---
description: Detaillierte Informationen über Yodel zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yodel Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [VoIP-Software](/directory/30940/voip/software) > [Yodel](/software/162262/yodel)

# Yodel

Canonical: https://www.capterra.ch/software/162262/yodel

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/162262/yodel?page=2)

> Yodel ist das Telefonsystem, das deine gesamte Kommunikation an dem Ort vereint, den dein Team bereits liebt – auf Slack.
> 
> Bewertung: **4.0/5** von 18 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Yodel?

Ist für Unternehmen und Teams jeder Größe konzipiert, die ihr Telefongespräch in einem Tool vereinen möchten.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.0/5** | 18 Nutzerbewertungen |
| Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: YodelTalk
- **Region**: Vienna, Österreich
- **Gegründet**: 2015

## Gewerblicher Kontext

- **Startpreis**: $ 25.00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Belgien, Brasilien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Färöer, Gibraltar, Griechenland, Grönland, Irland, Island, Italien, Kanada, Kroatien, Lettland, Liechtenstein, Litauen und 19 weitere

## Funktionen

- Alarmfunktion / Benachrichtigungen
- Anruf-Transkription
- Anrufaufzeichnung
- Anrufprotokoll
- Anrufverfolgung
- Anrufverteilung
- Anrufüberwachung
- Aufzeichnung
- Automatische Anrufverteilung
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Berichterstattung über Anrufe
- CRM-Systeme
- Call Screening
- Call-Center-Management
- Computer Telephony Integration
- Dashboard Software
- IVR
- Konferenzschaltungen
- Kontaktmanagement
- Management der Anruflisten
- Mobiler Zugriff
- Rollen-basierte Genehmigung
- Rückruf-Terminplanung
- SIP-Trunking
- Stimmenanpassung
- Syndikat-Gruppen
- Telefon-Tasteneingabe
- Text in Sprache (verwandeln)
- Third-Party Integrations
- Umleitung der Anrufe
- VoIP (IP-Telefonie)
- Voice-Mail
- Warteschlangenmanagement
- Weiterleitung von Anrufen (Call Routing)
- Zugriffskontrollen / Berechtigungen

## Integrationen (5 insgesamt)

- Drift
- Make
- Microsoft Teams
- Slack
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software)

## Ähnliche Kategorien

- [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software)
- [Home Office Software](https://www.capterra.ch/directory/31855/remote-work/software)
- [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software)
- [Cloud PBX Telefonanlagen](https://www.capterra.ch/directory/31102/cloud-pbx/software)
- [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software)

## Alternativen

1. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (914 reviews)
3. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (465 reviews)
4. [RingEX](https://www.capterra.ch/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)
5. [Zoom Phone](https://www.capterra.ch/software/208535/zoom-phone) — 4.5/5 (243 reviews)

## Nutzerbewertungen

### "Very good phone for international numbers" — 5.0/5

> **Charles** | *5. Mai 2022* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It works really well. People from other countries don't even realise I'm using it. It also works very well with Slack and let's me know who called and when someone is calling from that number.
> 
> **Nachteile**: I can't complain. It makes call forwarding and receiving from other countries easy.
> 
> Very helpful staff and does what is promised. Once set up it's forget it and leave it and yes, it continues to work.

-----

### "A Slack-centric phone system with amazing automation features" — 4.0/5

> **Jack** | *16. März 2018* | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Yodel has some very cool features - the digital assistant can be customized to have a personalized greeting (or you can record your own), it can ask the caller for their intended department or person, and it can even answer simple questions using some integrations. These are features that I did not expect to find outside of a very expensive enterprise solution.

Running our phone system through Slack has been great for our productivity, as we're freed up from having to answer the phones without knowing who's calling (it's useful for our firm to be able to screen calls).
> 
> **Nachteile**: Answering/forwarding calls can be time-consuming, which is an issue when the phone is ringing. It's best to ensure you're signed into Yodel and can answer calls on your headset during business hours, but I'd really like to see a simple, in-Slack method for forwarding incoming calls to our physical phones. Yodel is working on Windows apps, so perhaps this will be more easily managed in the near future.
> 
> Yodel freed up our staff from answering our ad-hoc Google Voice system, and put it on Slack where we have most of our communication.

-----

### "Unreliable product" — 1.0/5

> **Maddy** | *13. November 2024* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Online dialing and sometimes less features is all you need.
> 
> **Nachteile**: They betrayed us. I am an early adopter; they sold a lifetime deal on AppSumo to secure funding. Now that the product has good MMR, they deleted my account, claiming I hadn't used it for the last six months, which is false. First of all, there was no condition regarding a six-month window. Secondly, I was using it, and I am not alone; they deleted the accounts of everyone I know who bought this deal.
> 
> Not so good, my account was deleted because they took advantage of our early investment in their product, and used us like tissue.

-----

### "Great product" — 4.0/5

> **Sunni** | *10. Februar 2022* | Gastgewerbe | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Easy to integrate with other systems. Fantastic customer support.
> 
> **Nachteile**: Mobile App not able to show caller ID. Although I've found customer service to be great, I would much rather prefer to be able to call a customer service representative and speak to someone directly.
> 
> Overall really happy and will continue using Yodel as part of our business

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### "Great Product, Great for working with Employees around the world" — 5.0/5

> **Daniel** | *8. Februar 2022* | Immobilien | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The integration with other software such as slack makes yodel great. Additionally, it makes working with employees worldwide much easier as they can answer calls as long as they have wifi.
> 
> **Nachteile**: At times there is a lag on when the call comes in but I think this is more because of the internet connection rather than the system.

-----

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.ch/software/162262/yodel?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/software/162262/yodel)

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