--- description: Detaillierte Informationen über PRIME BPM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PRIME BPM Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [BPM-Tools](/directory/30010/business-process-management/software) > [PRIME BPM](/software/154618/prime-bpm) # PRIME BPM Canonical: https://www.capterra.ch/software/154618/prime-bpm Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/154618/prime-bpm?page=2) > Cloudbasierte Software zur Verbesserung der Geschäftsumgebungen, die dir dabei hilft, deine Prozesse abzubilden, zu analysieren, zu verbessern und zu überwachen. > > Bewertung: **4.4/5** von 45 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet PRIME BPM? Jede mittelgroße oder große Organisation (privater oder öffentlicher Sektor) in verschiedenen Branchen sowie auf lokaler, staatlicher und bundesstaatlicher Ebene kann PRIME für effizientes Prozessmanagement und Verbesserungen einsetzen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 45 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: PRIME BPM - **Region**: Brisbane City, Australien - **Gegründet**: 2015 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - Aufgabenmanagement - Berichterstattung / Analyse - Compliance-Verfolgung - Drag-and-Drop - Kontrolle des Genehmigungsprozesses - Prozessmodellierung & Design - Rollen-basierte Genehmigung - Suchen / filtern - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zugriffskontrollen / Berechtigungen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [BPM-Tools](https://www.capterra.ch/directory/30010/business-process-management/software) ## Ähnliche Kategorien - [BPM-Tools](https://www.capterra.ch/directory/30010/business-process-management/software) - [Workflow Management Systeme](https://www.capterra.ch/directory/30091/workflow-management/software) ## Alternativen 1. [BIC Platform](https://www.capterra.ch/software/181735/BIC-Platform) — 4.4/5 (80 reviews) 2. [Zapier](https://www.capterra.ch/software/130182/zapier) — 4.7/5 (3043 reviews) 3. [Visio](https://www.capterra.ch/software/201133/visio) — 4.5/5 (3279 reviews) 4. [Lucidchart](https://www.capterra.ch/software/146136/lucidchart) — 4.5/5 (2247 reviews) 5. [Asana](https://www.capterra.ch/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Nutzerbewertungen ### "Excellent BPM Software" — 5.0/5 > **Dena** | *2. Januar 2026* | Staatsverwaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software is user friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged. There are great options for engaging with other users, to build up a community for support and to share best practices. Best of all, they are always working to improve the software and increase the range of their offerings to better serve their customers. > > **Nachteile**: Updates changed some formatting to existing process maps, which proved frustrating, but the assigned reps were very receptive to feedback. Occasionally there are lags and sometimes maps will freeze and be unable to save progress, however this can be solved by frequent saving (as long as you remember to do so). > > It's been very positive, and our organization has an excellent working relationship with all contacts we've encountered. ----- ### "London District Catholic School Board" — 5.0/5 > **Michael** | *3. September 2024* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Everything is under one umbrella from process mapping to creating and analyzing an improvement. > > **Nachteile**: It's not really a Con but if I had to pick one it would be the amount of learning that has to be done while navigating the tool. > > Awesome. I love this tool. Although there is a great deal still to learn and unpack but I can't wait to utilize all PRIME has to offer. ----- ### "Good for main purpose but extra features are improvement opportunities" — 3.0/5 > **Madeleine** | *10. Dezember 2020* | Bürgerliche & soziale Einrichtungen | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: The main purpose of the software is to map processes using BPMN so as to support clarity in process development and gap analysis. Added on to this are the value assessment calculations that are used for more robust calculations based on time and cost for individual tasks. The program is good and improving with these main tasks. > > **Nachteile**: In this day and age the user compares functionality of a graphic program to other readily available software such as Microsoft and Adobe offerings, and expects to be able to do all of the same things with objects that are done in those programs. e.g. cut and paste between windows with ease, group objects etc. PRIME is clunky in comparison as a graphic program. If it weren't for the analysis functions, then it would rate poorly as a purely map building software that allows objects to be linked and text to be entered. Deployment of PRIME as a key resource for staff in our organisation was curtailed by a simple problem - the export of the tasks in the Standard Operating Procedure is not in the same order as the process, rather in the order the tasks are entered in by the person who creates the map. So the SOP export is essentially useless. The PRIME team have not been able to solve this issue, although it has been raised for months. This has been a major set back for our organisation and Team. Calculations within the analyzer functions are not well explained by the developers, and yet we need to have confidence to present this data to our organisation. Since this is the only feature that sets PRIME apart from a simple graphic design program, then I would have expected a much better engagement on this feature with the professional end user . I have had to run manual calculations and tests to figure out how the analyser functions work and the background assumptions. > > There has been regular contact with the organisation, and we have seen improvements in formatting of reports and glitches within the system. As a mapping program used daily it is pleasant to use. Confidence in the product is not there yet as the full service product it is advertised to be. ----- ### "Prime Enables Real Time Mapping with SMEs" — 5.0/5 > **Belinda** | *1. November 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use tools, speed and reliability mean that I can map processes in workshops with subject matter experts (SMEs). This reduces the time it takes to finalise process maps and return to SME for confirmation. The lasso and space tools make it simple to move items and add space for extra tasks, and no more wasting time on formatting and trying to fit processes on one page. > > **Nachteile**: Draft processes cannot be shared or viewed by users for collaborating - this is only possible by publishing the process through the approval cycle. > > Customer experience is front of mind and service levels exceed expectations. There is a strong culture of helping customers to succeed, and regular releases with new functionality based on customer feedback. ----- ### "Why we love PrimeBPM" — 5.0/5 > **Jelena** | *8. November 2023* | Staatsverwaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We started using PrimeBPM as our main process mapping tool a year ago and we have mapped over 200 internal processes so far. We're seeing the value of having these processes in PrimeBPM as it's very user friendly and PrimeBPM staff are always available to give us a hand and help with additional information, bug fixing or even improving some features to fit our needs as an organisation. > > **Nachteile**: Not being able to color code tasks in Designer module, it would help us enormously especially while presenting a process map or doing a handover. > > Well done team for your expertise and hard work\! :) ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.ch/software/154618/prime-bpm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/154618/prime-bpm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | sv | | ----- ## Strukturierte Daten