--- description: Detaillierte Informationen über JustCall zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JustCall Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [JustCall](/software/157853/justcall) # JustCall Canonical: https://www.capterra.ch/software/157853/justcall Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.ch/software/157853/justcall?page=2) > JustCall ist ein cloudbasiertes Telefonsystem für Vertriebs- und Support-Teams zum Tätigen, Empfangen, Protokollieren oder Aufzeichnen von Anrufen direkt vom Desktop oder Telefon. > > Bewertung: **4.1/5** von 225 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet JustCall? Die Anwendung eignet sich für kleine und mittlere Unternehmen, die von mehreren Standorten aus lokal oder global agieren. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 225 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SaaS Labs - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 29.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, Deutschland, Frankreich, Indien, Irland, Kanada, Singapur, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Alerts/Escalation - Anpassbare Berichte - Anpassbare Vorlagen - Anruf-Transkription - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatische Transkription - Automatisches Telefonwahlgerät - Automatisiertes Routing - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung über Anrufe - CRM-Systeme - Call-Center-Management - Dashboard Software - Datensicherheit - Echtzeit-Chat - Feedback-Management - Filesharing - Geplanter Nachrichtenversand - IVR - Kampagnenmanagement - Kollaboration mehrerer Nutzer - Konferenzschaltungen - Kontaktmanagement - Leadmanagement - Listen-Management - Massen-SMS - Mobiler Zugriff - Multi-Channel-Kommunikation - Multichannel-Datenerfassung - Nachrichten-Personalisierung - PBX - Prädiktive Wähler - SIP-Trunking - SMS-Nachrichtenversand - Third-Party Integrations - Umfragenerstellung - Voice-Mail - Vorlagen-Management - Warteschlangenmanagement - Wechselseitige Audio & Video - Weiterleitung von Anrufen (Call Routing) - Workflow-Management - Zwei-Wege-Messaging ... und 27 weitere Funktionen ## Integrationen (74 insgesamt) - ActiveCampaign - Agile CRM - Apollo.io - Appy Pie - Appy Pie Design - Bigin by Zoho CRM - Bitrix24 - Bloobirds - Bullhorn ATS & CRM - Capsule - Clay - Close - Copper - Dataddo - Dropbox Backup ... und 59 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software) - [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software) - [SMS-Umfragetools](https://www.capterra.ch/directory/32937/sms-survey/software) - [IVR Software (Interactive Voice Response)](https://www.capterra.ch/directory/30231/ivr/software) ## Alternativen 1. [Freshdesk](https://www.capterra.ch/software/124981/freshdesk) — 4.5/5 (3470 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ch/software/61368/salesforce) — 4.4/5 (18803 reviews) 3. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1787 reviews) 4. [Zendesk Suite](https://www.capterra.ch/software/164283/zendesk) — 4.4/5 (4090 reviews) 5. [LiveChat](https://www.capterra.ch/software/62194/livechat) — 4.6/5 (1727 reviews) ## Nutzerbewertungen ### "JustCall Review: A Comprehensive and User-Friendly Communication Platform" — 4.0/5 > **Aman** | *3. März 2023* | Chemikalien | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: JustCall is a highly favored communication platform for businesses due to its user-friendly interface, advanced call management functionalities, seamless integration with various business tools, and exceptional customer support. These features have been highly appreciated by users and contribute to the popularity of the platform. > > **Nachteile**: I have experienced occasional technical issues and malfunctions with JustCall, which can cause inconvenience during usage. Additionally, a few users have expressed concerns about the platform's pricing plans, which they find to be relatively expensive for small businesses. However, it should be noted that these issues are not universal and may vary based on individual user requirements and experiences. > > JustCall is a highly regarded communication platform that offers a comprehensive set of features and functionalities for businesses. The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with other business tools, and exceptional customer support. While some users have reported occasional glitches or bugs and high pricing plans, these issues have not been experienced by all users and may depend on individual requirements and experiences. Overall, JustCall appears to be a reliable and efficient communication platform for businesses. ----- ### "Simple and efficient" — 4.0/5 > **Josh** | *24. März 2025* | Rechtsberatung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy to manage; can see the status of all users > > **Nachteile**: The platform is not very intuitive; had issues navigating the dashboard > > Overall, it was a decent experience. With some improvements to the dashboard, it could be a great tool. ----- ### "Not for a fit for new, small, or start up businesses" — 1.0/5 > **Craig** | *17. Januar 2025* | Buchhaltung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The ability to do CRM like actions within the system and do SMS messaging. Itlooked like it an application that would provide what needed currently, as well as the type of features that we wanted to grow into. > > **Nachteile**: My business partner and did three video calls with Just call to discuss and review the application, see if it would work our needs and learn how to use it. We must have spent in total a bit more than a half of a day's work so that we could review that the application would solve our problems and learn how to use it to do so. Well, not long into our trial, they sent us this message: We are writing to inform you that your JustCall account has been permanently closed. Our systems has detected usage linked to your JustCall account that violates our Terms and Conditions. As a result, your JustCall account has been closed, and you will not have any access to our services. Please note that this decision is final. If you believe this action was taken in error, you may contact us at help@justcall.io to reconsider our action. Well,it was a pretty nasty message of itself, but we figured we would give justcall a chance to explain themselves and fix it. I explained to them that I was in the process of transitioning from one business service to a similar one, had reserved my domain name but the new web site is currently in development. We need a phone number to put on our new website for our new business before we can plop the web site down on the domain. I explained that to them, but apparently that wasn't good enough, and they told us to move on. > > They gave the impression that they worked with all size of businesses, but after our experience, they don't support small startup businesses. I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year. I just wish they would have told us first that they only really desired to work with medium to small size businesses. ----- ### "Loving the SMS Experience" — 5.0/5 > **Sergio** | *1. Oktober 2024* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: At HIE, we’ve recently integrated Justcall to automate our SMS flows, and the experience has been nothing short of transformative. Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process. The automation features have not only increased our efficiency but also allowed us to maintain a personal touch in every message. From scheduling follow-ups to handling bulk messages, Justcall has given us the flexibility to customize and optimize our communication strategy. The platform is intuitive and offers a range of features that cater to our specific needs. Plus, the analytics have been invaluable in helping us fine-tune our approach and maximize engagement. > > **Nachteile**: One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages. 😅 With so many people writing in, it can feel like finding a needle in a haystack\! We love the automation Justcall provides, but when it comes to searching for a message, it’s a bit of a hassle—especially when you're juggling a ton of conversations. It’s like scrolling through an endless sea of texts\! A more streamlined search feature would make a world of difference for us. > > Overall, we couldn’t be more pleased with the results. The SMS automation through Justcall has enhanced our ability to stay connected with our clients while saving us time and resources. At HIE, we're all about efficiency and customer satisfaction, and Justcall has proven to be the perfect tool to help us achieve both. ----- ### "Efficient text messages company\!" — 5.0/5 > **Angie** | *8. Januar 2024* | Öl & Energie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like how convinient it is for me to reach out to candidates\! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around. > > **Nachteile**: I would say, customer service should improve. > > My overall experience for over a year has been good\! I like JustCall a lot and I plant to continue to use it\!\! my business has been affected in a positive way thanks to JustCall\! We have seen good results and financially has been affordable for us\! ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.ch/software/157853/justcall?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/157853/justcall) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten