--- description: Detaillierte Informationen über Qminder zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qminder Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Planungssoftware](/directory/30087/scheduling/software) > [Qminder](/software/160462/qminder) # Qminder Canonical: https://www.capterra.ch/software/160462/qminder Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/160462/qminder?page=2) > Ein digitales Warteschlangenmanagementsystem, das das Besuchererlebnis verbessert und Echtzeitdaten liefert. > > Bewertung: **4.8/5** von 93 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Qminder? Qminder möchte Unternehmen dabei helfen, ihre Warteschlangenerfahrungen zu digitalisieren. Das System unterscheidet nicht nach Branchen: Vom Einzelhandel über das Gesundheitswesen bis hin zum Bildungswesen kann jeder die Hilfe in Anspruch nehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 93 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Qminder - **Region**: London, UK - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: $ 429.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Deutschland, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Formulare - Berichterstattung und Statistik - Erinnerungen - Kalenderverwaltung - Kontaktmanagement - Kundendatenbank - Merkliste - Online-Buchung - Priorisierung - Prozess-/Workflow-Automatisierung - SMS-Nachrichtenversand - Self Check-In/Check-Out - Self-Service Portal - Terminverwaltung - Third-Party Integrations - Verfügbarkeit-Management - Vorabregistrierung - Wartelistenstatusverfolgung - Warteschlangenmanagement - Wartezeit-Nachverfolgung - für Regierung - Öffentliche Warteliste ## Integrationen (9 insgesamt) - Acuity Scheduling - Gmail - Okta - OneLogin - Pipedrive - Slack - SurveyMonkey - Typeform - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Planungssoftware](https://www.capterra.ch/directory/30087/scheduling/software) ## Ähnliche Kategorien - [Planungssoftware](https://www.capterra.ch/directory/30087/scheduling/software) - [Software für öffentliche Verwaltung](https://www.capterra.ch/directory/20048/government/software) - [Terminplaner Software](https://www.capterra.ch/directory/30757/appointment-scheduling/software) - [Besuchermanagement Software](https://www.capterra.ch/directory/10020/visitor-management/software) - [Warteschlangenmanagement Systeme](https://www.capterra.ch/directory/31495/waitlist/software) ## Alternativen 1. [Vizito Besuchermanagement Software](https://www.capterra.ch/software/147970/vizito) — 4.7/5 (168 reviews) 2. [GymMaster](https://www.capterra.ch/software/57469/gymmaster) — 4.7/5 (165 reviews) 3. [The Receptionist for iPad](https://www.capterra.ch/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 4. [Greetly](https://www.capterra.ch/software/152835/greetly) — 4.9/5 (79 reviews) 5. [ROLLER](https://www.capterra.ch/software/164715/roller) — 4.2/5 (144 reviews) ## Nutzerbewertungen ### "More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences" — 5.0/5 > **Dana** | *19. September 2018* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I worked with Qminder across 200+ sites. What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of. It was easy to work with the Qminder team to initially set up the queue management system and tailor it to our tastes. They always gave us outstanding support. > > **Nachteile**: There was a small amount of company friction as we had to move to Apple TV for the displays. But the interface improvements were worth it. > > Overall we were able to process a LOT more visitors, reduce wait times and capture a lot more information about visitors (thanks to the extremely sophisticated and well-documented API). It was a core contributor of an increase of efficiency, overall capacity and customer happiness. ----- ### "Great product" — 5.0/5 > **Sedric** | *4. April 2022* | Groߟhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Being aple to track walkin customers and pull up the data. > > **Nachteile**: Nothing I can think of. I enjoy the software. > > 10/10 ----- ### "Qminder as a user" — 4.0/5 > **Lorilyn** | *14. Juni 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Being able to get notifications when new patients are added to the que. > > **Nachteile**: Even though I only have one department line selected, I still get notifications for long wait times from other departments. ----- ### "Maintaining Flows and Queues of Visitors." — 5.0/5 > **Bintu Keithane** | *18. März 2021* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It helps in maintaining flows of visitor and managing waiting lines. It allows visitors to check-in for getting services through their mobile devices from anywhere like homes or waiting in their cars. It helps in social distancing and minimizing the risks. It provides seamless queuing management systems. It provides actionable insights and helps in reducing operational waste. A queue management system helps in making every job easier. > > **Nachteile**: It has limited tools for extracting more data. Its user interface needs some improvements. It may slow down sometimes and not able to notify you about queues status. Some controlling and customizing features need some improvements. > > It helps in gathering customer data and information. People don’t have to wait for a long time in long queues. It helps in gathering name and other information related to customers and helps in informing them about their queue status. It helps in providing customized experiences to visitors. The queue management system is perfect for clinics, schools, and big stores. It helps in notifying automatically ----- ### "Qminder is a great product" — 5.0/5 > **Christina** | *14. März 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Qminder has drastically improved our workflow by streamlining the process of how patients sign in. We now have a way to track our wait time and service time, and have statistics at our fingertips\! It is easy to use for everyone (even those that struggle with technology). I like that Qminder is constantly working to add enhancements and improve their software. > > **Nachteile**: I really don't have any complaints, Qminder is a great product for a great value. > > Qminder has drastically improved our workflow by streamlining the process of how patients sign in. We now have a way to track our wait time and service time, and have statistics at our fingertips\! I like that we have our own client representative; it makes communication easier and more direct. Qminder seems to really care about their customers because they seek feedback and they are constantly enhancing their product. Honestly, our business relationship feels more like a partnership. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.ch/software/160462/qminder?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/160462/qminder) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten