CallHippo

Excellence Service

Kommentare: My experience with their support team and my account rep has been very positive. We take calls from several different countries and I've never noticed any problems with call quality or downtime.

Vorteile:

Unbeatable rates, amazing quality calls, friendly staff, and super responsive! Best value in the market!

Nachteile:

They should have to improve more DID countries

Very Good Platform for connecting to World.

Vorteile:

Their Support team is very good, and they provide support very quickly

Nachteile:

Its call recording quality should be better than the present quality.

Experrience with CallHippo

Kommentare: Overall experience is good and platform is wonderful

Vorteile:

Very nice calling platform. Nice connectivity. Also features are good

Nachteile:

Not Applicable. All offered features are good.

Most basic support not working

Kommentare: Terrible! Easter egg hunt to get any information or support. Nickel and diming for every single option. Once determined that a functionality is not working they have the guts to ask fixing their issues for a $2,000 fee. Terrible.

Vorteile:

Was intrigued by the monthly subscription

Nachteile:

They have managed to go from bad to worse. Apart from nickel and diming for every single option (only visible after the trial is over!) some absolute rudimentary key functionalities such as syncing phone numbers stored under "Organization" are missing - hence the Pipedrive integration is not working correctly. When going on an easter egg hunt figuring out why things are not working, we are getting a run around through many, many different support people and finally the solution to pay $2,000 to fix this functionality and their shortcoming. We spent so much time to chat, talk and email countless times with different people never getting any answer straight forward nor consistent. Our requirements are simple and CallHippo is definitely not a service provider to support the most basics of requirements. Do yourself a favor and stay away from them.

One of the best calling softwares

Kommentare: Been a great experience overall, I also use their mobile app to ensure I do not miss out any notifications.

Vorteile:

Easy to use interface, quick in execution.

Nachteile:

None until now, it depends on what features the admin has enabled for you.

Satisfactory

Kommentare: It is delicious, and I must recommend it to others, but one thing I must say is that you have to provide at least one number two user; that's my personal opinion.

Vorteile:

In touch with the team accessible and always available for Help

Nachteile:

There is nothing to say about this because it looks perfect

Extremely smooth and easy to use

Kommentare: Till now it has been better than any other platform

Vorteile:

- Call script upload and easy to use crm - Phone number forwarding

Nachteile:

- Call barge should be covered in professional plan - Dashboard should be mobile optimized too

Good assistance

Kommentare: OK - satisfied. Areas of improvement such as handling and priority to resolve bugs

Vorteile:

efficiency and productivity increased using callhippo

Nachteile:

Technical issues and bugs, confirmed issue resolved when its not

Helpful team!

Kommentare: It was good, i was able to test all the features well.

Vorteile:

That in times of need, the support was understanding and helpful to my business needs.

Nachteile:

In selecting a new number, the USA State should be shown with the city in the location options as many USA cities are the same in different states

best calling platform

Kommentare: best , will recommend this to anyone and i lovedthis

Vorteile:

best calling experience calling , i would recommend

Nachteile:

nothing . just need to improve data of the customer

Best Calling Software "CallHippo"

Kommentare: I used the same software in my previous organization, and soon i joined the new organization, I have asked the management to go for CallHippo and not any other software

Vorteile:

Instant customer support and easy interface

Nachteile:

Less free call minutes of countries apart from USA and Canada

Great Customer Support

Kommentare: Sudhanshu was great to assist to fix the issue.

Vorteile:

Real time assistance from support team, Thanks

Nachteile:

As far as there is no concern about the dialer system software.

Good Service

Vorteile:

Dependable and consistent Service. I have not felt any difference between a Land Line and the Call Hippo Service.

Nachteile:

Nothing to not like about... I like Call Hippo Services...

Amazing Customer Support

Vorteile:

Gaurang and team were extremely helpful in addressing and assisting with all the issues I faced and provided quick solutions.

Nachteile:

nothing as such. been using call hippo for 3 years now

Call hippo review

Vorteile:

The feature where we have a ddi number so that we can get inbound calls

Nachteile:

Everything is good we dont have any limitations

Reliable Customer Service

Vorteile:

Your Customer Service team is reliable and always provides good workarounds and solutions to issues. Thank you, [sensitive content hidden] for helping us sort things out today! He was very pleasant and helpful to speak with.

Nachteile:

For any updates or maintenance from your end, it would be highly recommended to inform your customers via email. This will help set expectations for issues that may be faced.

Good

Kommentare: Great experience so far, looking forward to continuing and learning more

Vorteile:

Many great features that will help me and my representatives work efficiently and meet targets.

Nachteile:

We were having trouble with recieving emails to a user, also there is a OTP every time we log in.

The product is fine it is simple to understand and and productive for me in many ways

Kommentare: THE FEATURE IS COLL HELP ME TO UNDERSTANBD MANY THINGS over all all fine for me

Vorteile:

it is simple, easy to understand pricing are fine

Nachteile:

Call tracking and call connectivity is the most important that I like about there

Good platform for the communication

Kommentare: I am ok using the app and it's good overall.

Vorteile:

Quality of calls are good and automatic recording is special feature.

Nachteile:

The clarity of the calls can be improved.

Feedback for Support

Vorteile:

Support by the team. Helping us with the cost affective solutions.

Nachteile:

Nothing as of now

perfect experience

Vorteile:

every thing is good the voice is clear .

Best Service and Amazing Customer Support

Vorteile:

Their chat support is the real warriors behind Call Hippo. I got in touch with [sensitive content hidden] and he is extremely fast in his service with sheer practical explanation. Great work...!

Nachteile:

Their on-call support [sensitive content hidden] was great initially but when we chose a different plan lower than what they pitched, their call support executive didn't seemed more interested. Also, they didn't reply to the emails which wasted our many days.

Good network and service

Kommentare: Overall it is good experience to use call hippo for calling international numbers with cost-effective.

Vorteile:

Call forwarding to your local number is very much helpful

Nachteile:

I don't have any Cons with respect to callhippo

Customer service

Vorteile:

the customer service is really fast and effective

Nachteile:

sometime it's difficult to load the page

Good service

Vorteile:

I use this service for several year. It's very easy to set up everything even if you're not into IT. Very user-friendly interface. The support is always there to help and answers quickly. A bit price, but very convenient for people who want an easy telephony or call center.

Nachteile:

I didn't have negative experience during more than 3 years of usage.