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Was ist Freshsales?

Freshsales ist eine vollwertiges CRM & Lead Management Software für Hochgeschwindigkeits-Sales-Teams, vollgepackt mit Features wie integriertem Telefon, integrierte E-Mail, Benutzerverhalten-Tracking, Deal-Management, Reporting und vieles mehr.

Wer verwendet Freshsales?

Technologie, professionelle Dienstleister, Bildung, Immobilien, Gastgewerbe, Gesundheitswesen, E-Commerce, Einzelhandel, Unterhaltungselektronik, Telekommunikation, Finanzen und Buchhaltung, Versicherung.

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Du bist nicht sicher, ob Freshsales das Richtige ist? Mit einer beliebten Alternative vergleichen

Freshsales

Freshsales

4.5 (603)
$ 15.00
Monat
Kostenlose Version
Kostenlose Testversion
134
21
4.4 (603)
4.4 (603)
4.5 (603)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
EUR 61.00
Monat
Kostenlose Version
Kostenlose Testversion
425
43
3.9 (805)
4.2 (805)
3.9 (805)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Freshsales

Durchschnittliche Bewertung

Gesamt
4.5
Benutzerfreundlichkeit
4.4
Kundenservice
4.5
Funktionen
4.4
Preis-Leistungs-Verhältnis
4.4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1’000
  • >1’001

Bewertungen nach Punktzahl finden

5
66%
4
25%
3
5%
2
1%
1
2%
Duncan
Duncan
Content Strategist in Australien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

An Excellent All-In-One CRM and EDM Platform

5.0 vor 7 Monaten

Vorteile:

Freshsales consolidates virtually every CRM and EDM function that my business needs. I've discontinued my Mailchimp and Zoho subscriptions as a result, and will probably continue cancelling some of my other subscriptions as Freshsales adds more features. The ease of use, capabilities, and value for money are, overall, excellent. I mostly use Freshsales for contact management, collecting self-reported attribution, and email marketing.

Nachteile:

As with many feature-dense products, there are some parts that are more polished/easier to use than others. I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation was out of date (I was saved by Freshworks' excellent support). I also had some trouble setting up self-reported attribution the way I wanted.

Devyani
Devyani
Customer Relationship Associate in Indien
Verifizierter Nutzer auf LinkedIn
Bankwesen, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best high end software for sales manager and their team working in startups

4.0 vor 2 Jahren

Kommentare: There are many alternative sales tools out there but freshsales helped me in my initial days of lead generation, hence I will recommend this tool to those who have just started into marketing & sales department.

Vorteile:

I was using this software for 1 and half year, I started with just live real-time chat service and now I have started using its premium features to manage my leads and sending them sales pitch and updates with easy campaign manager. I loved the user interface which takes no brains to understand the features that you need to solve your purpose. I have used their reporting tools that helps me make decisions based on results I have got from campaigns.

Nachteile:

I would love this tool if they provide integration with social networks too like Instagram and Facebook messages along with LinkedIn. Currently they have limited integration modules. Also importing files takes much time then managing and sending them sometimes it got stuck and I need to reiterate everything again.

Pauline
SDR in Spanien
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Freshsales Review

3.0 vor 4 Wochen Neu

Vorteile:

It is a great first CRM when you are a small company just starting your business and growing your database. I started using it in my previous role in a very small startup and it did the job for a while, the knowledge base management is great and quite intuitive. Would definitely recommend for a small budget and small startup.

Nachteile:

Some of the features were very tricky, the layout is not very intuitive and it is quite hard to see all your information. Once again, if you try to scale or actually do forecast/sales pipeline review, I'm not sure it is the best tool

Becky
Becky
Software Developer in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great customer relationship management system

4.0 vor 3 Monaten

Kommentare: Overall, my time spent working with Freshsales has been really positive. Our sales team's productivity and cooperation have both greatly benefited from this. Because of its intuitive design and abundance of useful features, it has proven to be an invaluable tool in our sales operations.

Vorteile:

Freshsales' friendly user interface and extensive CRM features are definite pluses. The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads more efficiently.

Nachteile:

The reporting capabilities, while competent, might benefit from greater customization choices. More granular data could be gleaned from reports if they were more adaptable.

Humberto
COO in USA
Kosmetik, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

If you need support, look elsewhere

5.0 vor 3 Jahren

Kommentare: In short, great app, downright awful support

Vorteile:

Very easy to implement. Currently using FreshDesk, FreshCaller and FreshSales. Great integration, everything works quite well.

Nachteile:

As long as you do not need help from support, you will be fine. Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response. Specific issue on FreshSales that really was upsetting is the fact that under the blossom program you get absolutely no reports, zero. In order to get reports, you have to upgrade to the next plan, garden. The cost per user goes from 12 to 25 if you are on the annual plan or 19 to 35 on the monthly. It is really hard to understand why some basic reports were not provided under blossom. Yes, the app is very useable without reports, however, if you are managing a team and want to see data across users, forget about it. You need reports and will have to migrate to the next plan up. I cannot stress the fact that the support is just simply not a priority for them, for many folks this could be the one thing that will force them to look somewhere else.