---
description: Detaillierte Informationen über eWay-CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
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title: eWay-CRM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

Canonical: https://www.capterra.ch/software/152769/eway-crm

Seite: 1 / 34\
Weiter: [Nächste Seite](https://www.capterra.ch/software/152769/eway-crm?page=2)

> CRM Add-in für Outlook, die bei der Verwaltung von Kontakten, Vertrieb, Projekten und Mail-Merges hilft. Sofort verfügbar auf iOS / Android.
> 
> Bewertung: **4.5/5** von 827 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet eWay-CRM?

Verkaufs- oder projektorientierte Organisationen mit Microsoft Outlook.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 827 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: eWay System
- **Region**: Kansas City, USA
- **Gegründet**: 2008

## Gewerblicher Kontext

- **Startpreis**: $ 20.00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Norwegisch, Slowakisch, Tschechisch
- **Verfügbare Länder**: Australien, Deutschland, Irland, Kanada, Slowakei, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abonnenten-Management
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Angebote / Schätzungen
- Anpassbare Felder
- Anwaltsmanagement
- Aufgabenmanagement
- Automatisches Telefonwahlgerät
- Berichterstattung / Analyse
- Berichterstattung / Projektverfolgung
- CAN-SPAM Compliance
- CRM-Systeme
- Dokumentenmanagement
- E-Mail-Tracking
- Engagement-Tracking
- Filesharing
- Fortschrittsverfolgung
- Fundraising-Management
- Für Versicherungsbranche
- Gemeinsame Kontakte
- Kampagnenanalysen
- Kampagnenmanagement
- Kontaktmanagement
- Kostenverfolgung
- Kundendatenbank
- Kundenmanagement
- Kundennachverfolgung
- Kundensegmentierung
- Leadmanagement
- Leistungsmanagement
- Management der Anruflisten
- Mitgliedschaft-Management
- Mobile Optimization
- Multi-Channel-Kommunikation
- Pipeline-Management
- Projektmanagement
- Projektplanung/Terminierung
- Ressourcenmanagement
- Sales-Pipeline-Management
- Statusverfolgung
- Suchen / filtern
- Terminplanung
- Terminplanung
- Verkaufsprognose
- Vorlagen-Management
- WYSIWYG-Editor
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zeit & Kosten Verfolgung
- Zeitverfolgung

... und 35 weitere Funktionen

## Integrationen (20 insgesamt)

- 3CX
- Constant Contact
- Copilot
- Ecomail
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Copilot Studio
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Poll Everywhere

... und 5 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)

## Ähnliche Kategorien

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)
- [CRM-Systeme](https://www.capterra.ch/directory/2/customer-relationship-management/software)
- [Kontaktmanagement Software](https://www.capterra.ch/directory/30016/contact-management/software)
- [CRM Software für Kleinunternehmen](https://www.capterra.ch/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.ch/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.ch/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
2. [Zoho CRM](https://www.capterra.ch/software/155928/zoho-crm) — 4.3/5 (7002 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.ch/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18811 reviews)
5. [Kylas Sales CRM](https://www.capterra.ch/software/210630/kylas) — 4.8/5 (625 reviews)

## Nutzerbewertungen

### "The Most Useful Extension for Outlook" — 5.0/5

> **Peter M.** | *13. Juli 2026* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It works great with Outlook. It's just as good as it needs to be—both on the desktop and in the cloud. The interfaces work right away. Customer support is impressive—they really go out of their way, even on the phone. Absolutely a great deal—no question about it.
> 
> **Nachteile**: The transition from a trial user to a Pro user was not straightforward, it took two or three tries.
We're missing the CHF currency \!\!\!
> 
> It works exactly the way we want it to. It extends Outlook in a useful way without unnecessary features like campaigns, sales trends (we have that in the ERP), etc. And it's great for managing projects—without going to extremes.

-----

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6. Januar 2026* | Öffentliche Sicherheit | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Nachteile**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

### "User experience with eWay" — 4.0/5

> **Daniel** | *27. Januar 2026* | Landwirtschaft | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: eWay-CRM Online is clear and well-structured and is fully integrated with the Pohoda accounting system. The mobile app is practical and easy to use.
> 
> **Nachteile**: The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration.
> 
> Overall, the experience has been mostly positive. I believe that over time all features will be transferred to the new eWay Online user interface and everything will be perfect.

-----

### "Production technician" — 3.0/5

> **Jana** | *26. August 2025* | Militär | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Nachteile**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "Evaluation" — 4.0/5

> **Anna** | *28. Januar 2026* | Baumaterial | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: The customer can customize almost everthing to his needs. The best thing is the workflow regarding our projects.
> 
> **Nachteile**: everything has to be paid for (every small change is very expensive - considering that we are not sure, if it will work for us). That is what is holding us back.

-----

Seite: 1 / 34\
Weiter: [Nächste Seite](https://www.capterra.ch/software/152769/eway-crm?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/152769/eway-crm)

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