---
description: Detaillierte Informationen über eWay-CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: eWay-CRM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

Canonical: https://www.capterra.ch/software/152769/eway-crm

Seite: 1 / 34\
Weiter: [Nächste Seite](https://www.capterra.ch/software/152769/eway-crm?page=2)

> CRM Add-in für Outlook, die bei der Verwaltung von Kontakten, Vertrieb, Projekten und Mail-Merges hilft. Sofort verfügbar auf iOS / Android.
> 
> Bewertung: **4.5/5** von 825 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet eWay-CRM?

Verkaufs- oder projektorientierte Organisationen mit Microsoft Outlook.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 825 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: eWay System
- **Region**: Kansas City, USA
- **Gegründet**: 2008

## Gewerblicher Kontext

- **Startpreis**: $ 20.00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch, Slowakisch, Tschechisch
- **Verfügbare Länder**: Australien, Deutschland, Irland, Kanada, Slowakei, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abonnenten-Management
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Angebote / Schätzungen
- Anpassbare Felder
- Anwaltsmanagement
- Aufgabenmanagement
- Berichterstattung / Analyse
- Berichterstattung / Projektverfolgung
- CAN-SPAM Compliance
- CRM-Systeme
- Daten-Import / -Export
- Dokumentenmanagement
- E-Mail Marketing
- E-Mail-Management
- E-Mail-Tracking
- Engagement-Tracking
- Filesharing
- Fortschrittsverfolgung
- Fundraising-Management
- Für Versicherungsbranche
- Gemeinsame Kontakte
- Kampagnenanalysen
- Kampagnenmanagement
- Kontaktmanagement
- Kostenverfolgung
- Kundenmanagement
- Kundennachverfolgung
- Kundensegmentierung
- Lead-Qualifizierung
- Leadmanagement
- Management der Anruflisten
- Mitgliedschaft-Management
- Mobile Optimization
- Pipeline-Management
- Problemmanagement
- Projektmanagement
- Projektplanung/Terminierung
- Ressourcenmanagement
- Sales-Pipeline-Management
- Statusverfolgung
- Suchen / filtern
- Terminplanung
- Verkaufsprognose
- Vorlagen-Management
- WYSIWYG-Editor
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zeit & Kosten Verfolgung
- Zeitverfolgung

... und 35 weitere Funktionen

## Integrationen (21 insgesamt)

- 3CX
- Constant Contact
- Copilot
- Ecomail
- GPS Commander
- Leady
- Mailchimp
- Make
- Microsoft 365
- Microsoft Copilot Studio
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams

... und 6 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)

## Ähnliche Kategorien

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)
- [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software)
- [Kontaktmanagement Software](https://www.capterra.ch/directory/30016/contact-management/software)
- [CRM Software für Kleinunternehmen](https://www.capterra.ch/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.ch/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.ch/software/152373/hubspot-crm) — 4.5/5 (4481 reviews)
2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (6993 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.ch/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18803 reviews)
5. [Dynamics 365](https://www.capterra.ch/software/157279/dynamics-365) — 4.4/5 (5846 reviews)

## Nutzerbewertungen

### "The Most Useful Extension for Outlook" — 5.0/5

> **Peter M.** | *13. Juli 2026* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It works great with Outlook. It's just as good as it needs to be—both on the desktop and in the cloud. The interfaces work right away. Customer support is impressive—they really go out of their way, even on the phone. Absolutely a great deal—no question about it.
> 
> **Nachteile**: The transition from a trial user to a Pro user was not straightforward, it took two or three tries.
We're missing the CHF currency \!\!\!
> 
> It works exactly the way we want it to. It extends Outlook in a useful way without unnecessary features like campaigns, sales trends (we have that in the ERP), etc. And it's great for managing projects—without going to extremes.

-----

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6. Januar 2026* | Öffentliche Sicherheit | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Nachteile**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

### "Evaluation" — 4.0/5

> **Anna** | *28. Januar 2026* | Baumaterial | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: The customer can customize almost everthing to his needs. The best thing is the workflow regarding our projects.
> 
> **Nachteile**: everything has to be paid for (every small change is very expensive - considering that we are not sure, if it will work for us). That is what is holding us back.

-----

### "Production technician" — 3.0/5

> **Jana** | *26. August 2025* | Militär | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Nachteile**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "EDISS - marking" — 4.0/5

> **Robert** | *17. Oktober 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: I like eway-crm mobile app. I have all clients' contacts immediately when I need them or if clients call me I see who it is.
> 
> **Nachteile**: In the mobile version of eWay, there were missing some features that were in the PC version. It limited me in my work, I was in the field.
> 
> I have experience with other CRM systems too and eWay is easier for modifying forms, adding new downlist and more intuitive for users' work.

-----

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## Links

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