Was ist HoneyBook?
HoneyBook rationalisiert und automatisiert die Erfahrungen deiner Kunden von der Anfrage bis zur Endabrechnung.
Wer verwendet HoneyBook?
Professionelle Fotografen, Webdesigner, Floristen, Hochzeitsplaner, Make-up-Artists, Eventplaner, DJs, Caterer, Innenarchitekten, Modedesigner, Grafikdesigner.
Wo kann HoneyBook bereitgestellt werden?
Über den Anbieter
- HoneyBook
- Ansässig in Cedar Hill,, USA
- 2013 gegründet
Support für HoneyBook
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- HoneyBook
- Ansässig in Cedar Hill,, USA
- 2013 gegründet
Support für HoneyBook
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
HoneyBook – Videos und Bilder
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Bewertungen über HoneyBook
Christina
The Best Client Management Resource-- goes beyond normal software
Kommentare: Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Vorteile:
I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Nachteile:
It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Antwort von HoneyBook
vor 3 Jahren
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
Matthew
In Betracht gezogene Alternativen:
Best I've Used So Far
Kommentare: Overall it has been a Godsend. I am feeling much better about how I manage my business with Honeybook.
Vorteile:
I love using Honeybook! I've tried a couple other CRM softwares, and this one is by far the easiest to deploy and keep me on track. It is logical and feels easy to use, which has kept me using it rather than reverting to inefficient paper tracking. The customer service has been great: always quick and friendly to answer questions and help me through something I didn't understand. I would highly recommend Honeybook to anyone.
Nachteile:
The calendar sync is sometimes glitchy, but that could also be user error. One thing that would make it better would be an easy way to override when I am considered "busy" on my Google Calendar that syncs in. I'd also love to have SMS communication with my clients, but rumor has it they are working on this.
Karlita
HoneyBook Administration
Kommentare: HoneyBook didn't work for what I needed
Vorteile:
It was supposed to be tailored for coaching / consulting services.
Nachteile:
The functionality was difficult to utilize.
Charlie
In Betracht gezogene Alternativen:
Solid Payment Invoicing & Proposal Tool
Kommentare: 8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.
Vorteile:
I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running
Nachteile:
After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes. Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away. It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day. It's the #1 feature request they need to get updated.
Kaycee
Honeybook is a game-changer for Service Oriented Small-Businesses
Kommentare: The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion. Honeybook totally fixed that problem for me. I don't have to give a laundry-list of payment methods or pay for additional payment services, wait around for physical checks, or process e-checks. My customers just plop in their card information and then it hits my bank account. SO. NICE.
Vorteile:
Honeybook took my booking process to a massively higher level of success. My contracts are all signed, and invoices are paid before I even start designing. I walk my customers through the process and we discuss TAT and rates, next steps, and then I kick them over the Proposal with the same details we discussed during the sale. With other software I've struggled to receive timely payments, or contract signatures. Not anymore!
Nachteile:
The contract templates are pretty limited to social media management and marketing ops. I think that every business needs their own contracts, period, but it would be nice to have a better starting place for other service providers. Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box. I just warn them ahead of time, but it's not super reassuring to some more leery customers.
