---
description: Detaillierte Informationen über eWay-CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: eWay-CRM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

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> CRM Add-in für Outlook, die bei der Verwaltung von Kontakten, Vertrieb, Projekten und Mail-Merges hilft. Sofort verfügbar auf iOS / Android.
> 
> Verdict: Rated **4.5/5** by 808 users. Top-rated for **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet eWay-CRM?

Verkaufs- oder projektorientierte Organisationen mit Microsoft Outlook.

## Quick Stats & Ratings

| Metric | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 808 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Based on overall reviews |
| Kundenbetreuung | 4.6/5 | Based on overall reviews |
| Preis-Leistungs-Verhältnis | 4.4/5 | Based on overall reviews |
| Funktionen | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: eWay System
- **Region**: Kansas City, USA
- **Founded**: 2008

## Commercial Context

- **Startpreis**: $ 20.00
- **Preismodell**:  (Free version available) (Gratis Testen)
- **Target Audience**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000
- **Deployment & Platforms**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch, Slowakisch, Tschechisch
- **Available Countries**: Australien, Deutschland, Irland, Kanada, Slowakei, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abonnenten-Management
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Angebote / Schätzungen
- Anpassbare Felder
- Anwaltsmanagement
- Aufgabenmanagement
- Automatisches Telefonwahlgerät
- Berichterstattung / Analyse
- Berichterstattung / Projektverfolgung
- CAN-SPAM Compliance
- CRM-Systeme
- Dokumentenmanagement
- E-Mail Marketing
- E-Mail-Management
- E-Mail-Tracking
- Engagement-Tracking
- Filesharing
- Fortschrittsverfolgung
- Fundraising-Management
- Für Versicherungsbranche
- Gemeinsame Kontakte
- Kampagnenanalysen
- Kampagnenmanagement
- Kontaktmanagement
- Kostenverfolgung
- Kundendatenbank
- Kundenmanagement
- Kundennachverfolgung
- Kundensegmentierung
- Leadmanagement
- Leistungsmanagement
- Management der Anruflisten
- Mitgliedschaft-Management
- Mobile Optimization
- Pipeline-Management
- Projektmanagement
- Projektplanung/Terminierung
- Ressourcenmanagement
- Sales-Pipeline-Management
- Statusverfolgung
- Suchen / filtern
- Terminplanung
- Terminplanung
- Vorlagen-Management
- WYSIWYG-Editor
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zeit & Kosten Verfolgung
- Zeitverfolgung

... and 35 more features

## Integrations (15 total)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer
- WordPress
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)

## Ähnliche Kategorien

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)
- [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software)
- [Kontaktmanagement Software](https://www.capterra.ch/directory/30016/contact-management/software)
- [CRM Software für Kleinunternehmen](https://www.capterra.ch/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.ch/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.ch/software/152373/hubspot-crm) — 4.5/5 (4445 reviews)
2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (6959 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.ch/software/204998/bigin-by-zoho-crm) — 4.7/5 (716 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18760 reviews)
5. [Dynamics 365](https://www.capterra.ch/software/157279/dynamics-365) — 4.4/5 (5806 reviews)

## Nutzerbewertungen

### "Great CRM system\!" — 5.0/5

> **Daniel** | *2. April 2025* | Informationstechnologie & -dienste | Recommendation rating: 9.0/10
> 
> **Vorteile**: Microsoft 365 Integration and easy to use platform. Support it's also great\!
> 
> **Nachteile**: it's using a lot of computer resources, but with a good configuration it will work
> 
> it's a great app tracking sales process and converting leads to customers;

-----

### ""Reliable and User-Friendly CRM"" — 5.0/5

> **Denis** | *11. Juni 2025* | Informationstechnologie & -dienste | Recommendation rating: 5.0/10
> 
> **Vorteile**: I appreciated the seamless integration with Microsoft Outlook, which made it easy to manage emails, tasks, contacts, and sales opportunities in one place. The interface feels familiar, especially for teams already using Microsoft 365. Customizable fields and workflows allowed us to tailor the CRM to our business needs without heavy technical involvement. The mobile app is also a plus for managing information on the go.
> 
> **Nachteile**: Sometimes the initial synchronization between Outlook and the CRM can be a bit slow, especially when dealing with large volumes of data. It's not a major issue, but it can be noticeable during setup or heavy use.
> 
> Overall, my experience with eWay-CRM has been very positive. It streamlined our customer and project management processes by integrating directly into Outlook, which made adoption easy for the team. The system is intuitive, customizable, and well-suited for small to mid-sized businesses. Support has been responsive whenever we had questions, and the ongoing updates show that the product is actively maintained and improved. It’s a reliable tool that has helped us stay organized and efficient.

-----

### "Daily life with eWay" — 5.0/5

> **Pavel** | *16. Februar 2026* | Industrieautomation | Recommendation rating: 10.0/10
> 
> **Vorteile**: Project section and offers and opportunities.
> 
> **Nachteile**: none, I like all.
> 
> open new company, start offers and opportunities, cycles of project, marketing capaign, assigment of tasks

-----

### "Production technician" — 3.0/5

> **Jana** | *26. August 2025* | Militär | Recommendation rating: 5.0/10
> 
> **Vorteile**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Nachteile**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "eWay-CRM in Outlook" — 5.0/5

> **Christian** | *11. Dezember 2025* | Informationstechnologie & -dienste | Recommendation rating: 10.0/10
> 
> **Vorteile**: I really liked how eWay-CRM feels like a natural part of Outlook—it makes managing emails, contacts, and projects so easy without switching tools. It’s great to have everything in one place and keep the whole customer journey organized and connected.
> 
> **Nachteile**: Setting up custom workflows for tasks, emails, or other eWay-CRM/Outlook elements currently requires coding skills, as low-code options aren’t available yet.

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