Crazy Egg

"Crazy Egg nails user experiance"

Kommentare: Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Vorteile: The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Nachteile: There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

"Great product but better for the price for a small-mid sized business"

Kommentare: Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Vorteile: Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Nachteile: I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

"It works..."

Vorteile: Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Nachteile: Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

"Great Tool with a Team looking to implement features you want."

Kommentare: Highly recommend, you're probably looking at some other software and I've tried them. Talk to the team, get yourself a demo.

Vorteile: Generally speaking, being able to manage team members, break down heat mapping and other types of tools are a breeze and rather "flashy" to our customers.

Nachteile: Account-wide settings and another administrative role are the only things I want to see moving forward. I should be able to set limits for all current and future snapshots in terms of lifetime and number of visits for each snapshot. Another role that allows employees to control multiple snapshots but not be admins would be useful here.

"Premium Heatmapping and A/B Testing"

Vorteile: Excellent heatmapping and A/B testing. When benchmarked against Hotjar & Optimizely, Crazy Egg won out.

Nachteile: Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. We would even pay 10% more for monthly billing, vs annual pre-pay.