integrates well with daily workflows and helps keep client communication and project management organized. It is especially useful for teams that need a simple and reliable CRM within their existing work environment.

-----

### "Production technician" — 3.0/5

> **Jana** | *26. August 2025* | Militär | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Nachteile**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "User experience with eWay" — 4.0/5

> **Daniel** | *27. Januar 2026* | Landwirtschaft | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: eWay-CRM Online is clear and well-structured and is fully integrated with the Pohoda accounting system. The mobile app is practical and easy to use.
> 
> **Nachteile**: The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration.
> 
> Overall, the experience has been mostly positive. I believe that over time all features will be transferred to the new eWay Online user interface and everything will be perfect.

-----

### "WOODYGLASS s.r.o." — 4.0/5

> **Michaela** | *18. März 2026* | Tiefbau | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: What I like most about eWay-CRM is its ease of use. The program is clear, functional, and integrated with Outlook.
> 
> **Nachteile**: I'm not comfortable with customizing templates. Sometimes templates don't get overwritten correctly.
> 
> We use Eway mainly as an overview of opportunities, projects and a contact list. In projects, we generate orders, contracts and other documents from templates. Everything is simple, clear and functional.

-----

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## Links

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