Dynamics 365

Must have system for Enterprise level management

Kommentare: I am grateful that I worked in Mindtree so that I got the privilege to work on Dynamics 365, I would have never been able to afford this software on my own. The features are too rich and top class. The development team is also very seasoned and knows well about the area that needs to be cherished.

Vorteile:

I love this because we use planning of the workflow is very secure and simple. Performing automation is very efficient with their Mobility, apps work with app OS platforms. Activity logs are maintained very accurately. Also, their support is exceptional. They take each issue with good consideration. I have opened a couple of tickets and got them resolved with their documentation itself.

Nachteile:

The only con that I found in this software is that the workflow is very complex. Trained staff is required. Need to learn from their official documentation. This is deployed on Cloud so there are many SAML SSO Authentication for which we need engineers to manage the system. It requires an old and known person to troubleshoot the incidents.

The best way to office management!

Vorteile:

All the different software are in one place with one log in. Just click the necessary and get the things done.

Nachteile:

I don't find anything that I dislike about Dynamics 365.

Not a good experience

Kommentare: Not happy, wish we never signed up for it.

Vorteile:

Has potential. Correct workflows not enough talented people to back up implementation

Nachteile:

Everything is a work around. I do position management and the software does not work at all. So many drawbacks and we have to do budgeting and forecasting manually

Microsoft Dynamics 365 Review

Kommentare: What our organization's overall experience is that all marketing campaign leads are assigned to salespeople who access Microsoft Dynamics CRM and then track and convert them into sales.
Also used for services, indices are active until closed by the server. From lead generation to lead acquisition, everything is managed in Microsoft Dynamics CRM.

Vorteile:

The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.

Nachteile:

The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.

Why choose Dynamics 365?

Kommentare: Firstly, it saved the business a lot of money and take because it is affordable and in just one few clicks a lot of data has been changed and added.

Vorteile:

It is very easy to use the software and very affordable. It does most of the work for me and saves me a lot of work.

Nachteile:

Sometimes the system malfunctions, which can be a problem, and editing some data takes too much time and effort.