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Square Point of Sale
Was ist Square Point of Sale?
Der vollständige Registrierungsservice von Square ist eine umfassende POS-Lösung, die eine Reihe von Tools bietet, von der Nachverfolgung von Verkäufen und Inventar bis hin zu umfassenden Analysen. Square ist ein Service für dein gesamtes Unternehmen, von der Registrierung bis hin zur Erstellung von Berichten auf deinem Laptop. Unabhängig davon, ob du im kleinen Stil verkaufst oder deinen zwanzigsten Standort eröffnet hast – mit Square wird das Geschäft ein wenig einfacher.
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Bewertungen über Square Point of Sale
Square POS User Review
Square Point of Sale ohne Funktion
Kommentare: Ich hoffe, dass Square Point of Sale Ihr Prdukt verbessern (Entwicklung und Zahlungsprozesse) und danach wieder an alles freischalten.
Vorteile:
Enthält richtig viele und gute Funktionen und Futures aber sie funktionieren nicht 100%. Diese Funktionen müssen komplett neu entwickelt und sicher werden, dass diese Funktionen richtig funktionieren bevor sie diese Produkte an der Kunde abgeben
Nachteile:
Ich habe mehere mal versucht etwas online zu bezahlen, aber die Prozess hat immer fehlgeschlagen. Funktionen und Tools hängen immer ab.
In Betracht gezogene Alternativen:
Reliable and great customer service
Vorteile:
integrates well with my EMR platform and makes invoicing streamlined. Using customer service to locate old invoices was really straightforward
Nachteile:
Fees are expensive and I wish they were less or could be modified based on volume
In Betracht gezogene Alternativen:
A very user friendly POS system
Kommentare: Overall experience was amazing. Loved how it made everything easier!
Vorteile:
Super easy and user friendly! Also have standard fees. Amazing for small business. Customer support seemed okay as well.
Nachteile:
Yet haven't found any bigger issues. Everything seems fine.
Dont expect great support
Kommentare: I've been up and down every channel I can to resolve an issue centered around a dispute a customer filed. For starters, this customer should have been refunded but my team never hit the refund button. Once I saw the dispute, I immediately ACCEPTED it. This was on October 10th. Fast forward to Nov 20th and the customer has not seen any money refunded. After 5 different calls with support and having the issue escalated, two different calls with our representative - I was told the same response "Square has been informed that the disputed payment should be credited back to the cardholder’s account. Please refer your customer to their bank for more information on when to expect the credit." Each time the customer called his bank and was told "there is no communication from Square nor are there any pending deposits or transactions" Each time, I called back and asked for a transaction number, or some information that proves the transfer of funds from Square to customer's bank has been made - each time same response. After asking to speak higher up each time - "there is nothing I can do beyond this" is the response. Zero opportunity to escalate. I was patient and clear with each call, asking kindly but stating the importance of my issue and how it impacts my business, except on the 6th call - I got heated and begged for help. Now this is no small transaction, it's $4,238 of our customers money. This customer has been patient but has threatened my business, not Square, but my business and has demanded I refund his money - the same money Square already deducted from our account. I've asked for escalation multiple times, asking for simple transaction data to help my case and save my business from this headache - 1-2 day wait, same response. I've called out the [sensitive content hidden] and the Company on LinkedIn asking, pleading for help. Nothing. All i've heard is "I'm sorry this is a challenging situation for you, but I can't help you any further" - then get hung up on. I've been a Square customer for 7 years, processing over $1M in transactions on this platform and still - no luck in getting information. Now I'll have to shell out another $4,238 on top of the $4,238 Square already deducted from my account to settle this customer and save my business headache. If you don't care about getting thoughtful support, or data you need when you're in a bind - Square may be good for you, but if you need want support - I do not recommend. I've tried up and down every channel I can get and was shut down each time. No luck. I'm switching to something else for sure. Sad to see this happen.
Vorteile:
Nice POS System for our customer interface
Nachteile:
Customer Support is not great, cannot get you info when you need it. Slow to respond.
In Betracht gezogene Alternativen:
Pleased with Product
Vorteile:
We integrated everything from POS, to reporting, to payroll into Square
Nachteile:
The linking between online inventory to in store, real time inventory is awful.
