--- description: Detaillierte Informationen über GoTo Connect zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoTo Connect Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [GoTo Connect](/software/163604/GoTo-Connect) # GoTo Connect Canonical: https://www.capterra.ch/software/163604/GoTo-Connect Seite: 1 / 28\ Weiter: [Nächste Seite](https://www.capterra.ch/software/163604/GoTo-Connect?page=2) > GoToConnect kombiniert die Leistung und Zuverlässigkeit der Cloud-VoIP-Telefonsysteme. > > Bewertung: **4.5/5** von 671 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet GoTo Connect? Der Hosted-VoIP-Service von Jive eignet sich für Unternehmen jeder Größe – von kleinen Versicherungsagenturen bis hin zu großen Unternehmen. Organisationen (K-12, Behörden, Unternehmen, Hochschulen) profitieren von der einfach zu skalierenden Lösung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 671 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: GoTo - **Region**: Orem, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Australien, Deutschland, Irland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Anrufaufzeichnung - Anrufer-ID - Anrufplanung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufüberwachung - Archivierung & Aufbewahrung - Audio/Video Conferencing - Aufgabenmanagement - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Berichterstattung / Analyse - CRM-Systeme - Call Screening - Chat / Messaging - Dashboard Software - Dateitransfer - Echtzeit-Chat - Ereignisgesteuerte Aktionen - Filesharing - IVR - Kalenderverwaltung - Kampagnenmanagement - Kollaboration mehrerer Nutzer - Kommunikationsmanagement - Konferenzschaltungen - Kontaktmanagement - Live-Chat - Meeting-Management - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - Prädiktive Wähler - Präsentations-Streaming - Qualitätsmanagement - Remote-Support - SIP-Trunking - Sprachanrufe - Third-Party Integrations - Video-Chat - Videokonferenzen - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Werkzeuge zur Zusammenarbeit - Zugriffskontrollen / Berechtigungen - Zwei-Wege-Audio und -Video ... und 13 weitere Funktionen ## Integrationen (6 insgesamt) - Google Workspace - Microsoft Azure - Microsoft Teams - Salesforce Sales Cloud - Slack - Zoho CRM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) - [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software) - [Cloud PBX Telefonanlagen](https://www.capterra.ch/directory/31102/cloud-pbx/software) ## Alternativen 1. [VoIP.ms](https://www.capterra.ch/software/203084/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.capterra.ch/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 3. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [Zoom Workplace](https://www.capterra.ch/software/144037/zoom-video-conferencing) — 4.6/5 (14687 reviews) 5. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (890 reviews) ## Nutzerbewertungen ### "Team Connection (2025) Solution" — 5.0/5 > **Jesse** | *28. Januar 2025* | Medienproduktion | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Robust and superb team communication via Video, audio,and web conferencing. File sharing, and document creation, and screen sharing. > > **Nachteile**: Nothing to complain,it complies all it was purposed for. > > Simple IT tool but mega performance under one roof. ----- ### "The best phone app" — 5.0/5 > **Maria Alejandra** | *10. Januar 2023* | Outsourcing/Offshoring | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is a friendly and easy-to-use application, which allows direct communication with people outside, and above all, it offers multiple forms of communication, from voice messages, text messages, or direct communication with people. > > **Nachteile**: that in order to access the purchase there is a lot of protocol and one must be contacted by a sales agent instead of being able to call to request the license purchase service. > > Since I have been using the app, I have no problems communicating with my clients and candidates, making it easy to stay connected 100% of the time. ----- ### "Very Powerful and complete" — 5.0/5 > **David** | *16. Januar 2026* | Geschäftsbedarf & -einrichtung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Currently, one of the best features of Goto Connect is the new AI feature. It allows an AI receptionist for very reasonable rates. It has all the other standard features you expect from a VOIP provider and the pricing is very reasonable. ALSO, the quality is ALWAYS perfect. Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play. > > **Nachteile**: The learning curve for Goto Connect can be a little steep. Not that it is difficult, there are just a lot of options you can use. There are lots of video tutorials to get you through it. > > My overall experience is extremely positive. I have been using it for about 10 years now and I have never had an outage. The only time I have had poor voice quality was an issue with my own internal network. ----- ### "Optimization-driven tool with extremely good support and service." — 5.0/5 > **Gianna** | *23. August 2026* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support from customer support managers and support staff, and the fact that the tool is extremely future-oriented and constantly releases new features that create absolute added value, especially in customer communication and sales. We often use this tool to work on optimizing our strategy, understanding our client's needs better and helping us become more efficient in our tasks. > > **Nachteile**: I've noticed only two negative aspects of GoTo Connect. Firstly, calls sometimes fail to connect. This is obviously inconvenient when speaking with customers. Secondly, assigned calls are often not found in the 'To Do's' list. > > The software is very easy and quick to implement and is suitable for various call center functions in customer interaction, such as customer support, but can also be used in sales or marketing. Regional phone numbers can also be quickly integrated and the statistical analysis options are very helpful. ----- ### "WE DO NOT RECOMMEND\!\!\! WHAT A TERRIBLE EXPERIENCE." — 1.0/5 > **Verifizierter Rezensent** | *30. März 2026* | Verbraucherdienste | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and searching for something else. There is absolutely NOTHING that we liked about GoToConnect. They sold us on something that didnt work, sold us the wrong amount of licenses, and then support continually told us "we will get it fixed after we hang up" to do absolutely NOTHING after. We show up the next day and the phones still dont work, there's no response, no communication back to us, and no actual help after spending hours on the phone the previous day. WE DO NOT RECOMMEND\!\!\! > > **Nachteile**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and we have spent 30 hours trying to get anything to work. We are missing calls for days. We are a simple, small business with just 2 locations, 4 phones, 2 managers, and over and over support couldn't get it right and then our CSM spent days fixing it for it to break over and over. WE WILL NEVER BE BACK. WE DO NOT RECOMMEND\!\!\!\! > > ABSOLUTELY HEINOUS. If we could give zero stars we would. I cannot believe that such a simple system took 30 hours of calls over and over with support, with CSMs, with developers, to setup. We only have 2 locations, we have 4 phones, we have 6 total users. That's it. We need to take calls, and get voicemails if people dont answer. Yet they couldn't even figure that out. ----- Seite: 1 / 28\ Weiter: [Nächste Seite](https://www.capterra.ch/software/163604/GoTo-Connect?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/163604/GoTo-Connect) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten