AuguTech

AuguTech

5 / 5 5 Bewertungen

Wer nutzt diese Software?

Wir bieten Service für viele verschiedene Branchen, darunter: Gesundheitswesen, Immobilien, Versicherungen, Banken, Finanzen, Home Improvement, Handwerksleistungen und Energie.


Durchschnittliche Bewertung

5 Bewertungen
  • 5 / 5
    Gesamt
  • 4 / 5
    Bedienkomfort
  • 4.5 / 5
    Kundenservice
  • 4.5 / 5
    Funktionen
  • 5 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version
    Ja
  • Einsatz
    Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training
    Live Online
    Dokumentation
  • Kundenbetreuung
    24/7 (Live Vertreter)
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • AuguTech
  • http://www.augutech.com/
  • Gegründet 2010

Über diese Software

Wir bieten die effektivste cloudbasierte Predictive-Dialer-Software, die es gibt. Inkludiert Predictive Dialing, progressive Wahl- und Vorschau-Wahlverfahren. Die preisgekrönte Technologie von Augutech kann sowohl stark deine Marketing-Effizienz als auch das allgemeine Wachstum deines Unternehmens verbessern. Der automatische Wählvorgang ermöglicht es dir, mehr Kunden schneller - entweder durch direkten Kontakt oder über Voice-Mail - zu erreichen. Testversionen stehen zur Verfügung. Augutech ist eine branchenführende Outbound-Callcenter-Plattform.


AuguTech Funktionen

  • Anrufaufzeichnung
  • Anrufprotokoll
  • Anruftext-Aufzeichnung
  • Anrufüberwachung
  • Eskalationsmanagement
  • Gemischtes Call-Center
  • IVR/Voice Recognition
  • Inbound Callcenter
  • Live-Chat
  • Manuelles Wahlsystem
  • Outbound-Callcenter
  • Progressives Wählersystem
  • Prädiktive Wähler
  • Queue Management
  • Reporting/Analytics
  • Anrufaufzeichnung
  • Anrufergebnisse
  • Anrufüberwachung
  • FCC-Compliance
  • FTC-Compliance
  • Kampagnen-spezifische Anrufer-ID
  • Kontaktmanagement
  • Lead Management
  • Lead-Erfassung
  • Rückruf-Terminplanung
  • Umleitung der Anrufe

Der Softwareanbieter hat diese Information nicht vervollständigt.


AuguTech Neueste Bewertungen

Automatisch übersetzt. Zeige Originalbewertung

Excellent small company that treats each of its customers is if they are their only client.

5/5
Gesamt
4 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: This software allows us to compete with much larger companies that can afford sophisticated predictive dialing systems. Our previous provider cost for the hardware and then a year for support. A lot has changed in the days of requiring LDT1 line in the long distance that goes with it. Most companies now offer a cloud-based solution which is measurably less expensive than 10 years ago. The number one benefit of this program is that it allows our brokers to be selective on who they want to do business with not beg prospects to do business with them. By being able to contact hundreds of people a day our brokers can choose from the low hanging fruit and not have to "beat up" every prospect that answer the phone. If a person is interested in our products and services, our brokers are there to talk to them. If not, the dialer find someone who is. The absolute best part of working with Augutech is access to Gareth :) - best tech support guy ever

Vorteile: Completely cloud-based solution that does not require any local hardware or special Internet connections (LDT1, ISDN, ect).

Nachteile: Fairly rudimentary and basic in its design, there is no print feature for leads and that is a significant problem. When the lead button is pressed it should also prompt for a print screen to be sent to your printer so you do not lose the lead. At bare minimum, all leads should be sent into a special queue that is accessible in the administrator's portal. When a broker loses a lead it takes 30 minutes to track it down if we can find it at all.

Automatisch übersetzt. Zeige Originalbewertung

Stellar Customer Service! Best Software on the MARKET!

5/5
Gesamt
5 / 5
Bedienkomfort
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: Hands down the best software and company! I have been working with Augutech for over 5 years now. There isn't one person on their team that doesn't understand what it takes to help their clients succeed. The software is amazing. I can't even put a price on the software because the sky is the limit what you can do to have success in your business using the technology they provide. The technical support is very fast when you put a ticket in. If you have any issues with billing they are they for you every time. With confidence I refer Augutech to all my business friends. I don't know how I would run my business with out them. Great work to the Team at Augutech.

Vorteile: Integration, The IVR, Voicemail Drops

Nachteile: The server crashes once in awhile.