---
description: Detaillierte Informationen über SutiDesk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SutiDesk Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Kundenservice Software](/directory/22/customer-service/software) > [SutiDesk](/software/162137/sutidesk)

# SutiDesk

Canonical: https://www.capterra.ch/software/162137/sutidesk

> Leistungsstarke Online-Helpdesk-Software, die Kundenbetreuer dabei unterstützt, Serviceanfragen effektiv zu bearbeiten.
> 
> Bewertung: **4.7/5** von 3 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet SutiDesk?

Alle Industriebranchen.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 3 Nutzerbewertungen |
| Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: SutiSoft
- **Gegründet**: 2009

## Gewerblicher Kontext

- **Zielgruppe**: 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Alerts/Escalation
- Aufgabenmanagement
- Aufgabenmanagement
- Automatisiertes Routing
- Berichterstattung / Analyse
- Call-Center-Management
- Dashboard Software
- Feedback-Management
- Kundendatenbank
- Makros/Antwortvorlagen
- Problem-Nachverfolgung
- Self-Service Portal
- Service Level Agreement (SLA) Management
- Umfragen & Feedback
- Warteschlangenmanagement
- Werkzeuge zur Zusammenarbeit
- Wissensbasis-Management
- Überprüfung von Vorfällen

## Optionen für Kundensupport

- Chat

## Category

- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)

## Ähnliche Kategorien

- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)
- [Help-Desk-Software](https://www.capterra.ch/directory/30008/help-desk/software)
- [Beschwerdemanagement Software](https://www.capterra.ch/directory/30674/complaint-management/software)
- [Issue Tracking Software](https://www.capterra.ch/directory/30675/issue-tracking/software)

## Alternativen

1. [Freshdesk](https://www.capterra.ch/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Freshservice](https://www.capterra.ch/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [JIRA Service Management](https://www.capterra.ch/software/138769/jira-service-management) — 4.5/5 (763 reviews)
5. [HelpDesk](https://www.capterra.ch/software/185973/helpdesk) — 4.6/5 (180 reviews)

## Nutzerbewertungen

### "Amazing\!\!\!" — 5.0/5

> **Valentina** | *6. April 2018* | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Incredible effort that the SutiDesk company makes to keep the customers happy, I am very satisfied to have worked with them, I have no doubt that it is one of the best in the field of help desks.
> 
> **Nachteile**: I really do not have any complaints to give, on the contrary, just congratulate them for the excellent service, it was very rewarding to work with a company with its warm service and empathy with the client. Very good.

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### "Excellent work." — 5.0/5

> **Brenda** | *7. April 2018* | Essen & Trinken | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Wow, there is no doubt that SutiDesk is a very complete and effective company, I will definitely return to continue working with them, I made it clear that it is one of the best companies that can be found in the area of help desks.
> 
> **Nachteile**: I have no complaints to give on the contrary I only have good reviews that is all that this company deserves. Excellent work.

-----

### "Simple CRM software" — 4.0/5

> **Jeremy** | *4. April 2018*
> 
> **Vorteile**: Easy to onboard team members and use, plus some automated processes save time over other CRM alternatives
> 
> **Nachteile**: UI isn't great and the dashboard feels like a corporate-y app that hasn't been updated in a decade.

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/162137/sutidesk)

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| Sprache | URL |
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| de-CH | <https://www.capterra.ch/software/162137/sutidesk> |
| en | <https://www.capterra.com/p/162137/SutiDesk/> |
| en-AE | <https://www.capterra.ae/software/162137/sutidesk> |
| en-AU | <https://www.capterra.com.au/software/162137/sutidesk> |
| en-CA | <https://www.capterra.ca/software/162137/sutidesk> |
| en-GB | <https://www.capterra.co.uk/software/162137/sutidesk> |
| en-IE | <https://www.capterra.ie/software/162137/sutidesk> |
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