--- description: Detaillierte Informationen über EnjoyHQ zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EnjoyHQ Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Produktmanagement Software](/directory/30865/product-management/software) > [EnjoyHQ](/software/152953/nomnom) # EnjoyHQ Canonical: https://www.capterra.ch/software/152953/nomnom Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/152953/nomnom?page=2) > Erhalte all dein Kunden-Feedback an einem Ort. Sammle, organisiere und teile einfach all dein Kunden-Feedback und Benutzer-Forschung. > > Bewertung: **4.8/5** von 14 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet EnjoyHQ? Produktionsteams, CX-Team und UX-Teams ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 14 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: EnjoyHQ - **Region**: Los Angeles, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: $ 200.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Anforderungsmanagement - Anmerkungen - Berichterstattung / Analyse - Berichterstattung und Statistik - Dashboard Software - Daten-Import / -Export - Datenvisualisierung - Feedback-Management - Forschung mit gemischten Methoden - Ideenmanagement - Multichannel-Datenerfassung - Negatives Feedback Management - Nutzerforschungsanalyse - Third-Party Integrations - Umfragen & Feedback - User Journeys - Werkzeuge zur Zusammenarbeit - Workflow-Management ## Integrationen (19 insgesamt) - AskNicely - Delighted - Drift - Dropbox Business - Google Docs - Google Drive - Help Scout - Intercom - JIRA Service Management - Jira - Salesforce Sales Cloud - SatisMeter - Slack - Trello - Trustpilot ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Produktmanagement Software](https://www.capterra.ch/directory/30865/product-management/software) ## Ähnliche Kategorien - [Produktmanagement Software](https://www.capterra.ch/directory/30865/product-management/software) - [UX-Tools](https://www.capterra.ch/directory/31036/ux/software) - [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software) - [Qualitative Datenanalyse Software](https://www.capterra.ch/directory/31297/qualitative-data-analysis/software) ## Alternativen 1. [Lucky Orange](https://www.capterra.ch/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Dovetail](https://www.capterra.ch/software/174077/dovetail) — 4.6/5 (97 reviews) 3. [Pendo](https://www.capterra.ch/software/151951/pendo-platform) — 4.5/5 (238 reviews) 4. [XM for Strategy & Research](https://www.capterra.ch/software/72396/strategy-and-research) — 4.7/5 (424 reviews) 5. [Survicate](https://www.capterra.ch/software/132914/survicate) — 4.6/5 (99 reviews) ## Nutzerbewertungen ### "Great feedback management tool" — 4.0/5 > **Verifizierter Rezensent** | *3. Juni 2021* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The tool is quite simple, which means that the on boarding and the learning curve is quite short. It gets the job done > > **Nachteile**: Lacks integrations Tagging is kind of cumbersome and could be improved… automatically tag based on ML would be ideal > > Good, but can be improved. Trust their development team will get the missing things done ----- ### "Easy to use, share and grow your insights over time\!" — 5.0/5 > **Moa** | *7. Juli 2021* | Fluggesellschaften/Luftfahrt | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I very much enjoy (no pun intended) having this linear workflow of collection \> analysing \> structuring and reporting. I love the data management tools: rules, properties and tags. They are sophisticated and dynamic. > > **Nachteile**: I'd like more variety in terms of data reporting: colors, charts, visuals. Especially in times like these when people are so stuck behind their screens. It's also part of how we show the value of enjoy to our stakeholders. > > We've learned how to aggregate data in a valuable and meaningful way, as well as share those insights more frequently and transparently across the company. I've been an advocate for Enjoy since the get go, and had plenty of demos for our company about how to use it. We now even have our CX team joining the Product and UX team in Enjoy which has been great. ----- ### "Still Getting Acquainted" — 4.0/5 > **Brittanie** | *19. Oktober 2020* | Verbraucherdienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I love that the team will be more able to utilize past research once we get it all loaded and setup, but mostly I love the support that the team gives in setting up EnjoyHQ. They have some amazing documentation and support articles on getting started. > > **Nachteile**: I wish I could allow all viewers to search through the archives and discover trends on their own. > > So far, it's been great, but we're still in the setting up stage. ----- ### "Experience with EnjoyHQ as a B2B marketing platform with 1000 employees." — 5.0/5 > **Zsombor** | *3. Oktober 2019* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We have a UX Research team of 6 persons, plus about 20 product managers. A tremendous amount of customer insights are generated every week. What I like most about EnjoyHQ is that it enables us to make use of that wealth of information. Whenever I start a new research project, I am sure to find 50 to 100 existing research notes that touch on that topic. It gives us a leg up. But that's just what a research repository at it's best. What makes EnjoyHQ special (we have tried 5 other solutions and surveyed 20 other) is I think the continuous care they show for our needs. Each other solution falls short somewhere along the research workflow. > > **Nachteile**: Although EnjoyHQ follows sound and industry-standard data security practices, we miss a SOC2 or ISO27001 certification. Unfortunately, no other vendor has such certifications according to our investigation. > > Apart from accumulating knowledge and helping us to surface the relevant bits whenever those are needed it has the potential of reaching one of our long-term goals: democratizing research. What this means for us is 1) tapping into the knowledge of other -non-product focused- departments, e.g. sales and support 2) enable other departments to use our knowledge. ----- ### "Review EnjoyHQ" — 5.0/5 > **Caroline** | *18. November 2019* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software is easy to use. The rules in which you can auto-tag feedback is very powerful. The support is great, fast and honest. Right now, we collect feedback more often and it is all collected in one place accessible for everybody. > > **Nachteile**: At this moment (I am using this software for a month now) I have nothing I dislike > > We are now collecting and gathering feedback company-wide that is accessible for everybody. We can now do follow-ups on the received feedback to build customer loyalty. And most importantly, we can now improve our software product based on user feedback to met user needs. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/152953/nomnom?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/152953/nomnom) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten