--- description: Detaillierte Informationen über Splashtop zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Splashtop Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Home Office Software](/directory/31855/remote-work/software) > [Splashtop](/software/162972/splashtop-business-access) # Splashtop Canonical: https://www.capterra.ch/software/162972/splashtop-business-access Seite: 1 / 31\ Weiter: [Nächste Seite](https://www.capterra.ch/software/162972/splashtop-business-access?page=2) > Splashtop bietet Fernzugriff und Unterstützung für Geschäftsprofis und IT-Teams. > > Bewertung: **4.7/5** von 735 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Splashtop? Nutzer in jedem Typ von Geschäft oder Organisation, die den Fernzugriff auf ihre Arbeit und/oder Heimcomputer benötigen, oder die die Computer ihrer Kunden aus der Ferne unterstützen müssen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 735 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Splashtop - **Region**: San Jose, USA - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: EUR 4.58 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Japanisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Amerikanische Überseeinseln, Andorra, Angola, Anguilla, Antarktis, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados und 221 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Aufgabenmanagement - Backup und Recovery - Bildschirm teilen - Bildschirmaufnahme - Chat / Messaging - Dashboard Software - Dateitransfer - Echtzeit-Chat - Fehlerbehebung - Filesharing - IT-Asset-Management - IT-Betriebsmittelverwaltung - IT-Reporting - Konfigurationsmanagement - Live-Chat - Mobiler Zugriff - Problemmanagement - Real-Time Monitoring - Real-Time Notifications - Remote-Monitoring und -Management - Remote-Support - Remote-Zugriff/-Kontrolle - Sitzungsaufzeichnung - Unbeaufsichtigter Zugang - Wartungsplanung - Werkzeuge zur Zusammenarbeit - Zugriff auf mehrere Monitore - Zugriffskontrollen / Berechtigungen ## Integrationen (8 insgesamt) - Atera - Autotask PSA - IBM Security MaaS360 - Ivanti Neurons for MDM - Naverisk - NinjaOne - ServiceNow - Spiceworks Cloud Help Desk ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Home Office Software](https://www.capterra.ch/directory/31855/remote-work/software) ## Ähnliche Kategorien - [Home Office Software](https://www.capterra.ch/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.ch/directory/31955/remote-desktop/software) - [Fernüberwachungs- und Verwaltungssoftware](https://www.capterra.ch/directory/31715/remote-monitoring-and-management-software/software) - [Managed Services Provider Software (MSP) ](https://www.capterra.ch/directory/30921/msp/software) - [IT-Management-Software](https://www.capterra.ch/directory/10001/it-management/software) ## Alternativen 1. [ManageEngine Endpoint Central](https://www.capterra.ch/software/170018/manageengine-desktop-central) — 4.6/5 (1822 reviews) 2. [Atera](https://www.capterra.ch/software/144309/atera) — 4.5/5 (453 reviews) 3. [Action1](https://www.capterra.ch/software/180609/action1-rmm) — 4.9/5 (238 reviews) 4. [Pulseway](https://www.capterra.ch/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.ch/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Nutzerbewertungen ### "A solid remote access option while others get worse." — 5.0/5 > **James** | *30. Dezember 2025* | Medienproduktion | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. > > **Nachteile**: The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. > > I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. ----- ### "Outstanding support and an exceptional customer experience" — 5.0/5 > **Rodrigo** | *28. Januar 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the Splashtop team. ----- ### "Simple, Cost Effective Remote Tool" — 4.0/5 > **Rich** | *11. August 2026* | Computer-Vernetzung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Splashtop's main draw for MSP work is cost-effective, fast remote access: it delivers comparable core remote access to competitors like TeamViewer at a lower price with concurrent-technician licensing, which usually wins for cost-conscious MSPs, and it offers high-definition video and audio streaming, cross-platform compatibility across Windows, Mac, Linux, iOS, and Android, and unattended access that lets technicians connect without end-user approval. It's also built for compliance-sensitive environments, with TLS and 256-bit AES encryption plus HIPAA, CCPA, GDPR, and SOC 2 compliance, and integrates with PSA/ticketing tools like Zendesk, Freshdesk, ServiceNow, and Autotask — though it's worth noting it's remote access/support only and would need to sit alongside separate patching, monitoring, and ticketing tools rather than replace them. > > **Nachteile**: The main drawbacks: it's scope-limited — it handles remote control only, not ticketing, patching, or monitoring, so it works as one piece of a larger stack rather than a full RMM replacement. On the technical side, reviewers note limited compatibility with Linux devices, which reduces usefulness in Linux-heavy environments, and file transfer speeds that lag behind other remote support tools, slowing workflows. Billing can also be a friction point — Remote Access plans (Solo, Pro, Performance) require annual prepayment only, with monthly billing available solely on the Remote Support (SOS) plans. > > It is an excellent backup remote utility to my main Remote Access app. It is simple to use and teach new techs. ----- ### "Splashtop became Crashtop" — 2.0/5 > **Daniel** | *20. Dezember 2025* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. > > **Nachteile**: It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==\> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. > > It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. ----- ### "Remote support ease and affordable" — 5.0/5 > **Jose** | *26. Mai 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: First think I like was the price, second, it's easy to instal, deploy and use. I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions. Always update to ensure connectivity. If I have a question it's easy to receive support from Splastop team. I had never experienced connection issues while using this product. > > **Nachteile**: I can't think of a cons for the time I have used this product. the only way it could be better is if it was free. > > my overall experienced can be summarized to more than 10 clients I have moved to use Splashtop instead of other platforms. ----- Seite: 1 / 31\ Weiter: [Nächste Seite](https://www.capterra.ch/software/162972/splashtop-business-access?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/162972/splashtop-business-access) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten